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Table 4: CD troubleshooting
Problem
Information downloaded from CDDB is
for another CD.
When playing a CD, I always get the
message "Unknown Artist" followed
by "CDDB service not available."
CDDB information is not automatically
downloaded when I insert a CD, even
though I have selected the option to
do this.
The Record CD button is grayed and
does not respond when I play a CD.
Audio CDs do not play automatically
when inserted and the application is
closed.
Another application is launched when I
insert an audio CD.
When trying to record a CD track, an
"Error" message appears in the status
column.
CD stops playing in middle of track.
Table 5: Music Files troubleshooting
Problem
Another application is launched when I
double-click on an MP3 or WAV file.
After re-importing my music, all the
changes I made were erased.
After copying my music files to
another computer, and scanning the
hard drive for files, the changes I made
were not present.
The play mode (Repeat, Repeat Track,
Shuffle, Shuffle Repeat, Normal) is
changing automatically.
PDF259774_00
What to do
1. Click the Setup button and click on the CD tab.
2. Deselect the "Use first match for CD track info" option.
3. Click the OK button and then click the Get Track Info button. CDDB
should provide all matches available.
4. Select the appropriate match from the list.
Make sure there is an active Internet connection to your computer. If you did
not register during installation, re-install the software and make sure you pro-
vide a valid e-mail address.
On your computer, open the Control Panel and then open Internet Options.
Select the option, "Automatically Connect to the Internet."
Your CD-ROM drive does not support simultaneous play and record. Stop play-
back of CD and button should become available. If the Record CD button is
still grayed, your CD-ROM drive may not support digital audio extraction.
Click the Setup button and click on the CD tab. Select the "Automatically play
CDs when inserted" option.
Click the Setup button and click on the CD tab. Click the "Register as CD
default player" checkbox to register the Wave/PC
player.
Try cleaning the CD. If problem persists, the CD is probably scratched.
Clean the CD and try again. If problem persists, click the Setup button and
click on the CD tab. Select the "Analog" mode.
What to do
Click the Setup button and click on the Music Files tab. Click the "Register as
default player" checkbox to register the Wave/PC system as your default MP3
and WAV files player.
All changes made to music file information are retained within the Wave/PC
system database. In order to make these changes a permanent part of the MP3
file header:
1. Click the Setup button.
2. Click on the Music Files tab.
3. Click the "Automatically update music files upon editing" checkbox.
This can happen when switching from one preset to another. Each preset can
be set independently to its own play mode. If you are not playing any presets,
you can switch the play mode by clicking the Mode button.
April 12, 2001
Reference
™
system as your default CD
57
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