Egro One Technical Manual
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Egro One Technical Manual

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ENGLISH

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  • Page 1 Technical Manual ENGLISH...

  • Page 2: Table Of Contents

    Content Introduction ..............................6 Technical data ..............................6 2.1. Dimensions .............................. 6 2.2. Drilling plan .............................. 6 2.3. Type label..............................7 2.4. Outlet ............................... 7 Installation ............................... 8 3.1. Electrical connections ..........................8 3.1.1. Change power settings ........................8 3.2. Stop using the machine ...........................
  • Page 3 Touch ............................. 24 5.2.2. Keypad ............................24 5.2.3. Recovery ............................25 5.2.4. Exchange of Touchscreen ......................25 5.3. Egro ONE Touch ............................. 25 5.3.1. Pictures ............................25 5.3.2. Product icons ..........................25 5.3.3. Upload the icons ..........................26 5.3.4. Product name customization ......................27 5.3.5.
  • Page 4 Software ..............................55 Product configuration ............................ 55 Touch screen..............................58 8.4. Egro ONE Touch -> Egro ONE Multi Drink ..................... 59 8.5. Egro ONE Multi Drink -> Egro ONE Touch ..................... 59 8.6. How to replace SD card ......................... 60 Technical Manual V6.00...
  • Page 5 07.03.2016 Veith V 5.00 Milk level with pressure sensor added – Typelabel exchanged – Chapter Touch extended – SW V7.00 Egro ONE Multi Drink added 01.05.2017 Veith V 6.00 SAG, CMF, AS and BYO added SW V 8.10 Single language manual – German – French – English...

  • Page 6: Introduction

    Introduction This manual is intended to give you additional information to the machines Egro ONE, Egro TWO and Egro BYO which are not in the installation manual delivered with the machine or in the user manual. This manual will be updated on a regularly base.

  • Page 7: Type Label

    Type label 2.3. The type label is in the machine. Take out the ground drawer and it is on the left sidewall. Manufacturer Conformity marks EC Conformity mark Model and version Total absorption Serial number Voltage Motor power Frequency Date of manufacture Max.

  • Page 8: Installation

    Installation The installation of the coffee machine is described in the installation manual. Electrical connections 3.1. The machines are delivered according to the information on the type label, but they offer different electrical connections. Power supply Power rating Identification “Reduced Power” 220-240V 3~, 50/60Hz 6.0kw 380-415V 2N~, 50/60Hz...

  • Page 9: Service

    Service Service Booklet 4.1. The service booklet is in each machine for information of maintenance done. It has space for breakdowns, which should be noted down by the service technician. 4.1.1. Open machine Open machine front: Open front cover, remove ground drawer and loosen screw Remove side panels: Loose screws in the top cover plate.

  • Page 10: Service Kits

    The service kits are listed below with their ID-number. As the content can change based on technical improvements, we do not list the content. The part, being part of the sets can be seen in our WEB-shop. Description ID-Number Valves Service kit ONE Pure Coffee Sirai 10701238 Sirai Service kit ONE Pure Coffee NMS 10701087...

  • Page 11: Change Grinder Burrs

    SAG is working with a reference product for each grinder. Most time it is Espresso for the left grinder and coffee for the right one. The parameters which have to be considered for the reference product are: grams, pulses, pre-infusion and pressure.

  • Page 12: Brewing Unit

    Brewing units The Egro ONE has two generations of brewing units, which can be seen below. The main differences of the new one (BC18) are the plastic parts for the funnel, the ejector and the ground slider. The brewing unit is fixed with screws on top and bottom (BC18) and not with bolts (L61).

  • Page 13: Outlet

    Outlet 4.5. All machines have an outlet, which is manually adjustable in the height. This outlet has a handle to move the outlet. 4.5.1. Adjust outlet The outlet can be adjusted from the force you need to move. 4.5.2. Automatic outlet AS The Automatic Spout (AS) is driven by a motor and offer the possibility to define five different cup heights, which will be assigned to the products.

  • Page 14: New Milk System

    Please take care, that foam products always have a higher temperature than milk products with the same settings. 4.6.3. Foam structure We recommend using only one temperature setting for foam products. This simplifies the setting of the foam structure (in %). When changing the temperature setting the foam structure has to be adjusted. 4.6.4.

  • Page 15: Milk Level Calibration

    The cable for the pressure sensor is done with two numbers: 10110976 Wiring pressure sensor NMS ONE (to connect with the machine) 10110835 Wiring pressure sensor NMS 1Milk (to connect with 1 pressure sensor) 10110839 Wiring pressure sensor NMS 2Milk (to connect with 2 pressure sensor) When ordering the machine with KS9, the cable is in the fridge and has to be connected to J34 on the control board or to J4 on the extension board, if it is in the machine.
  • Page 16 Zero Level Milk missing, refill container Level= X cm (Warning level parameter) At least one milk product is not possible. Milk qty. Product < Milk qty. in container Products with less milk quantity than in the container are disabled. Zero Level Message ►...

  • Page 17: Configurations Milk System

    4.6.7. Configurations Milk system The configurations shown are available for the fridges KS9, KS7 or as independent milk pump unit (SMPU). 1L – 1M 2L – 1M 1 milk – 1 machine 2 milk – 1 machine 1L – 2M 2L –...

  • Page 18: Cold Milk Foam Cmf

    This should be ordered with the machine, as a later retrofit is possible but very complex. CMF is only available for Top Milk with one milk and one machine! All other versions cannot be equipped with At the rinsing and cleaning of the machine the way through the CMF-module will be considered, when a CMF- product was produced before.

  • Page 19: Old Milk System

    The opening on the side is closed. Top Milk XP At the Egro ONE Top Milk XP the restriction for the adjustment of the foam quality is placed at the white air block on the right side.

  • Page 20: Under Counter Installation

    Under counter installation 4.8. When the refrigerator is placed under the counter a restrictor (0.4mm) has to be added to the air pipe between the fridge and the coffee machine. The restriction can be placed anywhere on the air pipe; however, we suggest to put it in the junction between the coffee machine and the fridge, which is easy to reach.

  • Page 21: Fridge Ks7

    Fridge KS7 4.10. 4.10.1. Temperature adjustment The temperature adjustment is on the back inside the housing. After removing the back panel, the temperature can be adjusted. For cooler temperature turn clockwise. 4.10.2. Remove milk pumps Switch off the fridge! First remove both screws on the front inside the fridge and then loose the screws (a) from milk pump unit (do not remove).

  • Page 22: Powder Module

    The preparation of a powder product is handled with a number of parameters described with the diagram below. The parameters are split in the one, which are necessary to adjust for each product and the ones which are handled as a machine parameter.

  • Page 23: Fuses And Print Boards

    Take care on the knobs! Available on the front and on the back of the powder hopper Fuses and Print Boards 4.12. Inside on the left side panel of the coffee machine is a label with location and values of the fuses and the description of the LEDs.

  • Page 24: Software

    Use of USB 5.1. The Egro ONE offers the possibility to use a USB-drive for updates and backups. Data to upload must be saved on the root directory of the USB-drive. The functions available with a USB-drive are self-explaining and will not be described in detail. As soon as the USB-drive is connected to the machine, follow the instructions on the touch screen or on the display.

  • Page 25: Recovery

    If this happen, the machine must be updated with a recovery file to the actual version. Egro ONE Touch 5.3. The Egro ONE Touch allows the upload of pictures and videos. To save memory, it is recommended to erase all none used files on the Egro ONE 5.3.1.

  • Page 26: Upload The Icons

    - Select “Upload/Download pictures/icons” - Select “Upload/Delete icons” - Select “Upload USB -> ONE” - Select the icon and press “Copy” to upload the single icon or select “copy all” to upload all icons stored in root of the USB stick.

  • Page 27: Product Name Customization

    5.3.4. Product name customization Egro ONE offer the possibility to adopt the product names. If the new name can be written with characters provided by the touchscreen; this can be done using the Touch interface. In case of Asian characters or languages with special characters, it is necessary to modify the product name in the messages file with the “Qt Linguist”...

  • Page 28: Copy Customized Machine

    (e.g. Adobe Premiere). With such software, several parameters can be adjusted. Do not include AUDIO in the video. A video that shows how to set up a new video with the right settings is available on the Egro home page. This video is not...

  • Page 29: Delete Pictures & Video

    5.3.7. Delete Pictures & Video It is recommended to erase non-used pictures and videos from the machine. This works only, if “Load&Show” is activated by a USB-drive to be plugged in. Upload/Download Bitmap Upload/Download Images Download Selection of image to be deleted Delete Delete a single image after confirmation Upload/Delete Icons...

  • Page 30: Touchpad

    + or - to change language Backup 5.6. Attention! These parameters are stored in the backup-file of the Egro ONE but they will not be overwritten when loading a backup to another machine: REDUCED POWER MILK MODULE TYPE MILK SENSOR...

  • Page 31: Menu

    Menu 5.7. The menu is password protected (Password: 1849). Depending on the configuration different settings are available The menu items may be different between a Keypad and a Touch machine. We tried to make the descriptions here as logic, that it might be understandable for both user interfaces. Settings (Touch) Access menu Select setting...

  • Page 32: Settings (Keypad)

    Settings (Keypad) Access menu Select setting Press and hold STOP 5 sec. Activate Technician menu Modify and store settings Search and select Technician menu Enter password Leave menu Press repeatedly Technical Manual V6.00 01.05.2017...

  • Page 33: Product Configuration

    % of foaming milk. 0% = hot milk, 100% = milk foam Cold milk Cold milk delivering instead of steamed milk Milk Container Selection from which container the milk will be taken, if only one container -> select “Left” Foam texture Three levels of foam texture Milk temperature...

  • Page 34: Product Setup

    Product setup Coffee Boiler temperature Temperature set point of the coffee boiler Group heater Power management of the group heater Auto-Rinse time Time for the automatic rinse after the last brewed coffee 0=OFF First Coffee Increases the amount of coffee powder for the first coffee after 3 min of no coffee Delivery time Shows the brewing time after the preparation Grinders...
  • Page 35 Product setup Water test Delivers water for 10 sec. to the powder module -> measure volume and insert value at “Water amount” Water amount Amount of water delivered in 10 sec. Fan stop time Follow-up time of the van after the powder delivery Left screw speed Speed of the left screw drive (is normally at 100 %!) * Right screw speed...

  • Page 36: Machine Setup

    Steam boiler Steam boiler installed Boiler steam pressure Pressure set point of the steam boiler Power for the boilers; OFF: 2 boilers can work together; ON: only one boiler Reduced power can work at the specific moment Coffee boiler type Defines the type of coffee boiler (3 or 2.5 kW)
  • Page 37 Machine setup Serial number Serial number of the machine Insert the serial number Insert the serial number of the machine AS setting Module Type Activation of the automatic spout (AS) Crash behavior „Continue“- the spout tries if it can move on even there is a resistance „Stop“- the spout does not move on Upper sensor height Height of the sensor from the cup grid –...

  • Page 38: Touch Screen

    Touch screen Pages Customize Name Page name from selection list or enter custom names Press <<Settings>> to access submenu Background Background color scheme Order Set the order of the pages Visible Activate page Time to home Time page remains visible before it automatically returns to home page Backup Backup Start Starts backup after confirmation...

  • Page 39: Date + Time

    Date + Time Clock Date mode Defines date mode Set date Set date with year, month and day Time mode Defines time mode 12h or 24h Set time Time setting Auto power ON Enable Auto power Activates the auto power function - Touch: display shows an <<A>> in the header Standby after cleaning Standby after cleaning can be enabled, disabled or set to be asked every time Sunday ON...

  • Page 40: Counters

    Counters Products Type Total Total amount of all beverage prepared since last reset Coffee Number of coffee beverages prepared since last reset Coffee & Milk Number of coffee & milk beverages prepared since last reset Milk Number of milk beverages prepared since last reset Hot water Number of hot water beverages prepared since last reset iSteam foamed...
  • Page 41 Counters Grinder Left Grinder Amount of coffee grind with the left grinder in kg Left max amount Defines the amount of coffee before changing the blades Ref. Product left Number of prepared reference products for the left grinder **Last reset made (left) Shows date and time of the last reset for the left grinder Reset left Resets the counter of the left grinder...

  • Page 42: Diagnostic

    Diagnostic Errors Last error list Displays last 32 errors/warnings from most recent to oldest (resettable) Reset last error list Function to reset "Last errors list" Total error list Displays last 64 errors/warnings from most recent to oldest (not resettable) Tests Valve Test Brewing Switch the brewing valve Y1...
  • Page 43 Diagnostic EX: M15 SAG left The left SAG-motor can be moved EX: M16 SAG right The right SAG-motor can be moved Sensors Steam boiler level Shows level in the steam boiler B3 Steam boiler pressure Shows the pressure (bit + value) in the steam boiler S13 Temp.

  • Page 44: Fault Finding

    Fault finding List of errors 6.1. Error - Coffee machine is blocked Code Fault description Solution RS422 broken link between control board and touch board Check connection between control board and touch board  Check if control board is running -> LED on board ...

  • Page 45: List Of Warnings

    List of warnings 6.2. Warning - Coffee machine works with limitations Code Fault description Solution Short circuit +12V light module Check listed elements  Check cables and wiring Short circuit +24V spindle motor Check listed elements  Check cables and wiring Short circuit +5V end switch or encoder spindle motor Check listed elements ...
  • Page 46 Code Fault description Solution Short circuit AUX1 output Check output with diagnostic  Check cable from output to control board Short circuit brewing heater Check heater with diagnostic  Check cable from heater to control board Short circuit temperature sensor coffee boiler Check temperature sensor with diagnostic ...
  • Page 47 Code Fault description Solution Overcurrent left screw drive motor Check left screw drive with diagnostic  Check cable from motor to control board  Check if something blocks the left screw drive Over temperature right screw drive motor Check right screw drive with diagnostic ...

  • Page 48: Egro Byo

    Egro BYO Tablet communication: 7.1. Activate the tablet in the menu «Machine setup», «Remote Control» «Remote Control». Interface:  BYO fix is used for the build in tablet. -> the tablet has to be set to «USB-Mode»  “Do not check if tablet is charging” has not to be selected in the App-> otherwise the tablet does not switch off, when the machine switch off.

  • Page 49: Install New App On The Tablet

    Install new App on the tablet 7.2. If the BYO-App is running on a tablet it has to be stopped. Go to the App-menu “Settings” -> “Device Lock” and select “Exit device lock mode”  Activate Bluetooth at the Smartphone and the tablet and connect the devices. ...

  • Page 50: Generate Backup And Send To A Smartphone

    Generate Backup and send to a smartphone 7.3.  Activate Bluetooth at the Smartphone and the tablet and connect the devices.  Send the Backup-file via Bluetooth from the tablet to a Smartphone. Select «Backup» Search backup file and select Press «Share»...

  • Page 51: Send Backup-File From A Smartphone To A Tablet

    Delete existing backup files. To load the backup file, use the button «Restore» in The App recognize only one backup file with a clear the BYO App. defined name. To close the App this option has to be selected.
  • Page 52 Note: For BYO-fix both options are not selected For BYO-flex both options are selected Technical Manual V6.00 01.05.2017...

  • Page 53: Egro One Multi Drink

    However, every Egro ONE Touch can be converted to an Egro ONE Multi Drink. Egro ONE Multi Drink does not support the options AS, CMF und SAG, and not the necessary extension board. If these options are built in the machine, we disadvise a modification towards an Multi drink machine.

  • Page 54: Concept Multi Drink

    Concept Multi Drink 8.2. The concept of Multi Drink is based on a volume, which is the cup size (S, M, L and XL). For this, four different coffee recipes are available, which are defined in the <Basic Recipes> with the amount of ground coffee and the water volume.

  • Page 55: Software

    8.3. The software of the Egro ONE Multi Drink is based on the software of Egro ONE and only some menus are different. We publish here only the menus being different; for all other menus, we refer to the menus in Chapter 5.
  • Page 56 Product configuration Test powder right Button to start the powder test right Xtra Price S … XL Price for the Extra-shot Prices Topping Price S … XL Price for additional option, like toppings, cream etc. Here the availability of the product groups will be defined. For example, an Espresso: XL makes no sense and no powder will be used.
  • Page 57 Product configuration Powder part Percentage of the beverage, together with ≪Milk part≫ it cannot be more then 100. When both values together are below 100%, the cup can be filled up with water First Powder Selection if right or left powder is first delivered Powder mix 50% both powder in use;...

  • Page 58: Touch Screen

    Touch screen Page view Time to home Time page remains visible before it automatically returns to home page Family page It is possible to generate up to 6 family pages. Pages without products will not be displayed. The layout is given, cannot be changed. New pages will be set automatically but the sequence can be modified.

  • Page 59: Egro One Touch -> Egro One Multi Drink

    Egro ONE Touch -> Egro ONE Multi Drink 8.4. For the conversion of an Egro ONE to a Multi Drink machine, the requirements as written in the beginning of chapter 7 must be fulfilled.  Check software version – it has to be THIS release: SW_C5-01_T5-00_M5-00 ...

  • Page 60: How To Replace Sd Card

    How to replace SD card 8.6. Before replacing the SD-card check the SW-version! From Touch Screen SW version 3.00 with OS #388 or higher, the SD card works without limitation. All previous versions cannot be supported. - Switch off the machine and disconnect the main power supply. - Unmount the touch screen from the front panel.
  • Page 61 Technical Manual V6.00 01.05.2017...
  • Page 62 Contacts Headquarters, Production Plant and R&D Centers Ansprechpartner Contacts Egro Suisse AG Rancilio Group S.p.A. Bahnhofstrasse 66 Viale della Repubblica 40 5605 Dottikon – Switzerland 20015 Villastanza di Parabiago (MI) – Italy Ph. +41 (0)56 616 95 95 Ph. +39 0331 408200...

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