Pogo Turf Pro System Manual page 71

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The App Functions Strangely or Not to Specs According to this
Manual, or Closes Unexpectedly During Use (4 Likely Causes)
Likely Cause 2:
Most mobile and tablet devices look for an internet access by default when
activating their WiFi radios. Since the POGO is not an internet WiFi source, it is
possible that the app will unexpectedly disconnect if you come into range with
another WiFi source or cellular data connection to the internet. This can be avoided
with a simple setting adjustment in your WiFi settings. This statement may look
different on various devices but the command is similar so check with your device's
instruction manual to know where this setting is and how to change it
The message will read something like: "Smart network switch. Automatically switch
between Wi-Fi and mobile networks, and also between 2.4 GHz and 5 GHz bands to
maintain a stable internet connection." Make sure this setting is OFF and NOT
CHECKED
We have encountered this issue more with Android devices than Apple devices, but
with operating system changes occurring all the time, double check this setting if
you have this issue of disconnection
For VPN-capable devices (such as iPhone 6s): Be sure you are NOT connected to VPN when attempting to use the POGO