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Chapter 8
TROUBLESHOOTING
Problem
Camera does
not activate
(no flashing
lights on
power up).
Camera lights
flashing, no
connection
to RECON
• Studio
application.
Possible Cause
Cables are
not properly
connected.
Restart Studio
application
Ethernet cable
not connected to
tablet.
Ensure enough
time has elapsed
for camera
firmware to start-up
Studio application
needs to be
restarted.
Camera requires
power-cycling
PAGE 29 of 35
Solution
Unplug all cables, and plug
back in, ensuring cables are
properly connected
Return to manufacturer
for repair. Do not activate
Camera, do not attempt to
repair. (see "Jireh Industries
Ltd." on page 1).
Within the Studio
application, enter the
settings and choose the
system tab. Press Restart
Now.
Ensure Ethernet cable is
properly connected to
tablet.
Wait 45 seconds to
ensure camera startup has
completed processing.
Close and re-open the
Studio application on the
tablet.
Camera requires power-
cycling. Turn camera off and
on and wait 45 seconds.
DW0014 Rev 00.1
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