Problem
A zone switches itself
off automatically.
A zone or the whole hob
switches off automatic-
ally.
An area is not working
in the usual way on the
power level selected.
The power level is re-
duced automatically or
cannot be increased.
An operating noise can
be heard after the appli-
ance has been switched
off.
The touch display is not
reacting.
The symbols react
when an adjacent area
is touched.
Cause and remedy
It has been operated for too long.
Switch a power level back on again (see "Safety
switch off" in the "Safety features" chapter).
The overheating protection mechanism has been ac-
tivated.
See "Overheating protection" in the "Safety fea-
tures" chapter.
The overheating protection mechanism has been ac-
tivated.
If the base of the cookware overheats, the power
level is automatically reduced. The display does
not alter. The power level resumes a normal level
once the cookware has cooled down.
2 items of cookware are being used on one cooking
area at the same time (see "Induction – Power man-
agement").
The cooling fan runs until the hob has cooled down
and then switches off automatically.
Your fingertips are covered.
Touch the display with bare fingers only.
Wipe protection has been activated.
Deactivate wipe protection (see "Additional func-
tions – Wipe protection ").
You touched the display whilst holding an item of
cookware.
Only touch the display when both of your hands
are free.
The touch display is dirty.
Remove any soiling.
Water or liquid has accumulated on the touch dis-
play.
Dry the touch display.
Problem solving guide
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