Operating The Balboa Wi-Fi App - Cal Spas PATIO Owner's Manual

34

Operating the Balboa Wi-Fi App

The Cal Spas Hot Tub Wi-Fi app can provide you with instant access and control of your spa wherever you connect within
the spa's Wi-Fi range. This optional feature is available for use with any smart device (Android
must have the Wi-Fi module installed in your spa in order to use the app. It is only available for spas with the BP501 or
BP2000 control box.
Spa owners who do not have this feature installed on their spa at the factory can order it as an after-market item.
Installing the app
Go to the Apple app store or Google Play and search for the free spa app using the key words "Balboa
Water Group." Select the app. The icon for the app will appear on your device as shown at left.
Make sure you enable Wi-Fi on your phone before you run the app.
On the Wi-Fi connections screen on your device, a network will appear called "BWGSpa_xxxxxx_". (The x's
represent the Wi-Fi module's local address and is unique for every spa.) Once you are connected to the
network, start the Cal Spas app and follow the prompts on the screen. (Your start screen maybe different.)
1.
2.
3.
4.
Troubleshooting connection problems
You should have few problems connecting with the Wi-Fi app. However, if you are unable to connect quickly and easily to
the spa's Wi-Fi source, try doing the following.
• Enable Wi-Fi on your device. This is the most likely reason you may not be able to connect to the app. Check your
devices Wi-Fi settings and try connecting again.
• Power cycle the spa. Shut off power to the spa for 30 second and turn it back on. Wait until the spa has gone through
its complete set-up routine before you try to connect with the Wi-Fi app.
• Wait until the spa has completely primed. When you turn on the spa, it will go through a priming routine, which is
followed by temperature polling, where no temperature is shown on the control panel. As soon as a temperature
appears, you can connect with the Wi-Fi app.
• If you use your home network router, it MUST be close enough to the spa in order for the spa's Wi-Fi signal to reach
the router. If you have connectivity problems, you may need to relocate your router closer to your spa or consider
adding a wireless signal booster to your router.
www.calspas.com
Tap the app button on the main screen of your device.
Connect to the spa's Wi-Fi signal.
When connected, you will be taken to the main app screen.
You are now directly
connected to your hot
tub and can control all
the hot tub functions
via the app.
or iOS systems only). You
™ ™
2020 Portable Spas - LAF
LTR20201163, Rev. E