(Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
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• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. For Germany only: •...
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If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution •...
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Typographics Icon / Symbol Item Meaning Warning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu >...
Viewing angle adjustment ........................21 Using the monitor wall mounting kit ....................22 Getting the most from your BenQ monitor ..............23 Downloading the LCD Monitor driver files from the Internet ............. 23 How to install the monitor on a new computer ................24 How to upgrade the monitor on an existing computer ..............
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Base Quick Start Guide Safety Instructions Regulatory Statements Power Cord (Picture may differ from product supplied for your region.)
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Video Cable: HDMI Video Cable: DP (Optional accessory) Audio Cable (Optional accessory) USB Cable Headphone hook • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view Back view 1. Control buttons 2. Power button 3. AC power input jack 4. Cable management hole 5. HDMI socket 6. DisplayPort socket 7. Mini DisplayPort socket 8. Headphone jack 9. USB 2.0 port (upstream; connecting to the PC) 10.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 15. USB peripherals (USB 2.0) Headphone/ Speakers PC/Notebook Getting to know your monitor...
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
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Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You might want to adjust the monitor stand height.
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2. Connect the PC video cable. To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket.
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4. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Connect USB devices via other USB ports (downstream) on the monitor.
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(HDMI / DP / mini DP) by the OSD control keys. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
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You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. How to assemble your monitor hardware...
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.
Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. How to assemble your monitor hardware...
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 23 for details.
BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...
How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Brightness Input Picture Mode Menu Exit Brightness Input Picture Mode Menu Exit 1.
• To unlock the OSD controls, press and hold any key for 10 seconds. Controlling the display with Display Pilot software is provided as an alternative to control the display. Download and Display Pilot install from Support.BenQ.com (see Product support on page The main functions include: • Control of the OSD menus.
Adjusting display mode To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased model, you can adjust the display mode on the monitor. 1. Press any of the control keys to bring up the hot key menu, and press ) to Menu access the main menu.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press ) to access Menu the main menu.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color. Applies a cool tint to the image and is factory Bluish pre-set to the PC industry standard white color. Applies a warm tint to the image and is factory Reddish pre-set to the news print standard white color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Decreases the blue light emitted from the display to Low Blue reduce the risk of blue light exposure to your eyes. Light The value for each mode indicates how Low Blue Light much blue light is decreased compared with the Standard mode.
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Item Function Range This feature is provided to allow aspect ratios other than 16:9 to be Display displayed without geometric distortion. Mode The options under will be different depending on the input Display Mode signal sources. Depending on your selection of , different option Picture Mode...
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
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Item Function Range Allows the monitor settings to be set through the software • DDC/CI on the PC. • DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Download from the website (see Product support on page 3). Refer to Resolution file " ". And then select the correct resolution, refresh rate and Adjusting the Screen Resolution make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download from the website (see...
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The LED indicator is green or orange. • If the LED lights up in solid green, the monitor is powered on. • If the LED is illuminated in green and there is a message on the screen, this Out of Range means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode.
• Remove your headphone and/or external speakers. (If they are connected to the monitor, the built-in speakers are automatically muted.) Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Troubleshooting...
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