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Both the warranty on the surge protector itself and the connected equipment expanded limited repair or
replacement agreement, requires that the purchaser register the surge protector with Helios® as set forth
below.
Limited Product Warranty:
This is a limited warranty, subject to the conditions, limitations and exclusions identified herein. Helios® warrants
to the original purchaser of this Helios® surge suppressor for a period of three years from the date of purchase,
that the surge suppressor shall be free of defects in design, material and workmanship, and Helios® will repair or
replace, at its option, any defective unit.
Caution: Helios® surge suppressors have LED indicators that show their surge protection status. An illuminated
LED indicates that the unit is providing surge protection. Due to the frequency and severity of electrical storms in
some areas of the country, the consumer should visually check the indicators periodically to make sure that
cumulative surges have not overwhelmed the unit's protection capabilities.
Conditions and Limitations:
1. Proof of purchase is required (i.e. the sales receipt of other proof of payment)
2. Damage caused by accidents, abuse, misuse or modification of the surge suppressor will render this warranty null
and void.
3. Transient Voltage Surge Suppression devices using MOV (Metal Oxide Varistor) technology are designed to
sacrifice themselves in order to protect the connected equipment. The proper functioning of this surge suppressor
during a catastrophic surge event like lightning may result in the depletion of the units protection capabilities. This
is not a defect in design, material or workmanship. Therefore, if the unit is known to have been active during
lightning strikes over a period of time, the unit may no longer perform to its full capacity. It is designed for
infrequent surges. If there are multiple storms or catastrophic events such as a hurricane, tornado, etc., and the
consumer has warning of the impending event, all electrical equipment and connections that generate any flow of
electricity should be disconnected for the safety of the home, the consumer and the products.
Expanded Limited Replacement/Repair Agreement for Connected Equipment:
In addition to the warranty extending to the surge protection unit itself, Helios®/Metra Electronics Corporation
will, in accordance with the terms set forth above, agree to repair or replace the electronic equipment properly
connected to the unit in accordance with the instructions for use accompanying the unit. This means for example,
that a protection unit has a limited number of devices that can be attached and if other electrical device
connectors are used to expand the number of devices attached to the surge protector, this is a misuse of the
product and no warranty or expanded connected equipment warranty will apply.
Helios® warrants to the original purchaser of this surge suppressor that it will at its option, pay the fair market
value of, repair, or replace, any home entertainment equipment which is damaged by a transient surge while
properly connected through the Helios® surge suppressor to a properly wired and grounded AC power line. The
Helios® surge suppressor must have been designed for the particular application.
This warranty is limited to the extent that the maximum replacement value for all connected appliances and
devices shall not exceed an aggregate sum of $25,000.00.
This warranty is limited to the period of three years from the date of purchase in the same manner as the
underlying warranty is limited.
Conditions and Limitations on Expanded Connected Equipment Coverage:
1. Proof of purchase for the Helios® surge suppressor and the connected equipment is required (i.e. sales
receipts of other proof of purchase of televisions, amplifiers, etc., must be maintained and provided at the time a
claim is made).
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