Shell RIDE SR-5S User Manual
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Shell RIDE SR-5S User Manual

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Nick
May 13, 2025

Is there a reset button close to the battery on this scooter, I have already charged the scooter but it just flashes on the screen, it doesn't display any words or numbers only white lines flash

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Summary of Contents for Shell RIDE SR-5S

  • Page 2: Table Of Contents

    Intended use Important safety instructions Technical specifications General information Assembly Display functions Battery Usage Before using your e-scooter Shell RIDE app Getting started Cruise control mode After you’re done riding Storage, maintenance and cleaning Warranty Customer service Disposal instructions Certifications...

  • Page 3: Explanation Of Symbols

    Explanation of symbols Contains important information for avoiding injuries. Contains important information for preventing damage to the product. Draws your attention to important information and notes when reading the instruction manual. Shell RIDE...

  • Page 4: Introduction

    The manufacturer reserves the right to make changes to the product including firmware for the SR-5S e-scooter and the Shell RIDE APP. The instruction manual and illustrations within it may differ depending on the model. We hope you enjoy safely using your Shell SR-5S e-scooter Delivery contents Shell SR-5S e-scooter...

  • Page 5: Quick Start Guide

    Lotus International Company is a Shell licensee and uses Shell trademarks under licence. The views expressed in this release or statement are made by Lotus International Company, and are not made on behalf of, nor do they necessarily reflect the views of, any company of the Shell Group of Companies.

  • Page 6: Intended Use

    • Do not use the e-scooter if there is visible damage or if the power cord or plug is damaged. • Modifying the e-scooter is not permitted. • Repairs may only be carried out by qualified personnel authorized by Shell or their distributors. Liability and warranty claims are excluded if repairs are carried out independently or in the event of improper connections or incorrect operation.
  • Page 7 • Children under 12 years of age. • If you under the influence of alcohol or drugs. • If you have a problem with balance or motor skills that would interfere with their ability to maintain balance. • If your weight exceeds 220 lbs. Shell RIDE...

  • Page 8: Technical Specifications

    220 lbs (100 kg) Maximum speed: 15.5 mph (25 km/h) Maximum range: 18 miles (30 km) Tires: 8.5” semi-pneumatic tires front and rear Product size: 43.3” x 16.9” x 46.1” (110 x 43 x 115 cm) Gradeability: 7 degrees Shell RIDE...

  • Page 9: General Information

    2 - Bell 3 - Brake lever (disc brake) 4 - Thumb throttle 5 - Electric brake 6 - Light 7 - Folding mechanism 8 - Charging port 9 - Kickstand 10 - Rear light 11 - Folding latch Shell RIDE...

  • Page 10: Assembly

    Connect the plug of the control cable and then place the handlebars onto the steering column. Use the Allen key to fix the handlebar in place with the 4 screws. Shell RIDE...

  • Page 11: Display Functions

    3 seconds continuously to turn off The 5 bars show the current charge level of the battery: If only the left bar of the display lights up, the e-scooter must be switched off and charged immediately. Shell RIDE...

  • Page 12: Battery Usage

    7. The battery is charged once the charging light changes from red to green. You should stop charging the battery at this point. 8. Disconnect the charger from the main plug and the e-scooter. 9. Close the protective cap of the charging port. Shell RIDE...
  • Page 13 (110 ~ 120 Vac @ 60 Hz).). • The e-scooter must not be charged if the charging cable is damaged. Please contact customer service. • A battery’s service life and performance depends on its age, care and how often it has been used. Shell RIDE...
  • Page 14 • Please note that an over-discharged battery will be irreparably destroyed and will have to be replaced for a fee. The battery should also never be completely discharged during operation. Shell RIDE...

  • Page 15: Before Using Your E-Scooter

    • Before riding the e-scooter for the first time, make sure you have plenty of space and ensure that there are no obstacles in the way. Wear a safety helmet for your own safety. Wear a safety helmet and protectors for your own safety. Shell RIDE...

  • Page 16: Shell Ride App

    Shell RIDE App You can find the APP for the e-scooter in the Google Playstore for Android, and in the Apple Appstore for IOS. The app name is “Shell RIDE”: 1. Download the APP on your mobile device. 2. Activate the Bluetooth ® function on your mobile device.

  • Page 17: Getting Started

    2. the electric front brake (thumb brake) • Before starting your journey, make sure that the front and rear lights work! • It is imperative that the lights are switched on in the dark or in poor visibility! Shell RIDE...

  • Page 18: Cruise Control Mode

    • Once activated, the cruise control will maintain speed until a brake is applied. • Be careful when approaching obstacles! After you’re done riding • Always turn the e-scooter off. • Charge the e-scooter after every ride. • Please note the storage instructions (see chapter on “Storage, maintenance and cleaning”). Shell RIDE...

  • Page 19: Storage, Maintenance And Cleaning

    • Never clean the e-scooter with a strong stream of water or high-pressure cleaner. • Make sure that the e-scooter is switched off and the charging socket cover is closed before cleaning, otherwise you may be exposed to the risk of electric shock or damage the e-scooter. Shell RIDE...
  • Page 20 • Don’t forget to turn the e-scooter off after each ride and to charge the battery. The cells will be irreparably damaged if the battery is over-discharged. Damage resulting from incorrect use is not covered by the warranty. Removing or opening the battery is not permitted. Shell RIDE...
  • Page 21 • Turn the locking ring until the marking is pointing towards the open lock symbol. • Pull the closure up. 2. Collapse the e-scooter. Locking clip • Carefully fold the steering column backwards and fix the clip of the handlebar to the folding latch of the rear mudguard. Shell RIDE...
  • Page 22 • Carefully pull the locking clip down and unhook it from the folding latch on the rear mudguard. • Raise the steering column until the folding mechanism engages. 2. Lock the folding mechanism • Turn the locking ring until the marking is pointing towards the bolted lock symbol. Shell RIDE...
  • Page 23 • They are correctly set if the brake shoes are a max. 1 mm distance from the brake disc. • The disc brake may squeak when in use until it is broken in. This is normal and does not affect the brake’s function or performance. Shell RIDE...

  • Page 24: Warranty

    90 DAYS WARRANTY COVERAGE: Components subject to normal wear including rubber deck mat, ergonomic handlebar grips, front tire, rear tire, front fender, rear fender, front fork covers, charge port cover, reflective stickers, labels, decals, painted logos, kickstand and fasteners. Shell RIDE...
  • Page 25 It is strongly recommended to use the original packaging to ensure safe transport. If you do not have original packaging, please contact Shell Ride customer service and proper packaging materials will be sent to you. Shell Group and its distributors accept no liability for damage caused by improper packaging, and the warranty will become void.
  • Page 26 Damage caused by the use of the Product with, or any modification to the Product using, any third party product, component or accessory that is not sold by the Shell authorized distributor and does not arise from product-design, technology, manufacturing or quality.
  • Page 27 • in the event of repairs, repair attempts and modifications of any kind or in the event of the use of third-party spare parts and accessories, etc., which have been carried out by anyone other than Shell Group or companies authorized by Shell Group.

  • Page 28: Customer Service

    3. Serial number 4. Date of purchase 5. Original receipt 6. Description of the problem Customer Service: 1-855-585-9141 serviceNA@shellride.com Our customer service team always strives to process your request in the best possible manner and as quickly as possible. Shell RIDE...

  • Page 29: Disposal Instructions

    L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. CAN ICES-3 (B)/NMB-3(B) Shell RIDE...

  • Page 30: Trademark

    Lotus International Company is a Shell licensee and uses Shell trademarks under licence. The views expressed in this release or statement are made by Lotus International Company, and are not made on behalf of, nor do they necessarily reflect the views of, any company of the Shell Group of Companies. Shell...

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