Troubleshooting Information - NETGEAR EN308TC Installation Manual

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Troubleshooting Information

Troubleshooting Information
Symptom
Cause
Amber Col LED
There is data collision
blinks.
on the network.
Amber Col LED
There is data collision
blinks excessively.
on
the network because
the network is
extremely busy
or defective devices
are connected on the
network that cannot
detect network traffic
or collision.
Wrong or miswired
cables are used.
Link/Rx LED on
The port is not
front panel or Link/
detecting a
Rx green LED on
successful link.
rear panel is off
when a cable is
attached.
Link/Rx LED on
The port is not
front panel or Link/
detecting data
Rx green LED on
transmission.
rear panel is not
blinking when there
is data
transmission.
Green Rx LED on
The port is not
the BNC port is not
detecting a
on when the port is
successful link.
connected.
Green Rx LED on
The port is not
the BNC port is not
detecting data
blinking when there
transmission.
is data
transmission.
Model EN308
Solution
Data collision is normal on Ethernet networks. No
action is required.
Make sure connected devices are operating in half-
duplex mode. The hub is not compatible with devices
that operate in full-duplex mode.
If you suspect that there might be a defective device
on the network, disconnect devices one at a time to
isolate the defective unit on the network.
If the network is extremely busy, you may have to
segment the network with an Ethernet switch such as
a NETGEAR Ethernet switch or to upgrade your
network to Fast Ethernet operation.
Make sure the correct UTP cables are used. See the
tables in the installation section of this guide for cable
use and Normal/Uplink push button information. Note
that home telephone cables can cause a collision
condition and cannot be used in place of UTP cables.
Check for a bad cable, cable pairs that are not
correctly wired, or loose connectors. Make sure that
there is power to both the hub and the Ethernet
transceiver on the connected device.
Check for a bad cable, cable pairs that are not
correctly wired, or loose connectors. Make sure that
there is power to both the hub and the Ethernet
transceiver on the connected device.
Make sure that each segment is terminated with a
BNC 50
terminator at both ends. Check for a bad
cable.
Check for a bad cable or loose connectors. Make
sure that there is power to both the hub and the
connected device.
TC
Ethernet Hub Installation Guide

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