Vesta Smart Home Security Alarm System Installation Manual page 16

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3
Initial App and Vesta Cloud Portal Registration
G
Registration MAC Address
Registration of the MAC Address of the Main Controller
•
MAC/IMEI: Enter the Control Panel's MAC address,
the MAC address can be found on the label on the
Control Panel.
•
Dealer Name: This function allows server to identify
which dealer does the user account belong to. For
testing purpose, please enter "climax" as default.
•
Language: Select the display language. Click
"Submit" to proceed after entering all info.
•
Step 5. After clicking "Submit", the server will con-
nect to the Control Panel and complete the registra-
tion process. If you see an error message, it may
indicate one of the following situations.
XMPP Connection Error: The Control Panel is not connected to the server. The Control Panel could be either pow-
ered down, or has internet connection problem. Please check its DC power and network status.
•
In case of the control panel being mistaken as malware or virus, please check your firewall setting, make sure
port TCP 5222 is open for XMPP connection and on your firewall exception list.
•
Check your router MAC address filter setting and make sure the MAC address of your control panel is authorized
in your router.
•
If you are using the dial-up internet connection, please make sure your router supports ADSL PPPOE function.
•
Registration Time Expired: The Control Panel did not complete registration within 15 minutes after connecting to
the server for over 15 minutes
• If registration is successful, the webpage will display success message, click OK to confirm
and return to server homepage.
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