Warranty Information; Return For Repair Policy - General DCiS2 iBorescope2 User Manual

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Never insert the probe into a fuel tank or a flammable liquid or gas such as unleaded gasoline,
diesel fuel, machine oil, DOT 4 brake fluid or transmission fluid.
The probe contains thin wires running along its entire length. Accordingly, never insert or bend it
by force, and never over-bend any part of the probe. Specifically (see figure below):
• Do not bend the probe more than 90° anywhere along its length.
• Do not bend it more than 70° within 1 to 2 inches
(25 to 50mm) of its camera tip.
• Do not bundle the probe into a tight circle to store it.
• Never use the camera head end to modify surroundings or clear
pathways or clogged areas.
• Do not overtighten the collar that secures the probe to the grip.
To clean the camera lens and LEDs, use a cotton swab and a
small amount of mild detergent.

WARRANTY INFORMATION

General Tools & Instruments' (General's) DCiS2 iBorescope2 is warranted to the original
purchaser to be free from defects in material and workmanship for a period of one year. Subject
to certain restrictions, General will repair or replace this instrument if, after examination, the
company determines it to be defective in material or workmanship. The warranty period begins
on the date of purchase. You are encouraged to register your product online. General will extend
your warranty an additional 60 days if you register at www.generaltools.com/ProductRegistry.
This warranty does not apply to damages that General determines to be from an attempted repair
by non-authorized personnel or misuse, alterations, normal wear and tear, or accidental damage.
The defective unit must be returned to General Tools & Instruments or to a General-authorized
service center, freight prepaid and insured.
Acceptance of the exclusive repair and replacement remedies described herein is a condition of
the contract for purchase of this product. In no event shall General be liable for any incidental,
special, consequential or punitive damages, or for any cost, attorneys' fees, expenses, or losses
alleged to be a consequence of damage due to failure of, or defect in any product including, but
not limited to, any claims for loss of profits.
Register now at www.generaltools.com/ProductRegistry to receive a 60-day extension to your
warranty.
General Tools & Instruments FAQ page: http://www.generaltools.com/FAQs_ep_48-1.html

RETURN FOR REPAIR POLICY

Every effort has been made to provide you with a reliable product of superior quality. However, in
the event your instrument requires repair, please contact our Customer Service to obtain an RGA
(Return Goods Authorization) number before forwarding the unit via prepaid freight to the
attention of our Service Center at this address:
General Tools & Instruments
80 White Street New York, NY 10013 212-431-6100
Remember to include a copy of your proof of purchase, your return address, and your phone
number and/or e-mail address.
1 to 2 in.
2 in. (50mm)
(25 to 50mm) from tip
or more from tip
11

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