Shell RIDE SR-5S User Manual page 27

Limited Warranty Service Process
LOTUS'S TOTAL AND AGGREGATE LIABILITY FOR ALL CLAIMS, JOINT AND SEVERALLY, ARISING
HEREUNDER AND ANY AND ALL APPLICABLE WARRANTIES AT LAW ARE LIMITED TO THE REPAIR
OR REPLACEMENT OF ANY DEFECTIVE PRODUCT, AS DETERMINED IN LOTUS'S DISCRETION,
AND ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED, UNLESS SUCH
LIMITATIONS AND EXCLUSIONS ARE:
• in the event of use other than the intended use (misuse)
• in the event of improper operation, care and/or maintenance or storage (e.g., damage caused by moisture or
excessive temperatures, neglected products, etc.)
• in the event of repairs, repair attempts and modifications of any kind or in the event of the use of third-party
spare parts and accessories, etc., which have been carried out by anyone other than Shell Group or companies
authorized by Shell Group.
• in the event of improper transport packaging and/or improper transport
• in the event of improper mechanical influences on the product or parts of the product
• in the case of any events which are not due to the processing and manufacture of the product (e.g., a fall,
impact, damage due to external influences, fire, earthquake, flood damage, lightning, etc.)
• unless original proof of purchase is presented
• when used for private purposes, especially for commercial use
If Shell Group or their distribution partners incurs costs for sending back/returning a product, and neither a war-
ranty case nor a right to return exists, these must be borne by the purchaser.
Shell
RIDE
27