If You Cannot Connect To The Hub; Linking The Hub For Cloud Services; Where To Find Each Cloud Service - rako WK-HUB Instruction Manual

As a final check it is advisable to disconnect and reconnect to the HUB:
If no pop-up box appears then the HUB House number and Project file House number are
the same.
If a pop up box appears with a warning about the House number click "Cancel". Do not
continue programming there is a conflict between the "Project File House Number" and

3.4 If you cannot connect to the HUB

If the software cannot connect to the HUB first restart the software and ensure that it is fully
updated. If the HUB still does not appear it is most likely a networking issue. If this problem
cannot be solved then the HUB can be connected to point to point using a standard
Ethernet cable.

4 Linking the HUB for cloud services

To be able to access cloud services the HUB must be linked to a
account.
4.1 Where to find each cloud service
Some cloud services are configured and customised from the HUB webpage whereas others
are from my.rakocontrols.com
- HUB webpage: Sonos Activities (new cloud API and "ACM" style custom IP strings)
including custom and default templates (RCM/WCM-audio style keypads)
- my.rakocontrols.com: Amazon Alexa, Google Home and Apple Homekit including
"Custom Scenes" and advanced apple homekit configuration (Channel and Room
mode etc.)
NB
More detailed descriptions of how to use the more advanced settings within the cloud services are
linked from the relevant section of either the HUB webpages or
WK-HUB
WARNING
"HUB House Number".
my.rakocontrols.com
my.rakcontrols.com
Manual Version 1.3.4
5