TROUBLESHOOTING
Problem
There is no spark when lighting
the gas.
There is no spark when lighting
the gas.
The flame is blown out immedi-
ately after ignition.
The gas ring burns unevenly.
The appliance does not oper-
ate.
The electrical cooking zone
does not heat up.
The effectiveness of the hob is
not satisfactory.
If there is a fault, first try to find a solution to
the problem yourself. If you cannot find a
solution to the problem yourself, speak your
dealer or the local Service Force Centre.
If you operated the appliance incorrect-
ly, or the installation was not carried
out by a registered engineer, the visit
from the customer service technician or
Possible cause
• There is no electrical supply.
• The burner cap and crown
are placed unevenly.
• The thermocouple is not
heated sufficiently.
• The burner crown is blocked
with food residue.
• There is no electrical supply.
• There is no electrical supply.
• The wrong knob is used to
operate the cooking zone.
• The hob is not clean.
• The cookware is not correct.
• Make sure that the appliance
is connected and the electri-
cal supply is switched on.
• Do a check of the fuse. If the
fuse is released more than
one time, refer to a qualified
electrician.
• Make sure that the burner
cap and crown are in the
correct positions.
• After lightning the flame,
keep the knob pushed for
approximately 5 seconds.
• Make sure that the injector is
not blocked and the burner
crown is clear of food parti-
cles.
• Make sure that the appliance
is connected and the electri-
cal supply is switched on.
• Do a check of the fuse. If the
fuse is released more than
one time, refer to a qualified
electrician.
• Make sure that the appliance
is connected and the electri-
cal supply is switched on.
• Make sure that you turn the
correct control knob.
• Do a check of the fuse. If the
fuse is released more than
one time, refer to a qualified
electrician.
• Make sure that the hob is
clean and dry.
• Make sure that the cookware
is the correct size for the
cooking zone.
• Make sure that the cookware
has a flat bottom.
• Make sure that the heat set-
ting is correct for this type of
cooking.
dealer may not take place free of
charge, even during the warranty peri-
od.
electrolux 9
Remedy