If the indicator light does not work as described, disconnect the charger from the wireless charger and reconnect it.
Your Samsung Wireless Charger Duo may not be working properly due to several reasons:
To address these issues:
The indicator light alerts you to the wireless charger's status:
The Samsung Wireless Charger Duo is compatible with mobile devices, Galaxy Buds, and Galaxy Watch.
To properly use the Samsung Wireless Charger Duo:
Your device may charge slowly due to several reasons:
To address these issues:
Yes, the Samsung Wireless Charger Duo supports fast wireless charging for mobile devices that support this feature.
The Samsung Wireless Charger Duo can charge two devices simultaneously. One device can be placed on the mobile device and Galaxy Buds charging coil, and another on the watch charging coil (for the EP-P4300 model).
Wireless charging may be prevented or impaired by cases that:
To ensure optimal charging, place the center of your mobile device or Galaxy Buds on the charging coil center and the Galaxy Watch on its dedicated watch charging coil. Incorrect placement may decrease charging speed or prevent proper charging.
No, the Samsung Wireless Charger Duo is designed to charge one mobile device or Galaxy Buds on one coil and, for the EP-P4300 model, a Galaxy Watch on the other coil. It cannot charge two phones simultaneously.
Yes, the product box includes a USB power adaptor and a USB cable.
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