Question & Answer - GAOMON S56K User Manual

Question 1: How can I get the update software?
Answer: You can download the new driver from our website.
(1) Uninstall your old driver: Click [Start] ► [All Programs] ► [TABLET] ► [Uninstall].
(2) Download the latest version of driver in the download section and save it into your hard disk.
(3) Unzip the file in a folder on your hard disk (with Windows built-in unzip utility or a program like Winzip for instance).
(4) Double-click the Setup.exe in the folder where you unzipped the file.
Question 2: The tablet cannot work. How can I do?
Answer: Please follow steps as showing below:
(1) Please pull off the tablet's USB plug from the computer.
(2) Remove the Tablet driver from the system.
(3) Re-connect theTablet's USB to the computer.
(3.1) Test your wireless digital pen on tablet working area, if it can work as a mouse, which means the hardware
is OK. If it doesn't work, please change the battery with a new one.
(3.2) After changing a new battery for the pen, if it still not working, it means that the hardware is faulty.
(4) You can download the latest version of driver directly from our website: www.gaomon.net.
(5) After installing the new version of driver, the system will require you to restart your computer.
(6) After restarting your computer, on bottom right of the screen, you can find the tablet icon (
(6.1) If you can't find the tablet icon (
be due to incompatibility.
(6.2) Check from [My Computer] ► [Properties] ► [Hardware] ► [Device Manager], if there is an exclamation mark
occurs, it means the installed driver of tablet is incompatible with the windows system. If you have this problem,
please contact us for more service.
(7) By clicking the tablet icon (
whether the pen pressure function works or not. If you do not have the pen pressure, it means the pen might be faulty.
(Please see Chapters 2, Section 6. — Pen Tablet Configuration for more information).
IV. Question & Answer
) on the bottom right of the screen, it means the driver fail in startup, which might
) on the bottom right of the screen, you can test the pressure sensitivity to see
10
) within there.
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