John Lewis JLBIWM1404 User Manual
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John Lewis JLBIWM1404 User Manual

John Lewis JLBIWM1404 User Manual

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JLBIWM1404
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K J HUGHES
April 14, 2025

Spin/drain not working

0
1 comments:
Mr. Anderson
April 14, 2025

The spin/drain function on the John Lewis JLBIWM1404 may not be working due to one or more of the following reasons:

1. The drain filter is clogged and needs cleaning.
2. The laundry in the drum is unevenly distributed; adjust the items and restart the spin phase.
3. The drain hose may be incorrectly positioned, kinked, or clogged.
4. A wash programme without a drain phase or with a rinse hold option was selected; in this case, set a separate drain or spin programme.
5. The connection of the drain hose may be incorrect.

Check and resolve these issues to restore the spin/drain function.

This answer is automatically generated

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Summary of Contents for John Lewis JLBIWM1404

  • Page 1 Washing Machine JLBIWM1404 User Manual...

  • Page 2: Table Of Contents

    Contents Delay Start Safety information Reduce time Children and vulnerable people safety Start/Pause General Safety Programmes Safety instructions Programme Chart Installation Electrical connection Settings Water connection Acoustic signals Child Lock Service Before first use Disposal Daily use Installation Activating the appliance Be prepared for installation Loading the laundry The appliance is equipped with ...
  • Page 3 Cleaning the drain pump Emergency door opening Cleaning the inlet hose and the valve filter Consumption values Emergency drain Technical Data Frost precautions Product Information sheet in reference to E.U. Troubleshooting regulation 1369/2017 Introduction Repairs - after sales service Possible failures...

  • Page 4: Safety Information

    Safety information Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.
  • Page 5 This appliance is intended to be used in household and similar • applications such as: staff kitchen areas in shops, offices and other working – environments; by clients in hotels, motels, bed & breakfast and other residential – type environments; areas for communal use in blocks of flats or in launderettes.

  • Page 6: Safety Instructions

    Safety instructions Installation Electrical connection The installation must comply with Warning! Risk of fire and relevant national regulations. electric shock. • Remove all the packaging and the transit bolts • The appliance must be earthed. including rubber bush with plastic spacer. •...

  • Page 7: Use

    • Do not use an extension hose if the inlet hose is • Dispose of the appliance in accordance with too short. Contact the Authorised Service local requirements for the disposal of Waste Centre for the replacement of the inlet hose. Electrical and Electronic Equipment (WEEE).

  • Page 8: Installation

    Installation The appliance is equipped Warning! Refer to Safety with ... chapters. Be prepared for installation It is recommended that installation is carried out by two persons. Unpacking Warning! Use the gloves. Warning! Remove all the packaging and the transit bolts before installing the appliance.
  • Page 9 1. Put two polystyrene packaging elements on the floor under the appliance. Warning! It is strongly recommended that this action is carries out by two persons. 2. Carefully put the appliance down on its rear side. Make sure not to damage the hoses.

  • Page 10: Installation On Suspended Flooring

    6. Remove the three bolts, the hose holders and plastic spacers by using the spanner supplied with the appliance. 7. Close the holes with the plastic caps you find in the user manual bag. Put the smallest cap F in upper hole and the two bigger caps G in lower holes.

  • Page 11: Positioning And Levelling

    Positioning and levelling 1. Install the appliance on a flat hard floor. Warning! Make sure that carpets do not stop the air circulation below the appliance. Bring the appliance near the furniture recess before levelling it. For more details, refer to paragraph "Building in".
  • Page 12 The inlet hose 1. Remove the inlet hose from inside the drum. 2. To connect the water inlet hose towards the proper direction and with the proper inclination, check the position of the water tap before connecting it to the back of the appliance.
  • Page 13 Water drainage The drain hose can be connected: To a stand pipe with vent-hole Directly into a drain pipe at a height of not less than 60 Ø 40 mm cm (23.6”) and not more than 100 cm (39.3”). The end of the drain hose must always be ventilated , i.e. the inner diameter of the drain pipe (min.

  • Page 14: Building In

    Building in This appliance has been designed to be built into the kitchen furniture. The recess should have the dimensions min. 600 mm shown in this picture. For recess with a height different min. than 820 mm, it is possible to buy the 560 mm appropriate kit on the website.

  • Page 15: Installing Anti-Tilting Device (Accessory)

    Before proceeding with appliance building in, bring it near the recess and preposition the inlet hose, the drain hose and the mains cable. Warning! Make sure they are not kinked or squashed. Installing anti-tilting device (Accessory) Install this accessory in case of risk of appliance tilting only. If the height of the counter is 820 mm or lower, you cannot install the anti-tilting device.

  • Page 16: Preparation And Assembly Of The Cupboard Door

    Preparation and assembly of the cupboard door The dimensions of the cupboard door should be: • width min. 595 - max. 598 mm; • thickness 16-22 mm. Factory pre setting The appliance is originally pre set for the assembly of a cupboard door opening from right to left.
  • Page 17 Make sure that the plate with magnet is on the upper position. Cupboard door preparation For countersinking the door, it is recommended to call a professional. Align the cupboard door to the furniture correctly. Measure the distance X to fix the height of the hole to countersink the upper hinge.
  • Page 18 To align the door perfectly, make sure that the edge of cupboard door is parallel with the appliance edge and to respect the proper opening angle (max. 105 °). max. 105° Mounting the door Fix the hinges to the hinge supports on the appliance by means of the two supplied screws B.

  • Page 19: Product Description

    Product description Appliance overview 10 11 12 1. Hinge supports 2. Detergent dispenser 3. Control panel 4. Magnetic plate 5. Door handle 6. Rating plate 7. Plate with rubber beater 8. Drain pump filter 9. Front feet for levelling the appliance 10.

  • Page 20: Control Panel

    Control panel Control panel description 7. Extra Soft touch button and permanent Extra The child lock option is set by Rinse option holding pressed the relative button 8. Prewash touch button for at least 3 seconds. 9. Spin reduction options touch button 1.

  • Page 21: Display

    Display Door locked indicator. Delay start indicator. The digital indicator can show: • Reset position ( • Programme duration (e. g. • Delay time (e. g. • Cycle end ( • Warning code (e.g. • Error indicator ( Reduce time indicator. Anti-stain indicator.

  • Page 22: Dial And Buttons

    Dial and buttons The indicator Cold = cold water. Introduction The indicator of the set temperature comes on. The options/functions are not available with all washing Spin programmes. Check the compatibility between options/ When you set a programme, the appliance functions and washing programmes automatically sets the maximum spin speed in the "Programme Chart".

  • Page 23: Prewash

    If you touch the Start/Pause button, the This option increases the appliance performs only the draining phase. programme duration. The appliance empties the water out automatically after Stain approximately 18 hours. Touch this button to add the stain phase to a Prewash programme.

  • Page 24: Reduce Time

    Pause button, the appliance begins the countdown and the door is locked. indicator Reduce time With this option you can reduce the programme duration depending on the load size and the degree of soiling. When you set a washing programme, the display ■...

  • Page 25: Programmes

    Programmes Programme Chart Programme Reference Maxi- Programme description Default temper- spin speed (Type of load and soil level) ature Spin speed load Temperature range range (rpm) 1400 rpm 7 kg White cotton and coloured cotton. Normal and heavy (1400 - 400) soil.
  • Page 26 Programme Reference Maxi- Programme description Default temper- spin speed (Type of load and soil level) ature Spin speed load Temperature range range (rpm) 1200 rpm Maintenance cycle with hot water to clean and freshen the drum and to remove residue that may cause odour. For the Machine Clean best result use this cycle once a month.
  • Page 27 Programme Reference Maxi- Programme description Default temper- spin speed (Type of load and soil level) ature Spin speed load Temperature range range (rpm) 1200 rpm 2 kg Do not use fabric softener and make (1200 - 400) Outdoor sure that there is no softener residue in 30 °C the detergent dispenser.
  • Page 28 Programme Reference Maxi- Programme description Default temper- spin speed (Type of load and soil level) ature Spin speed load Temperature range range (rpm) 1200 rpm 1.5 kg Machine washable wool, hand washable wool and Wool/Silk (1200 - 400) 40 °C other fabrics with «hand washing»...
  • Page 29 Pro- gramme ■ ■ ■ Spin/Drain ■ ■ ■ ■ ■ Rinse ■ ■ ■ Duvet ■ ■ ■ 14min wash ■ ■ ■ ■ ■ ■ Sportswear ■ ■ ■ ■ ■ ■ ■ ■ Denim ■ ■ ■ ■...

  • Page 30: Settings

    Settings Acoustic signals This appliance has different acoustic signals, that operate when: • You activate the appliance (special short tune). • You deactivate the appliance (special short tune). • You touch the buttons (click sound). • You make an invalid selection (3 short sounds). •...

  • Page 31: Before First Use

    Before first use 1. Make sure that the electrical power is available and the water tap is open. 2. Pour 2 litres of water into the detergent compartment marked by This action activates the drain system. 3. Pour a small quantity of detergent into the compartment marked by 4.

  • Page 32: Daily Use

    Daily use Warning! Refer to Safety Washing heavily oiled, greasy stains chapters. could cause damage to rubber parts of the washing machine. Activating the appliance Filling the detergent and additives 1. Connect the mains plug to the mains socket. 2. Open the water tap. 3.

  • Page 33: Check The Position Of The Detergent Flap

    • Do not exceed to liquid detergent dose Always follow the instructions that indicated on the flap. you find on the packaging of the • Do not set the prewash phase. detergent products, but we • Do not set the delay start function. recommend that you do not 5.

  • Page 34: Starting A Programme With The Delay Start

    The programme starts, the door is locked. The The SensiCare System load display shows the indicator detection The drain pump can operate The programme duration in the shortly before the appliance fills display is referred to a medium/ water. high load. Starting a programme with After touching the Start/Pause button, the the delay start...

  • Page 35: Interrupting A Programme And Changing The Options

    Opening the door - Adding The SensiCare detection is carried garments out with complete washing programmes only and if the programme duration has not been If the temperature and level of the reduced by means of the Reduce water in the drum are too high time button.

  • Page 36: Draining Water Out After End Of Cycle

    Draining water out after end If the dial is rotated to the "Reset" position the appliance automatically turns off in 30 of cycle seconds. If you have chosen a programme or an option If you set a programme or an that does not empty out the water of the last option that ends with water in the rinse, the programme is completed, but:...

  • Page 37: Hints And Tips

    Hints and tips Warning! Refer to Safety chapters. The laundry load • Divide the laundry into: white, coloured, synthetics, delicates and wool. • Follow the washing instructions on the laundry care labels. Stubborn stains • Do not wash white and coloured items together.

  • Page 38: Ecological Hints

    • Use the recommended detergents for the type and colour of the fabric, the programme temperature and the level of soil. Ecological hints • Set a programme without the prewash phase to wash laundry with normal soil. • Always start a washing programme with the maximum load of laundry allowed.

  • Page 39: Care And Cleaning

    Care and cleaning the drum and the tub. This could generate bad Warning! Refer to Safety odours and mildew. To eliminate these deposits chapters. and clean the inner part of the appliance, run a maintenance wash regularly (at least once a month).

  • Page 40: Cleaning The Detergent Dispenser

    traces of accumulated detergent. After Always follow the instructions that cleaning, put the top part back into position. you find on the packaging of the product. Do not clean the drum with acidic descaling products, scouring products containing chlorine or iron or steel wool.

  • Page 41: Cleaning The Drain Pump

    Cleaning the drain pump • The drum does not turn. • The appliance makes an unusual noise because of the blockage of the drain pump. Warning! Disconnect the • The display shows the alarm code mains plug from the mains socket.
  • Page 42 180˚ 3. Turn the filter 180 degrees in anti-clockwise direction to open it, without removing. Let the water flow out. 4. When the bowl is full of water, turn the filter back and empty the container. 5. Repeat the steps 4 and 5 until the water stops to flow out.
  • Page 43 8. Clean the filter under the water tap. 9. Put the filter back into the special guides by turning it clockwise. Make sure that you tighten the filter correctly to prevent leakages. 10. Close the pump cover. When you drain the water with the emergency drain procedure, you must activate the drain system again: Put 2 litres of water in the main wash compartment of the detergent dispenser.

  • Page 44: Cleaning The Inlet Hose And The Valve Filter

    Cleaning the inlet hose and the valve filter 45° 20° Emergency drain 1. Disconnect the mains plug from the mains socket. 2. Close the water tap. If the appliance cannot drain the water, carry 3. Put the two ends of the inlet hose in a out the same procedure, described in 'Cleaning container and let the water flow out of the the drain pump' paragraph.

  • Page 45: Troubleshooting

    Troubleshooting Warning! Refer to Safety chapters. Introduction The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised Service Centre. Warning! Deactivate the appliance before carrying out any check. In case of major problems, the acoustic signals operate, the display shows an alarm code and the Start/Pause button may flash continuously: •...

  • Page 46: Possible Failures

    Possible failures Problem Possible solution • Make sure that the mains plug is connected to the mains socket. • Make sure that the appliance door is closed. • Make sure that there is no damaged fuse in the fuse box. •...
  • Page 47 Problem Possible solution • Set the spin programme. The spin phase does not oper- • Make sure that the drain filter is not clogged. Clean the filter, if necessary. ate or the washing cycle lasts Refer to "Care and cleaning". longer than usual.

  • Page 48: Emergency Door Opening

    After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the Authorised Service Centre. If the display shows other alarm codes, deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre.

  • Page 49: Consumption Values

    Consumption values Stated values are obtained in laboratory conditions with relevant standards. Different causes can change the data: the quantity and type of laundry and ambient tempera- ture. Water pressure, the supply voltage and the temperature of inlet water may also affect the washing programme duration.
  • Page 50 Off Mode (W) Left On Mode (W) 0.48 0.48 The information given in the chart above is compliant with the EU Commission regulation 1015/2010 imple- menting directive 2009/125/EC . Washing Machine User Manual...

  • Page 51: Technical Data

    Technical Data Dimension Width/ Height/ Depth/ Total 596 mm/ 819 mm/ 540 mm/ 553 mm depth Electrical connection Voltage 230-240 V Overall power 2200 W Fuse 13 A Frequency 50 Hz Level of protection against ingress of solid particles and moisture IPX4 ensured by the protective cover, except where the low voltage equipment has no protection against moisture...

  • Page 52: Product Information Sheet In Reference To E.u. Regulation 1369/2017

    1369/2017 Product Information Sheet Trade Mark JOHN LEWIS Model JLBIWM1404, PNC914580223 Rated capacity in kg Energy efficiency class A+++ Energy consumption in kWh per year, based on 220 standard washing cy- cles for cotton programmes at 60 °C and 40 °C at full and partial load, and 174.0...
  • Page 53 Programme time of the standard 60°C cotton programme at full load in mi- nutes Programme time of the standard 60°C cotton programme at partial load in minutes Programme time of the "standard 40°C cotton programme at partial load in minutes Duration of the left on mode in minutes Airborne acoustical noise emission in db(A) washing Airborne acoustical noise emission in db(A) spinning...

  • Page 54: Repairs - After Sales Service

    Shopping is easy with John Lewis Shops manual, the next step is to contact John Lewis John Lewis, Aberdeen 01224 625 000 technical support on: John Lewis, Basingstoke 01256 406200...
  • Page 55 John Lewis, Croydon 020 8662 4730 John Lewis, Stratford 020 8532 3500 John Lewis, Horsham 01403 214 740 John Lewis, The Trafford Centre 0161 491 4040 John Lewis, Ipswich 01473 275 850 John Lewis, Watford 01923 244 266 John Lewis, Newbury 01635 263 980...
  • Page 56 Environmental concerns marked with the symbol with the household Recycle materials with the symbol . Put the waste. Return the product to your local packaging in relevant containers to recycle it. recycling facility or contact your municipal office. Help protect the environment and human health by recycling waste of electrical and electronic appliances.
  • Page 57 Washing Machine User Manual...
  • Page 58 Washing Machine User Manual...
  • Page 59 Washing Machine User Manual...
  • Page 60 157026101-B-262019 ( Subject to change without notice. )

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