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Sanicom 2 Troubleshooting Guide The following is a brief troubleshooting guide listing symptoms, probable causes along with the possible remedies. It is important to note that: • Sanicom 2 twin motor lifting stations are susceptible to blockages of impellors and discharge lines.
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Sanicom 2 Troubleshooting Guide Symptom The motor does not activate – No noise Given that Sanicom 2 has two motors, we need to clarify that one or both motors are still working. This can be done by pressing the motor override buttons for each motor on the main control panel. Possible Reasons Remedies Electrical supply is turned off or faulty...
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Sanicom 2 Troubleshooting Guide Symptom The motor hums, but does not run/activate Given that Sanicom 2 has two motors, we need to clarify that one or both motors are still working. This can be done by pressing the motor override buttons for each motor on the main control panel. Possible Reasons Remedies The motor is blocked by a foreign...
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Sanicom 2 Troubleshooting Guide Symptom The motor runs continuously Possible Reasons Remedies The discharge pipe is blocked Clear the discharge line Hydraulic problem (discharge pipe clogged, pump body Check the discharge line, pump body and impeller or impeller loose) The length or height of the installation is over the Check installation specification, or too many bends/elbows The integral non-return-valve (NRV) is...
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Sanicom 2 Troubleshooting Guide Symptom The motor activates intermittently Possible Reasons Remedies The connected fixtures are Check and, if needed, repair the fixtures running/leaking connected to the pump The integral non-return-valve (NRV) is Check & clean/replace integral NRV blocked/faulty/damaged Defective control board Consult Saniflo technical department...
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Sanicom 2 Troubleshooting Guide Symptom Bad or very slow evacuation Possible Reasons Remedies Vent hole clogged. AAV installed on vent connection. Clean the vent. Remove the AAV, replace with 2-way carbon block filter or vent to atmosphere. Impeller or pump cover plate is faulty or discharge line Check impeller/pump cover plate/Discharge line pinched Blocked relief/prime hole...
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Sanicom 2 Troubleshooting Guide Symptoms Possible Reasons Remedies Backflow of water to Outlet of fixture/appliance too close to Raise fixture/appliance or lower pump fixture/appliance IE activation level of pump (150mm from Combi-ovens base of pump) Accumulation of grease/fats inside pump Clean/service the pump (Good practice is Bad smell to have dishwasher connected to the...
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ABOUT SANIFLO For over 60 years, SFA Group along with Saniflo Australasia, have been helping home and business owners easily install bathroom fixtures, laundry rooms and kitchens anywhere and without major work. Our products are manufactured in France, and comply with the strictest requirements and consistently exceed customer expectations.
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ANY MORE QUESTIONS? Call Saniflo Head Office Australia - 1300 554 779 NZ – 0800 107 264...
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Questions and answers
The Sanicom will only work when i manually run the pumps it does not kick in unless we press the pumps on the control panel