Pogo Turf Pro System Manual page 74

Sampling
Error Message: 'POGO: Receive Failed. Please Check the Connection.'
If you receive the error to the right while attempting to sample, this can be caused by a
couple of things:
1. There can be WiFi interference likely caused by more than one Apple or Android
device connecting to the POGO at the same time. This happens often when more
than one user on a property use the POGO. If another user is using the POGO and
the previous user comes into proximity with the POGO at that time, the second
device may automatically connect to the POGO thinking it is an available WiFi
source. In most cases, simply sampling again will remedy the problem
2. A more technical cause can be due to the POGO being jarred to the point where a
connection inside comes loose. If you attempt to resample and the problem
persists, perform the following:
1. Check that the POGO did not disconnect from your WiFi settings on your
device (note that in this image, the GPS button is indicating the mobile GPS
and not the POGO's. This is a sign that the POGO is in fact disconnected from
the app suddenly. You can check to be sure by tapping and holding the GPS
button and seeing if the POGO GPS is available in the call out icon that displays
2. Sync your data to the POGO Turf Pro cloud, uninstall the app and re-install the
app as described earlier
3. If the problem still persists, contact POGO Technical Support
?