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Customer service
If you have any questions about the product you have purchased which cannot be answered by the
seller, please contact our customer service.
Please have the following information/documentation ready:
1. Name, first name and address
2. Model number
3. Serial number
4. Date of purchase
5. Original receipt
6. Description of the problem
Customer Service: 1-855-585-9141
serviceNA@shellride.com
Our customer service team always strives to process your request in the best possible manner and as
quickly as possible.
Shell
RIDE
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