Cisco 9971 Quick Reference Manual page 2

CONTACTS

To view a personal or corporate directory, press the
Contacts button

Select either Corporate Directory or Personal
Directory

Enter the search criteria followed by the Submit soft
key

To place a call to one of the phone numbers from
within the directory, press the Call soft key or if
needed press the Edit Dial soft key to edit the digits
as desired, then press the Call soft key
RING VOLUME

When the phone is idle, press the Volume key to hear
the current ring volume

Press up or down on the Volume key to change the
ring volume

When the ring times out, the setting will be saved
RING TYPE

Press the Applications button

Select Preferences

Select Ringtone

Select the line

Select a ringtone

Press the Play soft key to play the ringtone

Press the Set soft key to set a ringtone
LCD CONTRAST

Press the button

Select Preferences

Select Brightness

Use the Navigation bar to change the contrast

Press the Save soft key to save the setting
WALLPAPER

Press the Applications button

Select Preferences

Select Wallpaper

Press the Preview soft key to view wallpaper

Press the Set soft key to apply wallpaper

Use the Up or Down soft keys to change the contrast

Press the OK soft key to save the setting
VOICE MAIL SETUP AND ACCESS
Enroll with Voicemail (first time use only)

Press the Messages button or dial the internal
voice mail phone number 5499

Enter the first time enrollment password = 1000

Follow prompts to:

Record your name – press # key as soon as you
say your name

Record a greeting – press # key as soon as you
say your greeting

Set a new password
Re-record Your Name

Press 4 then 3 and follow prompts
Log on to Voicemail from Your Phone

Press the Messages button or dial the internal
voice mail phone number 5499

Enter your password followed by the # key
Log on to Voicemail from a Different Office Phone

Press the Messages button or dial the internal
voice mail phone number 5499

Press the * key when voice mail answers

Enter your ID (extension) followed by the # key

Enter your password followed by the # key
BASIC VOICEMAIL
Press the Messages button or dial the internal voice
mail phone number 5499
Hear new messages 1 Set up options
Send new message 2 Cancel or back up
Review old messages 3 Skip or move ahead
During Message After Message Playback
Playback
Restart message 1 Repeat
Save 2 Save
Delete 3 Delete
Slow playback 4 Reply
Change volume 5 Forward message
Fast playback 6 Save as new
Rewind, small 7 Rewind
Pause or resume 8 Message summary
Fast forward 9
TRANSFER CALL INTO VOICEMAIL
While connected to the caller:

Press the Transfer soft key

Press the * key

Dial the person's extension you are transferring the
call to

Press the Transfer soft key
LEAVE A QUICK MESSAGE IN A MAILBOX
WITHOUT CALLING THE EXTENSION:

Lift handset

Press * and the extension

Leave message

Hang up
CISCO PHONE CONNECTIONS
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