Troubleshooting
If the air conditioner operates abnormally, refer to the following chart to save time and unnecessary expenses.
Problem
The air conditioner does
not work at all.
I cannot change the
temperature.
Cool air does not come out
of the air conditioner.
I cannot change the air flow
direction.
• Check the power status, then operate the air conditioner again.
• Switch on the circuit breaker, plug in the power cord, then operate the air
conditioner again.
• Make sure that the isolator is turned on.
• Check whether the Timed off function is running. Operate the air
conditioner again by pressing the Power button.
• Check whether the Fan or Fast mode is running. In these modes, the air
conditioner controls the set temperature automatically, and you cannot
change the set temperature.
• Check whether the set temperature is higher in the Cool mode than
the current temperature. Press the Temperature button on the remote
control to change the set temperature.
• Check whether the air filter is blocked with dirt. If the air filter is
blocked, the cooling performance may decrease. Remove dirt regularly.
• Check whether the outdoor unit is covered or installed near obstacles.
Remove the coverings and obstacles..
• Check whether doors or windows are open. This may cause poor
cooling performance. Close the doors and windows.
• Check whether the air conditioner is turned on immediately after the
cooling operation stops. In this case, only the fan runs to protect the
outdoor unit compressor.
• Check whether the pipe length is too long. When the pipe length
exceeds the maximum pipe length, the cooling performance may
decrease.
• Check whether the good'sleep function is running. While this function is
running, you cannot control the air flow direction.
Solution
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