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en Troubleshooting
Fault
Cooking compartment not heat-
ing, display showing
Control ring has fallen out of
mount on control panel.
Control ring difficult to turn.
Appliance prompting you to wipe
down cooking compartment and
fill water tank.
After an operating mode is
switched on, a message on the
display indicates that the temper-
ature is too high.
Appliance prompting you to de-
scale it without counter appear-
ing beforehand.
Buttons are flashing.
Liquid in evaporator dish com-
pletely evaporated even though
water tank full.
Water tank emptying for no
reason and evaporator dish over-
flowing.
Appliance prompting you to fill
water tank even though water
tank full.
Appliance prompting you to fill
water tank even though water
tank not yet empty/appliance not
prompting you to fill water tank
even though water tank empty.
A message that reads "Fill water
tank?" appears on the display
when the appliance is in opera-
tion.
22
Cause and troubleshooting
Demo mode is activated.
symbol
1.
Disconnect the appliance from the power supply by switching off the circuit
breaker in the fuse box.
Go to the basic settings and deactivate Demo mode within the next
2.
3 minutes.
Control ring has been disengaged.
The control ring is detachable.
Place the control ring back into its mount on the control panel.
1.
Push the control ring into the mount until it clicks into place and can be
2.
turned.
There is dirt under the control ring.
Do not use harsh or abrasive cleaning products. Do not soak the control ring or
its mount. Do not wash them in the dishwasher.
To disengage the control ring, lift it out of the mount.
1.
Alternatively, you can press on the edge of the control ring so that the control
ring tilts and you can take hold of it.
Clean the control ring and its mount on the appliance using soapy water and
2.
a dish cloth.
Dry the control ring and its mount.
3.
4.
To ensure that the mount remains stable, do not remove the control ring too
often.
The power supply has been disconnected or the appliance has been switched
off during the descaling process.
When you switch the appliance back on, rinse it twice.
▶
Appliance has not cooled down sufficiently.
Allow the appliance to cool down.
1.
Select an operating mode once again.
2.
Water hardness range too low
Descale the appliance.
1.
Check and adjust the set water hardness range.
2.
Normal occurrence caused by condensation behind the control panel.
No action required.
Water tank not inserted correctly.
Slide the water tank in until it clicks into place.
▶
Supply line to water tank blocked.
Descale the appliance.
1.
Check and adjust the set water hardness range.
2.
Water tank not closed properly.
Close water tank lid and press down until it clicks into place.
▶
Tank lid seal dirty.
Clean the seal.
▶
Tank lid seal defective.
Buy a new water tank from our after-sales service.
▶
Water tank not inserted correctly.
Slide the water tank in until it clicks into place.
▶
Detection system not working.
Call the after-sales service.
▶
Water tank dirty and moving water level indicators jammed.
Shake and clean the water tank.
1.
If the jammed parts cannot be freed, order a new water tank from our after-
2.
sales service.
Water tank half full.
No action required.
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