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8. Reset/Troubleshooting
8.1 Factory Reset
You can clear the paired devise history and restore all
setting to their defaults.
To factory reset the earbuds, open the charge case with
the ear buds placed inside. Press and hold the button
on the inside of the charge case for 5 seconds and
release. The indicator on the charge case will turn red to
indicate the reset.
Troubleshooting-
In the case of earbuds are not functioning
properly, please perform a factory reset to resolve
the issue.
8.2 Hardware Reset
To hardware reset the earbuds, open the charge case
with the earbuds placed inside. Press and hold the
button inside the case for 15 seconds until LED
indicator goes off and illuminates in green to indicate
completion of hardware reset process.
Troubleshooting-
For a serious system crash (Solid LED Red Light),
please perform a Hardware Reset to resume the
earbuds.
9 . Caring For Your Earphones
Your earphones can be cleaned by a damp cloth and
gently dabbing until clean. Do not use cleaning
detergents, rubbing alcohol, or chemical cleaners/polish,
doing so may damage your earphones.
10. Service / Support
If you need help troubleshooting a specific problem, or
simply have a question you would like answered, please
initially consult the Headphone support section of the
Bowers & Wilkins website:
www.bowerswilkins.com.
11. Specifications
Technical Features
True Wireless + techonlogy
Bluetooth 5.0 with AptX technology
ANC
Wireless and USB-C charging
Fast charging support
Bluetooth Codec
AptX
AAC
SBC
Bluetooth Profiles
A2DP v1.3.1
AVRCP v1.6.1
HFP v1.7.1
HSP v1.2
BLE GATT (Generic Attribute
Profile)
Frequency Band
Tx mode: 2402MHz to 2480MHZ, ISM Band, Rx mode: 2402MHz
to 2480MHz, ISM Band
RF output power
<10.0 dBm
Bluetooth Codec
AptX
AAC
SBC
Drive Units
9.2mm Dynamic Drive
Frequency Range
10Hz to 20kHz
Input Impedance
-
Distortion (THD)
<0.3% (1kHz/10mW)
Battery Life
Up to 4 hours Bluetooth
Charging
15 minute charge = 2 hrs Bluetooth
Inputs
Bluetooth
Boxed Accessories
20cm USB-C to USB-C cable
Weight
8g for earbuds, 47g for charge case
7
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