Troubleshooting - Oakcastle DVD100 User Manual

Symptoms
No power/function
No video
No audio
Distorted video or rolling picture
Unable to play
Remote Control does not work
SUPPORT
If you require further assistance with your new DVD player, please contact our
support team on the Oakcastle website:

TROUBLESHOOTING

Solutions
Check that the power is switched on at the wall.
Check that the power adaptor is properly connected
to power outlet.
Make sure that the video cables are connected
correctly.
Check that the input setting on the TV is correct.
Press the VIDEO button repeatedly until correct
picture appears on TV.
Re-install the connection cables.
Reset the settings of the DVD player.
Make sure that the audio cables are connected
correctly.
Make sure that the coaxial connected stereo is
powered on.
Re-install the connection cables.
Reset the settings of the DVD player.
Clean DVD disc of dust/dirt
The playback is on rewind/fast forward mode.
Press the P/N button repeatedly to set the color en-
coding to the correct system to match the connected
TV.
Place a DVD disc in the disc tray.
Place the disc in with the label side up.
Clean DVD disc of dust/dirt.
Close the setup of the DVD player.
Check that the disc or file is compatible with the unit.
Aim the Remote Control towards the sensor on the
front panel of the DVD player.
Use the Remote Control closer to the DVD player.
Check the battery level of the batteries and replace if
necessary.
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