Chapter 9: Troubleshooting - Kernau KFWD 8656144 User Manual

Repair of your machine should be carried out by an authorised service company. If your machine requires
repair or if you cannot solve an issue with the information provided below, then you should:
• Unplug your machine from the mains power supply.
• Turn off the water supply.
• Contact the nearest authorised service company.
FAULT
Your machine
Start/Pause button is not pressed.
will not start.
The programme dial is in the Stop (off)
The door of your machine is not closed
Transit bolts have not been removed.
Your machine only has a small amount of
Your machine
Your machine is overloaded with laundry
vibrates.
or the laundry is not distributed evenly.
Your machine is located on a hard surface.
Excessive Drain hose is clogged or twisted.
foam is formed
in the detergent
drawer.
Excessive
Too much detergent has been used
foam is formed
in the detergent
drawer.

CHAPTER 9: TROUBLESHOOTING

POSSIBLE CAUSE
It is not plugged in.
The fuse is faulty.
Mains supply is cut off.
position.
properly.
The feet have not been adjusted.
laundry inside.
Pump filter clogged.
Wrong detergent used.
TROUBLESHOOTING
Insert the plug into the socket.
Replace the fuse.
Check the mains supply.
Press the Start/Pause button.
Turn the program dial to the desired
position.
Close the door of your machine.
Adjust the feet.
Remove the transit bolts from your machine
This will not prevent the operation of your
machine.
Do not overload your machine. Make sure
the laundry is spread out.
Avoid installing your machine on a hard
surface. When installing your machine,
leave a 2 cm gap between walls or hard
surfaces.
Check the drain hose.
Clean the pump filter.
Press the Start/Pause button. To stop the
foam, dilute one tablespoon of softener into
1/2 litre of water and pour into the detergent
drawer. Press the Start/Pause button after
5-10 mins
Use detergents produced only for automatic
washing machines in your machine.
EN
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