Emergency Call Limitations - Ford Fusion Hybrid 2020 Supplement Manual

SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
The 911 Assist feature must be set on
before the incident.
You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
The vehicle's battery or the SYNC
system has no power.
The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
Police Responder Hybrid Sedan / Special Service Plug-In Hybrid Sedan (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV)/Police, Canada/United States of
America, enUSA, Edition date: 201905, First-Printing
911 Assist
11