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● When installing the aerial antenna cable please ensure that the cable leaves the box by the
shortest possible route and is not coiled up and left inside the box
● Do not stick the aerial onto any metal surface. This will degrade the signal strength
received.
● Please remove all voicemail functions from the simcard before installing it into the Auto
Dialler. All major UK network voicemail removal codes are shown on page 5
● Before commissioning, please ensure the signal strength is sufficient by sending the text
message #STATUS#
We strongly recommend you need a score of at least 10. Also try the signal using both the
2G 3G & 4G via dipswitch 1 & 2
● If you do not receive a good signal, please reposition the aerial antenna to improve the
signal strength or alternatively change the network provider as signal strength can vary
between providers.
For more technical support please browse the FAQ's on our website
or alternatively email our technical support team at technical@gsm-activate.co.uk
17/02/2021 AD
Important Installer Notes
reply or call back within 24 hours Monday - Friday.
Page 13
www.gsm-activate.co.uk
and we will
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