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TruVision 6MP and 12MP 360° Camera Configuration Manual P/N 1073657-EN • REV B • ISS 08JUL21...
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Carrier, except where specifically permitted under US and international copyright law. Trademarks and TruVision names and logos are a product brand of Aritech, a part of Carrier. patents Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
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2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points.
Unattended baggage detection 53 Object removal detection 54 Recording schedule 56 Snapshot parameters 58 Formatting the storage devices 60 Configuring NAS settings 61 People counting 62 Heat map 65 Intersection analysis 67 TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Reboot camera 82 Camera operation 83 Log on and off 83 Live view mode 83 Play back recorded video 83 Snapshots 86 Search event logs 86 Operating PTZ control 88 Index 91 TruVision 6MP and 12MP 360° Camera Configuration Manual...
PRODUCTS), SOFTWARE, SERVICES OR OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED. CARRIER DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR OTHER CONTROL PANELS AND THEIR WIRELESS OUTPUTS/INPUTS INCLUDING BUT NOT LIMITED TO, SENSORS OR DETECTORS UNLESS REQUIRED BY TruVision 6MP and 12MP 360° Camera Configuration Manual...
CARRIER DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING SECURITY PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD OR LICENSED BY CARRIER WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR OTHERWISE. TruVision 6MP and 12MP 360° Camera Configuration Manual...
Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision 6MP and 12MP 360° Camera Configuration Manual...
Introduction This is the configuration manual for the following TruVision IP camera models: TVF-5201 (TruVision 6MP 360° IP Dome, indoor, 1.29 mm) TVF-5202 (TruVision 12MP 360° IP Dome, indoor, 1.29 mm) TVF-5203 (TruVision 6MP 360° IP Dome, outdoor, 1.29 mm) ...
This manual explains how to configure the camera over the network with a web browser. TruVision IP cameras can be configured and controlled using Microsoft Internet Explorer (IE) and other browsers. The procedures described use Microsoft Internet Explorer (IE) web browser.
There is no default password provided. You can activate a password via a web browser and via TruVision Device Manager. Warning: When the 360° camera is operating, the surface of the housing will be hot to the touch.
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For the camera to enable DHCP by default, you must activate the camera via TruVision Device Manager. Please refer to the following section, “Activation via TruVision Device Manager”. 3. Enter the password in the password field. Note: A valid password range must be between 8 and 16 characters. You can use a combination of numbers, lower and upper case letters, and special characters: _ - , * &...
Note: For accurate analysis Ceiling Mount should be selected when setting up the camera. See “Display control” on page 10. If Ceiling Mount is not selected, the Application tab will not be visible during setup. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Click to select live view with main stream or substream. Audio on and adjust Volume/Mute. Manual alarm. The window size is 4:3. The window size is 16:9. The original window size. Self-adaptive window size. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Live view with one 360° view and eight PTZ views. Live view with sphere view. Live view with AR half sphere view. Live view with a cylinder view. Hardware display mode 360° view. 180° panoramic view TruVision 6MP and 12MP 360° Camera Configuration Manual...
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When the pan moves right, the real direction is left. Some examples of the different software display modes: 180° panoramic view 360° panoramic view Live view with one 360° view and eight PTZ views Live view with AR half sphere view. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Live view with a cylinder view Live view with one 360° view and three PTZ views TruVision 6MP and 12MP 360° Camera Configuration Manual...
See Figure 2 below for descriptions of the different menu parameters. Figure 2: Local Configuration window Parameters Description Live View Parameters Protocol Specifies the network protocol used. TruVision 6MP and 12MP 360° Camera Configuration Manual...
See Figure 3 on page 15 for descriptions of the configuration folders available. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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“People counting” on page 62 for further information. 9. Heat Map Defines the parameters and generates reports for the heat map function. See Configuration page “Heat map” on page 65 for further information. TruVision 6MP and 12MP 360° Camera Configuration Manual...
Note: You can also select the Sync with computer time check box to synchronize the time of the camera with the time of your computer. TruVision 6MP and 12MP 360° Camera Configuration Manual...
3. Click Save to save changes. Maintenance The upgrade and maintenance interface allows you to process the operations, including reboot, partly restore, restore to default, export/import the configuration files, and upgrade the device. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Upgrade Upgrade the device. Note: The upgrading process will take between 1 and 10 minutes. Please do not disconnect power of the camera during the process. The camera reboots automatically after upgrade. TruVision 6MP and 12MP 360° Camera Configuration Manual...
IPv6 Default Gateway: Enter the IPv6 gateway IP address. Mac Address: Enter the MAC address of the devices. MTU: Enter the valid value range of MTU. Default is 1500. Multicast Address: Enter a D-class IP address between 224.0.0.0 to TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Enter the email address to which messages are sent when an alarm occurs. See page 23 for setup information. HTTPS Specifies authentication of the web site and its associated web server, which protects against Man-in-the-middle attacks. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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(HTTP, Server port, RSTP port). • NO-IP: Enter the address of the NO-IP, host name for your camera, the port number, your user name and password. 4. Click Save to save changes. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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SNMP port. By setting the Trap Address, the camera can send the alarm event and exception messages to the surveillance center. The SNMP version you select should be the same as that of the SNMP software. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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The email address of the sender. SMTP Server: The SMTP Server, IP address or host name. SMTP Port: The SMTP port. The default is 25. E-mail Encryption: Encrypt via SSL, TLS. NONE is default. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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HTTPS tab to open its window. 2. To create a self-signed certificate: Click the Create button beside “Create Self-signed Certificate”. Enter the country, host name/IP, validity and the other information requested. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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3. Configure the 802.1X settings, including EAPOL version, user name, and password. The EAPOL version must be identical with that of the router or the switch. 4. Click Save to save changes. TruVision 6MP and 12MP 360° Camera Configuration Manual...
The resolution options listed depend on the type of camera and on whether main sub or third stream is being used. Note: Resolutions can vary depending on the camera model. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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ROI whereas the background information is less focused. Display Info. When Dual-VCA mode is enabled, the camera sends video analytics results On Stream (metadata) to an NVR or other platforms to generate a VCA alarm. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Region Name: Set the desired region name. Dual-VCA (Video Content Analysis) When Dual-VCA mode is enabled, the camera sends video analytics results (metadata) to an NVR or other platforms to generate a VCA alarm. TruVision 6MP and 12MP 360° Camera Configuration Manual...
For example, with an TruVision NVR (please check TruVision website for the latest NVR models supporting this feature), you can draw a virtual line in the NVR playback window, and search the objects or people crossing this virtual line. Note: Only cross line and intrusion detection can support dual-VCA mode.
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Custom 24-h settings Customize the camera switch schedule for 24-hour settings. There are three tabs to configure the Custom 24-hour settings: Common, Day, Night. See “Scheduled D/N Switch” below for further information. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Set it between 0 and 7. Delay Time Only available when Auto D/N switch mode is selected. The filtering time refers to the interval time between switchover the day/night switch. Set it between 5 and 120 s. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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8. Video Adjustment Mirror It mirrors the image so you can see it inversed. Select Left/Right, Up/Down, Center, or OFF. Default is OFF. Scene Mode Select indoor or outdoor according to the current environment. TruVision 6MP and 12MP 360° Camera Configuration Manual...
4. Select the Display Week check box to include the day of the week in the on-screen display. 5. In the Camera Name box, enter the camera name. TruVision 6MP and 12MP 360° Camera Configuration Manual...
You can create up to four privacy masks per camera. Note: There may be a small difference in size of the privacy mask area depending on whether local output or the web browser is used. TruVision 6MP and 12MP 360° Camera Configuration Manual...
Save to save changes. Picture overlay Picture overlay enables you to overlay a picture on the image. This function enables a certain enterprise or users to overlay their logo on the image. TruVision 6MP and 12MP 360° Camera Configuration Manual...
You can also enable dynamic analysis for motion. When there is motion, the area will be highlighted as green. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Note: If you do not want the detected object to be marked with the green frame, select Disable from Configuration > Local Configuration > Live View Parameters > Enable Meta Data Overlay. 3. Select Normal mode from the drop-down list. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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To upload the snapshot to FTP and NAS when motion detection or an alarm input is triggered, you must also enable Enable Event-triggered Snapshot under the snapshot parameters. See “Snapshot parameters” on page 58 for further information. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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You can draw up to eight motion detection areas on the same image. Stop Drawing shows up after Draw Area is clicked. 6. Click Stop Drawing to finish drawing. Click Clear All to delete all areas marked and restart drawing. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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To upload the snapshot to FTP and NAS when motion detection or an alarm input is triggered, you must also enable Enable Event-triggered Snapshot under the snapshot parameters. See “Snapshot parameters” on page 58 for further information. TruVision 6MP and 12MP 360° Camera Configuration Manual...
See “To set up motion detection” on page 36 for more information. 5. Specify the linkage method when an event occurs. Select one or more response methods for the system when a video tampering is triggered. TruVision 6MP and 12MP 360° Camera Configuration Manual...
58 for further information. Trigger Alarm Output Trigger external alarm outputs when an event occurs. Select “Select All” or each individual alarm output. Note: This option is only supported by cameras that support alarm output. TruVision 6MP and 12MP 360° Camera Configuration Manual...
Network Disconnected: Disconnected network cable. • IP Address Conflicted: Conflict in IP address setting. • Invalid Login: Wrong user ID or password used to login to the cameras. Figure 11: Exception window TruVision 6MP and 12MP 360° Camera Configuration Manual...
To define audio exception detection: 1. Enter the Audio Exception Detection settings interface, Configuration > Event > Smart Event > Audio Exception Detection. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Notify Surveillance Center, Send Email, Upload to FTP/Memory Card/NAS, Trigger Channel for recording, and Trigger Alarm Output. Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. TruVision 6MP and 12MP 360° Camera Configuration Manual...
You can set up an area in the surveillance scene to detect when intrusion occurs. Up to four intrusion detection areas are supported. If someone enters the area, a set of alarm actions can be triggered. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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5. Set the arming schedule for the alarm input. See “To set up motion detection” on page 36 for more information. 6. Specify the linkage method when an event occurs. Select one or more response methods for the system when an intrusion detection alarm is triggered. TruVision 6MP and 12MP 360° Camera Configuration Manual...
Bidirectional crossing is crossing the line from both directions. A series of linkage methods can be triggered if an object is detected crossing the line. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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7. Set the arming schedule for the alarm input. See “To set up motion detection” on page 36 for more information. 8. Click Linkage Method to select the linkage methods. Select one or more response methods for the system when a cross line detection alarm is triggered. TruVision 6MP and 12MP 360° Camera Configuration Manual...
To define region entrance detection: 1. From the menu toolbar, click Configuration > Event > Smart Event > Region Entrance Detection. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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40% of the body part enters the region. 8. Repeat the above steps to configure other regions. Up to four regions can be set. You can click the Clear button to clear all pre-defined regions. TruVision 6MP and 12MP 360° Camera Configuration Manual...
5. Set the maximum and minimum sizes for valid targets. Targets smaller or larger than the valid target size are not able to trigger detection. Max. Size: The maximum size of a valid target. Targets larger than this will not trigger detection. TruVision 6MP and 12MP 360° Camera Configuration Manual...
A series of actions can be configured to occur when the alarm is triggered. To define unattended baggage detection: 1. From the menu toolbar, click Configuration > Event > Smart Event > Unattended Baggage Detection. TruVision 6MP and 12MP 360° Camera Configuration Manual...
To define object removal detection: 1. From the menu toolbar, click Configuration > Event > Smart Event > Object Removal Detection. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Example: If you set the value as 60, the action can only be counted as a region entrance action when at least 40% of the body part enters the region. TruVision 6MP and 12MP 360° Camera Configuration Manual...
11:00, and the post-record time is set to 5 seconds, the camera records until 11:00:05. The post-record time can be configured as 5 s, 10 s, 30 s, 1 min, 2 min, 5 min, or 10 min. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Input Settings window. For detailed information, please refer to Alarm Input on page 42. • Motion | Alarm: Video will be recorded when the external alarm is triggered or the motion is detected. Besides configuring the recording schedule, you have to TruVision 6MP and 12MP 360° Camera Configuration Manual...
If you have configured the FTP settings and selected Upload Type in the Network > FTP tab for motion detection or an alarm input, the snapshots will not be uploaded to the FTP if this option is disabled. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Save to save changes. To set up event-triggered snapshots: 1. From the menu toolbar, click Configuration > Storage > Snapshot. 2. Select the Enable Event-triggered Snapshot check box to enable event-triggered snapshots. TruVision 6MP and 12MP 360° Camera Configuration Manual...
If Overwrite is enabled, the oldest files are overwritten when the storage becomes full. To format the storage devices: 1. Click Configuration > Storage > Storage Management. TruVision 6MP and 12MP 360° Camera Configuration Manual...
2. The recommended capacity of NAS should be between 9G and 2T as otherwise it may cause formatting failure. To set up a NAS system: 1. Click Configuration > Storage > NAS. TruVision 6MP and 12MP 360° Camera Configuration Manual...
To set up people counting: A. Rule settings: 1. From the menu toolbar, click Configuration > People Counting. 2. Select the Enable People Counting check box to enable the function. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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5) Click to change the direction. The yellow arrow indicates the direction of entering. 6) Click to reset the counter to zero. 5. Click Save to save the settings. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Note: The linkage methods vary according to the different camera models. Data uploading setting: Data Uploading submenu lets you select how and when the counting data can be sent to clients and users. TruVision 6MP and 12MP 360° Camera Configuration Manual...
1. From the menu toolbar, click Configuration > Heat Map Configuration. 2. Select the Enable Heat Map check box to enable the function. 3. Under the submenu Rule, go to Area Settings to draw the detection area. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Dwell Time: Uploads the average time people spent in the heat map area. Note: Please note that it takes up to one hour for counting results to be included in the heat map report generated under the menu Application > Heat Map. TruVision 6MP and 12MP 360° Camera Configuration Manual...
Intersection analysis is used to monitor the flow of people in an identified area. Note: 360° View must be selected when setting up the camera as otherwise the intersection analysis function will not be available. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Notify the surveillance center, if required. 6. Click Save to save the settings. Note: The intersection analysis statistics are calculated in the Application tab. Go to Application to check the reports. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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• The monthly report calculates for the month in which your selected date belongs. • The annual report calculates for the year in which your selected date belongs. 3. Select the statistics type: People Entered or People Exited. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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The counting result displays in the statistic result area. Click Table, Bar Chart, or Line Chart to display the result in different ways. Example of table format: Example of bar chart: Example of line chart: TruVision 6MP and 12MP 360° Camera Configuration Manual...
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The closer the color to the red end of the color scheme, the higher the number of visits. The duration displayed next to “High” or “Low” stands for the cumulative time of visit frequency for that the area. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Figure 17: Example of a time heat map weekly report Note: It is recommended that you do not adjust the electronic lens after the installation is completed as this may cause some inaccuracy to the data. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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You have to configure the Intersection Analysis setting before you can view and download the intersection analysis data from the application tab. Refer to the section “Intersection analysis” on page 67 for detailed information. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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• The annual report calculates for the year in which your selected date belongs. 4. Select the statistics time for the dates during which you want the analysis done. 5. Click Search to start calculating. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Note: Keep the admin password in a safe place. If you forget it, please contact technical support. Types of users A user’s access privileges to the system are automatically defined by their user type. There are three types of user: TruVision 6MP and 12MP 360° Camera Configuration Manual...
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To add a user: 1. From the menu toolbar, click Configuration > Security > Users. 2. Select the button. The user management window appears. 3. Enter a user name. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Modify button. The user management window appears 3. Change the information required. Note: The user “Admin” can only be changed by entering the admin password. 4. Click Save to save the changes. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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This function allows you to give or deny access rights to defined IP addresses. For example, the camera is configured so that only the IP address of the server hosting the video management software is allowed to be accessed. Figure 21: IP address filter window TruVision 6MP and 12MP 360° Camera Configuration Manual...
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The IP address will be locked if the admin user performs seven failed user name/password attempts (10 attempts for the operator/user). • If the IP address is locked, you can try to login the device after five minutes. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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The camera will select the corresponding firmware file automatically. Cookies and data in the web browser are automatically deleted when the firmware is updated. To upgrade firmware version: 1. Download on to your computer the latest firmware from our web site at: https://firesecurityproducts.com TruVision 6MP and 12MP 360° Camera Configuration Manual...
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4. Click Upgrade. You will receive a prompt asking you to reboot the camera. 5. When the upgrade is finished, the device will reboot automatically. The browser will also be refreshed. To upgrade the firmware via TruVision Device Manager: 1. In the FW upgrader panel, select a device or hold the Ctrl or Shift key to select multiple devices for simultaneous upgrading.
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To reboot the camera through the web browser: 1. In Camera Configuration > System, click the Maintenance tab. 2. Click the Reboot button to reboot the device. 3. Click in the pop-up message box to confirm reboot operation. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Note: You must configure NAS or insert an SD card in the camera to be able to use the playback functions. To search recorded video stored on the camera’s storage device for playback, click Playback on the menu toolbar. The Playback window appears. See Figure 24 on page TruVision 6MP and 12MP 360° Camera Configuration Manual...
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The recording type name is also displayed in the current status window. Set playback time Input the time and click to locate the playback point. Zoom in/out Click to zoom in or out of the timeline bar. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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2. Select the snapshot type as well as the start and end times. 3. Click Search to search for the snapshots. 4. Select the desired snapshots, and click Download to download them. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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To view logs stored on storage devices, click on the menu toolbar. The Log window appears. Note: You must have view log access rights to search and view logs. See “Modify user information” on page 77 for more information. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Remote Playback by File, Remote Playback by Time, Remote Export Config File, Remote Import Config File, Remote Get Parameters, Remote Get Working Status, Start Bidirectional Audio, Stop Bidirectional Audio, Remote Alarm Arming, Remote Alarm Disarming TruVision 6MP and 12MP 360° Camera Configuration Manual...
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Turns on/off the LED. This function is supported by cameras with a RS-485 port. Turns on/off camera wiper. This function is supported by cameras with a RS- 485 port. Auxiliary focus. Initialize the lens. Start manual tracking. Start 3D zoom. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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The selected PTZ view will move to the pre-defined preset scene. To delete a preset: 1. Select the desired preset number from the Preset list. 2. Click the icon to delete the selected preset. The preset name turns from black to grey. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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To delete a preset tour: 1. Select the preset tour path number from the preset tour list. 2. Click the icon to delete the selected preset tour path. TruVision 6MP and 12MP 360° Camera Configuration Manual...
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52 motion detection display control, 9 advanced mode, 38 display information normal mode, 36 set up, 32 dual-VCA, 27 NAS settings, 60 network, 42 email parameters network protocol set up, 22 TruVision 6MP and 12MP 360° Camera Configuration Manual...
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25 overview of the interface, 7 recoding schedule, 55 web browser security level, 4 region of interest, 27 white balance, 31 restore default settings, 16 RS-485 set up, 16 RTSP authentification, 77 TruVision 6MP and 12MP 360° Camera Configuration Manual...
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