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Ford 2015 FUSION HYBRID Owner's Manual

Ford 2015 FUSION HYBRID Owner's Manual

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2015 FUSION HYBRID | FUSION ENERGI Owner's Manual

fordowner.com

ford.ca

November 2014

Second Printing

Owner's Manual

Fusion Hybrid | Energi

Litho in U.S.A.

FE5J 19A321 DB

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Page 1 2015 FUSION HYBRID | FUSION ENERGI Owner’s Manual fordowner.com ford.ca November 2014 Second Printing Owner’s Manual Fusion Hybrid | Energi Litho in U.S.A. FE5J 19A321 DB...
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved. Part Number: 20141021231624...
Page 4: Table Of Contents
Crash Sensors and Airbag Indicator..44 Symbols Glossary..........7 Airbag Disposal..........45 Data Recording..........9 California Proposition 65......11 Keys and Remote Controls Perchlorate............11 General Information on Radio Ford Credit............11 Frequencies..........46 Replacement Parts Remote Control..........46 Recommendation........11 Replacing a Lost Key or Remote Special Notices..........12 Control............52 Mobile Communications Equipment.............12...
Page 5 Table of Contents Automatic Climate Control - Vehicles Wipers and Washers With: Premium AM/FM/CD....122 Windshield Wipers.........73 Automatic Climate Control - Vehicles Autowipers............73 With: Sony Audio System......124 Windshield Washers........74 Hints on Controlling the Interior Climate............126 Lighting Heated Windows and Mirrors....127 General Information........76 Cabin Air Filter..........127 Lighting Control..........76 Remote Start..........127...
Page 6 Table of Contents Unique Driving Character- Cruise Control istics Principle of Operation.........197 Hybrid Electric Vehicle.........151 Using Cruise Control........197 Using Adaptive Cruise Control....198 Fuel and Refueling Driving Aids Safety Precautions........158 Fuel Quality............159 Driver Alert.............204 Running Out of Fuel........160 Lane Keeping System........205 Refueling............163 Blind Spot Information System.....209 Fuel Consumption........167...
Page 7 Table of Contents The Better Business Bureau (BBB) Auto Vehicle Care Line Program (U.S. Only).....240 General Information........274 Utilizing the Mediation/Arbitration Cleaning Products........274 Program (Canada Only).......240 Cleaning the Exterior........274 Getting Assistance Outside the U.S. and Waxing..............275 Canada............241 Cleaning the Engine........275 Ordering Additional Owner's Literature............242 Cleaning the Windows and Wiper Blades............276...
Page 8 Table of Contents Digital Radio...........327 Special Operating Conditions Scheduled Maintenance..........482 Satellite Radio..........330 Scheduled Maintenance Record...485 Audio Input Jack...........332 USB Port............333 Media Hub............333 SYNC General Information........334 Using Voice Recognition......336 Using SYNC With Your Phone....338 SYNC Applications and Services..349 Using SYNC With Your Media Player............356 SYNC Troubleshooting......364...
Page 9 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 10: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 11 Introduction Brake system Fasten safety belt Cabin air filter Front airbag Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control E71340 Heated windshield...
Page 12: Data Recording
Introduction Panic alarm systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them Parking aid vehicle diagnostic information received through a direct connection to your vehicle E139213 when diagnosing or servicing your vehicle.
Page 13 If you do not want Ford Motor Company and Ford of Ford or its vendors to receive this Canada do not access event data information, do not activate the recorder information without obtaining service.
Page 14: California Proposition 65
Ford replacement collision parts meet our (U.S. Only) stringent requirements for fit, finish, structural integrity, corrosion protection Ford Credit offers a full range of financing and dent resistance. During vehicle and lease plans to help you acquire your development we validate these parts vehicle.
Page 15: Special Notices
We do not recommend or endorse the use caused to your vehicle as a result of the of any non-Ford-approved aftermarket failure of non-Ford parts may not be OBD plug-in devices. The vehicle Warranty covered by the Ford Warranty. For...
Page 16: Export Unique Options
Introduction EXPORT UNIQUE OPTIONS For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book.
Page 17: Child Safety
Ford recommends Exposure of people or animals to these checking with a NHTSA Certified Child high temperatures for even a short time...
Page 18: Installing Child Seats
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
Page 19: Using Lap And Shoulder Belts
Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
Page 20 Child Safety 2. After positioning the child safety seat in the proper seating position, pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue. E142875 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.
Page 21 There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St.
Page 22 Child Safety 3. While holding the shoulder and lap belt Note: Unlike the standard safety belt, the portions together, route the tongue inflatable safety belt's unique lap portion through the child seat according to the locks the child seat for installation. The child seat manufacturer's instructions.
Page 23 This type of attachment method eliminates the need Ford recommends checking with a NHTSA to use safety belts to attach the child seat, Certified Child Passenger Safety however the safety belt can still be used Technician to make certain the child to attach the child seat.
Page 24 Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer's instructions permit and E142535...
Page 25: Using Tether Straps
Child Safety Combining Safety Belt and LATCH Perform the following steps to install a Lower Anchors for Attaching Child child safety seat with tether anchors: Safety Seats Note: If you install a child seat with rigid LATCH attachments, do not tighten the When used in combination, either the tether strap enough to lift the child seat off safety belt or the LATCH lower anchors...
Page 26: Booster Seats
4. Tighten the child safety seat tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. BOOSTER SEATS WARNING E142595 •...
Page 27 Child Safety If your backless booster seat has a • High back booster seats removable shield, remove the shield. If a If, with a backless booster seat, you cannot vehicle seating position has a low seat find a seating position that adequately back or no head restraint, a backless supports your child's head, a high back booster seat may place your child's head...
Page 28: Child Seat Positioning
Child Safety E142597 WARNINGS If the booster seat slides on the vehicle warnings provided by your vehicle seat upon which it is being used, placing a manufacturer. A safety seat that is rubberized mesh sold as shelf or carpet improperly installed or utilized, is liner under the booster seat may improve inappropriate for your child's height, age, this condition.
Page 29: Child Safety Locks
Child Safety Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X LATCH LATCH Safety belt Safety belt Safety belt Combined (lower (lower and top and LATCH only Restraint weight of anchors anchors tether (lower Type...
Page 30: Left-Hand Side
Child Safety Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 31: Safety Belts
Safety Belts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with your seat Failure to follow this could seriously back upright and the lap belt snug increase the risk of injury or death.
Page 32: Fastening The Safety Belts
Safety Belts • Crash sensors and monitoring system with readiness indicator. The safety belt pretensioners at the front seating positions are designed to tighten the safety belts when activated. In frontal and near-frontal crashes, the safety belt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags.
Page 33 Safety Belts Pregnant women should always wear their Vehicle Sensitive Mode safety belt. The lap belt portion of a This is the normal retractor mode, which combination lap and shoulder belt should allows free shoulder belt length be positioned low across the hips below adjustment to your movements and the belly and worn as tight as comfort will locking in response to vehicle movement.
Page 34 Safety Belts How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. Rear Inflatable Safety Belt Equipped) E142591 WARNING...
Page 35: Safety Belt Extension Assembly
Safety Belts How does the rear inflatable safety belt WARNING system work? If the rear inflatable safety belt has The rear inflatable safety belts will deployed, it will not function again. function like standard restraints in The rear inflatable safety belt system everyday usage.
Page 36: Safety Belt Height Adjustment
Safety Belts To adjust the shoulder belt height: SAFETY BELT HEIGHT ADJUSTMENT Pull the button and slide the height adjuster up or down. WARNING 2. Release the button and pull down on the height adjuster to make sure it is Position the safety belt height locked in place.
Page 37: Safety Belt Minder
Safety Belts The system uses information from the SAFETY BELT MINDER front passenger sensing system to determine if a front seat passenger is Belt-Minder present and therefore potentially in need This feature supplements the safety belt of a warning. To avoid the system turning warning function by providing additional on the Belt-Minder feature for objects you reminders that intermittently sound a tone...
Page 38: Child Restraint And Safety Belt Maintenance
Switch the ignition on. Do not start the Ford Motor Company recommends that vehicle. all safety belt assemblies in use in vehicles 2. Wait until the safety belt warning light involved in a crash be replaced.
Page 39: Personal Safety System
Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.
Page 40: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 41: Driver And Passenger Airbags
Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...
Page 42: Front Passenger Sensing System
Supplementary Restraints System WARNINGS and the center console. Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status. Failure to follow these instructions may interfere with the front passenger seat sensing system. Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system.
Page 43 Supplementary Restraints System parents are STRONGLY encouraged to • When the front passenger sensing always properly restrain children in the rear system enables the front passenger seat. The sensor also turns off the frontal airbag (may inflate), the passenger front airbag and seat-mounted indicator lamp will be unlit and stay side airbag when the passenger seat is unlit.
Page 44: Side Airbags
If it is necessary to modify an advanced front airbag system to accommodate a • Rear passenger feet and knees resting person with disabilities, contact the Ford or pushing on the seat Customer Relationship Center. See The conditions listed above may cause the...
Page 45: Driver And Passenger Knee Airbags
Supplementary Restraints System The design and development of the side WARNINGS airbag system included recommended If the side airbag has deployed, the testing procedures that were developed airbag will not function again. The by a group of automotive safety experts side airbag system (including the known as the Side Airbag Technical seat) must be inspected and serviced by...
Page 46 Supplementary Restraints System WARNINGS Do not lean your head on the door. The side curtain airbag could injure you as it deploys from the headliner. Do not attempt to service, repair, or modify the side curtain airbags, its fuses, the A, B, or C pillar trim, or the headliner on a vehicle containing side curtain airbags.
Page 47: Crash Sensors And Airbag Indicator
Supplementary Restraints System If any of these things happen, even CRASH SENSORS AND intermittently, have the supplemental AIRBAG INDICATOR restraint system serviced at an authorized dealer immediately. Unless serviced, the WARNING system may not function properly in the event of a crash. Modifying or adding equipment to the front end of the vehicle (including The safety belt pretensioners and the front...
Page 48: Airbag Disposal
Supplementary Restraints System AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel. Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 49: Keys And Remote Controls
Keys and Remote Controls Intelligent Access GENERAL INFORMATION ON (If Equipped) RADIO FREQUENCIES The system uses a radio frequency signal to communicate with your vehicle and This device complies with Part 15 of the authorize your vehicle to unlock when one FCC Rules and with Industry Canada of the following conditions are met: license-exempt RSS standard(s).
Page 50: Using The Key Blade
Keys and Remote Controls E151795 Note: The keys that came with your vehicle have a security tag that provides important E151796 vehicle key cut information. Keep the tag in a safe place for future reference. Slide the release on the back of the remote control and pivot the cover off to access Intelligent Access Key (If Equipped)
Page 51: Replacing The Battery
Keys and Remote Controls Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. Note: Replacing the battery will not delete the transmitter from the vehicle.
Page 52 Keys and Remote Controls 6. Install a new battery with the + facing Replace the battery cover. Intelligent Access Transmitter The remote control uses two coin-type three-volt lithium batteries CR2025 or equivalent. E151799 3. Carefully remove the cover. E151796 Slide the release on the back of the remote control and pivot the cover off.
Page 53: Car Finder
Keys and Remote Controls Note: Do not use remote start if your vehicle is low on fuel. The remote start button is on the transmitter. E138625 This feature allows you to start your vehicle from outside the vehicle. The transmitter has an extended operating range.
Page 54 Keys and Remote Controls Note: If you remote start the vehicle with an integrated keyhead transmitter, you must Status switch the ignition on before driving your Solid green. Remote start or vehicle. With an intelligent access extension transmitter, you must press the successful.
Page 55: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Memory Feature Your intelligent access key will recall your seat and mirror position each time you enter your vehicle, if linked to a pre-set position. See Memory Function (page 133). REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an authorized dealer.
Page 56: Mykey
MyKey Non-configurable Settings PRINCIPLE OF OPERATION The following settings cannot be changed MyKey allows you to program keys with by an admin key user: restricted driving modes to promote good • Safety belt reminder. You cannot driving habits. All but one of the keys can disable this feature.
Page 57: Creating A Mykey
MyKey • Various vehicle speed minders can be MyKey is successfully created. Make sure set. Once you select a speed, it will be you label it so you can distinguish it from shown in the display, followed by an the admin keys. audible tone when the preselected You can also program configurable vehicle speed is exceeded.
Page 58 MyKey To clear all MyKeys of all MyKey settings, press the left arrow button to access the main menu and scroll to: Message Action and Description Settings Press the OK button. MyKey Press the OK button. Clear MyKey Press and hold the OK button until the following message displays.
Page 59: Checking Mykey System Status
MyKey You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 96). To find information on a programed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings...
Page 60: Using Mykey With Remote Start Systems
Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey.
Page 61 MyKey Condition Potential Causes I lost a key. Program a spare key. See Passive Anti-Theft System (page 67). MyKey distances do not accumulate. • The MyKey user is not using the MyKey. • An admin key holder cleared the MyKeys and created new MyKeys.
Page 62: Locks
Locks Remote Control LOCKING AND UNLOCKING You can use the remote control at any You can use the power door lock control time. The luggage compartment release or the remote control to lock and unlock button will only work when the vehicle the vehicle.
Page 63 Locks Activating Intelligent Access If the lock feature fails to operate, you can individually lock the doors using the remote Equipped) control key blade in the position shown. See Remote Control (page 46). On the You must have the intelligent access key left-hand side, turn the key clockwise to within 3 feet (1 meter) of your vehicle.
Page 64: Auto Relock
Locks Smart Unlocks For Integrated You can override the smart unlock feature Keyhead Transmitter and intentionally lock the intelligent access key inside your vehicle. To do this, lock your This feature helps to prevent you from vehicle after you have closed all the doors locking yourself out of your vehicle if your key is still in the ignition.
Page 65: Illuminated Exit
Locks Illuminated Exit Autounlock Feature The autounlock feature will unlock all the The interior lamps and select exterior doors when: lamps will illuminate when all doors are closed, you switch the ignition off and you • the ignition is on, all the doors are remove the key from the ignition closed, and your vehicle has been in (integrated keyhead transmitter only).
Page 66: Keyless Entry
Locks From Outside Your Vehicle E144402 Press the release button above the license plate to unlatch the trunk. Your vehicle E138637 must be unlocked or have an intelligent You can use the keypad to: access transmitter within 3 feet (1 meter) of the trunk.
Page 67 Locks The doors will lock then unlock to confirm Anti-Scan Feature that programming was successful. The keypad will go into an anti-scan mode To program additional personal entry if you enter the wrong code seven times codes, repeat Steps 1-3, then for Step 4: (35 consecutive button presses).
Page 68: Interior Luggage Compartment Release
Locks To display the factory-set code in the The factory-set code will appear in the information display: information display for a few seconds. Insert a key into the ignition and switch Note: The code may not display until after the ignition on for a few seconds. any other warning messages first display.
Page 69 Locks E144403 The handle is located inside the luggage compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light. Pull the handle and push up on the luggage compartment door (lid) to open from within the luggage compartment.
Page 70: Security
Note: Your vehicle comes equipped with two integrated keyhead transmitters or two Note: The system is not compatible with intelligent access keys. non-Ford aftermarket remote start systems. The integrated keyhead transmitter Use of these systems may result in vehicle functions as a programmed ignition key...
Page 71 Security You must have two previously Programming a Spare Intelligent programmed coded keys and the new Access Key unprogrammed key readily accessible. If Note: You can program a maximum of four two previously programmed coded keys intelligent access keys to your vehicle. are not available, have an authorized dealer program the new key.
Page 72: Anti-Theft Alarm
Security 4. Within 10 seconds, place a second • Unlock the doors or luggage programmed intelligent access key in compartment with the remote control the backup slot and press the push or keyless entry keypad. button ignition switch. • Switch your vehicle on or start your 5.
Page 73: Steering Wheel
Steering Wheel Operate the following functions with the ADJUSTING THE STEERING control: WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 129).
Page 74: Voice Control
Steering Wheel Type 2 VOICE CONTROL (If Equipped) E197202 E168194 See Cruise Control (page 197). Press the button to select or deselect voice control. See SYNC (page 334). INFORMATION DISPLAY CONTROL CRUISE CONTROL Type 1 E144636 See Information Displays (page 96). E197198 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 75: Heated Steering Wheel
Steering Wheel Information Display Control Features E144811 This control functions the same as the center control on the faceplate. See General Information (page 319). Use this control to adjust the right side of the information display. Navigate through the screen and press OK to select. HEATED STEERING WHEEL Equipped) See MyFord Touch...
Page 76: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 77: Windshield Washers
Wipers and Washers Note: Wet or winter driving conditions with Use the rotary control to adjust the ice, snow or salty road mist can cause sensitivity of the rain sensor. Set the inconsistent and unexpected wiping or control to low sensitivity, and the wipers smearing.
Page 78 Wipers and Washers A wipe will occur a few seconds after washing to clear any remaining washer fluid. This feature can be switched on or off in the information display. See Information Messages (page 106). Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 79: Lighting
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 80: Autolamps
Lighting Headlamp Flasher If equipped, the following also activate when the lighting control is in the autolamps position and you switch them on in the information display: • Configurable daytime running lamps. • Automatic high beam control. • Adaptive headlamp control. The headlamps remain on for a period of time after you switch the ignition off.
Page 81: Instrument Lighting Dimmer
Lighting Vehicles Without Front Fog Lamps INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the illuminated components will switch to the maximum setting. Vehicles With Front Fog Lamps Press repeatedly or press and hold to dim. Press repeatedly or press and hold to brighten.
Page 82: Daytime Running Lamps
Lighting 3. The transmission is not in park (P) for DAYTIME RUNNING LAMPS vehicles with automatic transmissions Equipped) or the parking brake is released for vehicles with manual transmissions. WARNING 4. The lighting control is in the autolamps position. The daytime running lamps system does not activate the rear lamps and 5.
Page 83: Manually Overriding The System
Lighting Note: Typical road dust, dirt and water spots will not affect the performance of the automatic high beam system . However, in cold or inclement weather conditions, you will notice a decrease in the availability of the high beam system, especially at start up.
Page 84: Front Fog Lamps
Lighting • You open any door. FRONT FOG LAMPS (If Equipped) • You press a remote control button. • You press button A on the front interior lamp. Front Interior Lamp Note: The front interior lamp buttons are on the overhead console. The exact location of each button on the overhead console depends upon which roof, sunroof, and window shade features are equipped on the...
Page 85: Rear Interior Lamp
Lighting Rear Interior Lamp (If Equipped) E169470 You can switch dome lamps on by pressing the button. AMBIENT LIGHTING (If Equipped) The ambient lighting system is adjusted with the touchscreen system. See MyFord Touch (page 373). Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 86: Windows And Mirrors
Windows and Mirrors Bounce-Back POWER WINDOWS The window will stop automatically while WARNINGS closing. It will reverse some distance if Do not leave children unattended in there is an obstacle in the way. your vehicle and do not let them play Overriding the Bounce-Back Feature with the power windows.
Page 87: Global Opening And Closing
Windows and Mirrors GLOBAL OPENING AND CLOSING You can use the remote control to operate the windows with the ignition off. Note: You can enable or disable this feature in the information display or see an authorized dealer. See (page 96). Note: To operate this feature, accessory delay must not be active.
Page 88: Interior Mirror
Windows and Mirrors Signal Indicator Mirrors (If Equipped) The outer portion of the appropriate mirror housing will blink when you switch on the turn signal. Integrated Blind Spot Mirrors Equipped) WARNING Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors.
Page 89: Sun Visors
Windows and Mirrors Illuminated Vanity Mirror Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point.
Page 90: Opening And Closing The Moonroof
Windows and Mirrors E144499 Open Vent Close Opening and Closing the Moonroof Touch (A) to open the moonroof. It will stop short of the fully opened position. Note: This position helps to reduce wind noise or rumbling which may happen with the moonroof fully open.
Page 91: Instrument Cluster
Instrument Cluster GAUGES E151261 Left-hand Information Display. Speedometer. Right-hand Information Display. Battery Gauge: Left-hand Information Display Note: For Energi vehicles there are two Odometer versions of the battery gauge. When your vehicle is in hybrid mode, a simple battery Located in the bottom of the information graphic displays your battery information.
Page 92 Instrument Cluster Charge Fill (Hybrid Mode) You can switch this feature on or off in the information displays settings menu. See The fill level, or State of Charge indicates General Information (page 96). the amount of energy stored in the high voltage battery as a percent of total energy Fuel Gauge: capacity.
Page 93: Right-Hand Information Display
Instrument Cluster Driving type (fuel economy Fuel gauge position Distance-to-empty conditions) Highway driving 1/16th 35 miles to 80 miles (56 km to 129 km) Severe duty driving (trailer 1/16th - 1/4th 10 miles to 35 miles (16 km towing, extended idle) to 56 km) •...
Page 94: Warning Lamps And Indicators
Instrument Cluster Adaptive Cruise Control Vehicle Range (If Equipped) Vehicle range indicates the estimated The speed control system distance your vehicle will travel with the indicator light changes color to energy currently onboard. E144524 indicate what mode the system is in: See Using Cruise Control (page 197). •...
Page 95: Engine Oil
Instrument Cluster Engine or Motor Coolant If it lights when you are driving, check that Temperature the parking brake is not on. If the parking brake is not on, this Brake System lamp Lights when the engine or motor indicates low brake fluid level or a brake cooling system is overheating.
Page 96: Low Tire Pressure Warning
Instrument Cluster Front Fog Lamps Low Tire Pressure Warning (If Equipped) Lights when your tire pressure is Lights when you switch on the low. If the lamp remains on with front fog lamps. the engine running or when driving, check your tire pressure Grade Assist as soon as possible.
Page 97: Audible Warnings And Indicators
Instrument Cluster Service Engine Soon Stability Control Off If the service engine soon Lights when you switch the indicator light stays lit after the system off. It will go out when you start the engine, it indicates you switch the system back on that the On Board Diagnostics system or when you switch off the ignition.
Page 98: Headlamps On Warning Chime
Instrument Cluster Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver's door and you have left the headlamps or parking lamps Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle.
Page 99: Information Displays
Information Displays • Press the up and down arrow buttons GENERAL INFORMATION to scroll through and highlight the options within a menu. WARNING • Press the right arrow button to enter a Driving while distracted can result in sub-menu. loss of vehicle control, crash and •...
Page 100 Information Displays Display/Trip Menu level 2 Menu level 3 Menu level 4 Menu level 5 Engage Help — — (Split Power + Avg Fuel Economy + Battery Gauge + Fuel Gauge) Empower Help — — (Power (with engine on/off threshold) + Avg Fuel Economy + Battery Gauge + Fuel Gauge)
Page 101 Information Displays Display/Trip Help — — Energy Use (Energi Help — — only) Auto EV (EV range + energy use gauge + climate power gauge + battery gauge + fuel gauge) EV Now (EV range + energy use gauge with budget cup + climate power gauge + engine enable + battery gauge + fuel...
Page 102 Information Displays Note: You can reset your average fuel Unique content available in MyView: economy by pressing and holding the OK • Vehicle Range (Energi vehicles only) – button on the left hand steering wheel Indicates the estimated distance your controls.
Page 103 Information Displays • Tach rpm x 1000 — When the gasoline Note: It is normal for your electric range engine is running, the tachometer estimate to vary from charge to charge due gauge displays the engine speed in to changes in average energy usage. revolutions per minute (RPM).
Page 104 Information Displays Information In this mode, you can view different vehicle system E144642 information and perform a system check. Information Warnings Tutorial Displays a number of different system tutorials. Use the up or down arrows to scroll through the tutorials. Then press OK to view.
Page 105 Information Displays Settings Lane keeping Mode Alert only, Aid only or Alert + Aid Intensity High, Normal or Low Pre-Collision Alert Sensitivity High, Normal or Low EV + Mode On or Off — Front Park Aid On or Off — Rear Park Aid On or Off —...
Page 106 Information Displays Settings System Enable or Disable Switch Inhibit On or Off Tire Mobility Select number of years Windows Remote Open On or Off Remote Close On or Off Wipers Courtesy Wipe On or Off Rain Sensing On or Off MyKey Create MyKey Hold OK to Create MyKey...
Page 107 Information Displays Right-hand Information Display Main menu Controls From the main menu bar on the right side of the information display, you can choose from the following categories: Entertainment See Entertainment (page 392). Phone See Entertainment (page 392). Navigation or Compass See Entertainment (page 392).
Page 108 Information Displays Efficiency Leaves Note: Fuel economy is not always a measure of appropriate driving behavior. For Efficiency leaves indicate short term driving example, when driving uphill and efficiency measured over the last few maintaining an appropriate speed, your minutes. The more leaves and vines that instant fuel economy may not be good appear on the display, the better your fuel (losing leaves) but the Coach may show a...
Page 109: Information Messages
Information Displays INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of the messages will display or be available. Certain messages may be abbreviated or shortened depending upon which cluster type you have. E144636 Press the OK button to acknowledge and remove some messages from the information display.
Page 110 Information Displays Message Action Cruise Control Auto- The system has disabled the automatic braking. matic Braking Turned Front Sensor Not Aligned A radar malfunction is preventing the adaptive cruise control from engaging. Adaptive Cruise - Driver The adaptive cruise has reinstated controls to the driver. Resume Control Adaptive Cruise Speed The vehicle speed is too slow to activate the adaptive cruise.
Page 111: Automatic Engine Shutdown
Information Displays Automatic Engine Shutdown Message Action Engine Shuts Off in XX The engine is getting ready to shut off. Seconds Engine Shut Off for Fuel The engine has shut off to help increase fuel economy. Economy Engine Shuts Off in XX The engine is getting ready to shut off.
Page 112: Climate Control
Information Displays Battery and Charging System (High Voltage) Message Action Is Vehicle Plugged-In? Your vehicle needs confirmation it is unplugged before allowing a start. You must make sure your vehicle is unplugged and you respond to the message prompt before starting your vehicle.
Page 113 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault A fault with the system has occurred. Contact an authorized dealer as soon as possible. Blindspot Not Available The system sensors are blocked. See Blind Spot Informa- Sensor Blocked See tion System (page 209).
Page 114: Driver Alert
Information Displays Driver Alert Message Action Driver Alert Warning Rest Stop and rest as soon as it is safe to do so. Driver Alert Warning Rest Take a rest break soon. Suggested Fuel Message Action Fuel Level Low An early reminder of a low fuel condition. Check Fuel Fill Inlet The fuel fill inlet may not be properly closed.
Page 115: Keys And Intelligent Access
Information Displays Keys and Intelligent Access Message Action Press Brake to START A reminder to press the brake while starting your vehicle. No Key Detected The system does not detect a key in your vehicle. See Keyless Starting (page 145). Restart Now or Key is You pressed the start/stop button to switch off the engine Needed...
Page 116 Information Displays Lane Keeping System Message Action Lane Keeping Sys. The system has malfunctioned. Contact an authorized dealer Malfunction Service as soon as possible. Required Front Camera Tempor- The system has detected a condition that has caused the arily Not Available system to be temporarily unavailable.
Page 117 Information Displays Message Action Service Tire Mobility Kit The kit needs service. See an authorized dealer. Transport / Factory Your vehicle is still in Transport or Factory mode. This may Mode not allow some features to operate properly. See an author- ized dealer.
Page 118: Park Aid
Information Displays Park Aid Message Action Check Front Park Aid The system has detected a condition that requires service. Contact an authorized dealer. See Parking Aid (page 188). Check Rear Park Aid The system has detected a condition that requires service. Contact an authorized dealer.
Page 119: Power Steering
Information Displays Power Steering Message Action Steering Fault Service The power steering system has detected a condition that requires service. See an authorized dealer. Steering Loss Stop The power steering system is not working. Stop your vehicle Safely in a safe place. Contact an authorized dealer. Steering Assist Fault The power steering system has detected a condition within Service Required...
Page 120 Information Displays Starting System Message Action Press Brake to Start A reminder to apply the brake when starting your vehicle. Cranking Time Exceeded The starter has exceeded its cranking time in attempting to start your vehicle. Engine Start Pending The starter is attempting to start your vehicle. Please Wait Pending Start Cancelled The system has cancelled the pending start.
Page 121 Information Displays Transmission Message Action Transmission Malfunc- See an authorized dealer. tion Service Now Transmission Overtem- The transmission is overheating and needs to cool. Stop in a perature Stop Safely safe place as soon as possible. Transmission Over- The transmission has overheated and needs to cool. Stop in heating Stop Safely a safe place as soon as possible.
Page 122: Climate Control
Climate Control MANUAL CLIMATE CONTROL (If Equipped) E144491 Fan speed control: Adjust the volume of air circulated in the vehicle. A/C: Press the button to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve the time to reach a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents.
Page 123: Automatic Climate Control - Vehicles Without: Touchscreen Display
Climate Control MAX A/C: Adjust the control for maximum cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on, and the fan automatically adjusts to the highest speed. Air distribution control: Adjust the control to turn airflow from the windshield, instrument panel, or footwell vents on or off.
Page 124 Climate Control Driver temperature control: Turn to increase or decrease the air temperature for the driver side of the vehicle. This control also adjusts the passenger side temperature when not in dual zone mode. Recirculated air: Press the button to switch between outside air and recirculated air.
Page 125: Automatic Climate Control - Vehicles With: Premium Am/Fm/Cd
Climate Control Power: Press the button to turn the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. Heated seat (if equipped): Turn the driver or passenger heated seats on and off. See Heated Seats (page 136). MAX A/C: Press the button to maximize cooling.
Page 126 Climate Control Driver heated seat control (if equipped): Turn the driver heated seat off and on. See Heated Seats (page 136). Driver temperature control: Press + or - to increase or decrease the air temperature for the driver side of the vehicle. This control also adjusts the passenger side temperature when not in dual zone mode.
Page 127: Automatic Climate Control - Vehicles With: Sony Audio System
Climate Control MAX Defrost: Press the button to maximize defrosting. Outside air flows through the windshield vents, fan automatically adjusts to the highest speed and the temperature dial returns to the full heat position. You can use this setting to defog or clear a thin covering of ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost.
Page 128 Climate Control MAX A/C: Press the button to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioning automatically turns on, and the fan automatically adjusts to the highest speed. A/C: Press the button to turn air conditioning compressor on or off. Use air conditioning with recirculated air to improve cooling performance and efficiency.
Page 129: Hints On Controlling The Interior Climate
Climate Control Note: If you select AUTO during hot outside HINTS ON CONTROLLING THE temperatures, or when the inside of the INTERIOR CLIMATE vehicle is hot, the system automatically uses recirculated air to maximize interior cooling. General Hints When the interior reaches the selected temperature, the system automatically Note: Prolonged use of recirculated air may switches to using outside air.
Page 130: Heated Windows And Mirrors
Climate Control Note: Make sure you have a cabin air filter HEATED WINDOWS AND installed at all times. This prevents foreign MIRRORS (If Equipped) objects from entering the system. Running the system without a filter in place could Heated Rear Window result in degradation or damage to the system.
Page 131: Seats
Climate Control In moderate weather, the system either heats or cools (based on previous settings). The rear defroster, heated mirrors and heated seats do not automatically turn on. In cold weather, the system is set to 72°F (22°C). The heated seats are set to high (if available, and selected to AUTO in the information display).
Page 132: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seatback more than Sitting improperly, out of position or 30 degrees.
Page 133: Adjusting The Head Restraint
Seats The head restraints consist of: WARNINGS Install the head restraint properly to An energy absorbing head help minimize the risk of neck injury restraint. in the event of a crash. Two steel stems. Guide sleeve adjust and unlock Note: Adjust the seatback to an upright button.
Page 134: Manual Seats
Seats The driver and passenger manual seats may consist of: A B C D E144631 E144727 A bar to move the seat backward Adjust the seatback to an upright and forward. driving or riding position. A control to adjust the lumbar of 2.
Page 135 Seats 6-way power seat E176793 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 136: Memory Function
Seats 10-way power seat E144632 Power Lumbar MEMORY FUNCTION (If Equipped) (If Equipped) WARNINGS Before activating the seat memory, make sure that the area immediately surrounding the seat is clear of obstructions and that all occupants are clear of moving parts. Do not use the memory function when your vehicle is moving.
Page 137: Saving A Preset Position
Seats Note: Using a linked key fob to recall your memory position when the ignition is off will move the seat to the Easy Entry position. Note: Pressing any seat or mirror adjustment control (or any memory button) during a memory recall cancels the operation.
Page 138: Rear Seats
Seats You can enable or disable this feature in the information display. See Information Displays (page 96). REAR SEATS Note: Your vehicle may have split seatbacks that you must fold individually. Note: Make sure the center safety belt is unbuckled before folding the seatback. To lower the seat back(s) from inside the vehicle, do the following: E164098...
Page 139: Heated Seats
Seats HEATED SEATS CLIMATE CONTROLLED SEATS (If Equipped) (If Equipped) WARNING Heated Seats People who are unable to feel pain to their skin because of advanced WARNING age, chronic illness, diabetes, spinal Persons who are unable to feel pain cord injury, medication, alcohol use, to the skin because of advanced age, exhaustion or other physical conditions, chronic illness, diabetes, spinal cord...
Page 140: Rear Seat Armrest
Seats Press the heated seat symbol to cycle REAR SEAT ARMREST (If Equipped) through the various heat settings and off. Warmer settings are indicated by more indicator lights. Cooled Seats (If Equipped) The cooled seats will only function when the engine is running. E144635 Fold the armrest down to use the armrest and cupholder.
Page 141: Universal Garage Door Opener
Universal Garage Door Opener HomeLink Wireless Control The universal garage door opener replaces System the common hand-held garage door (If Equipped) opener with a three-button transmitter that is integrated into the driver’s sun visor. WARNING The system includes two primary features, Do not use the system with any a garage door opener and a platform for garage door opener that does not...
Page 142 Universal Garage Door Opener 3. Using both hands, simultaneously, press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, both buttons may be released.
Page 143 Universal Garage Door Opener E142661 E142660 Press and hold the outer two function Red indicator light buttons simultaneously for Green indicator light approximately 20 seconds until the indicator lights above the buttons flash Press and hold one of the buttons on rapidly.
Page 144 Universal Garage Door Opener Press and hold the previously 5. Press and hold the previously programmed Genie button on the programmed button on the visor for 2 hand-held transmitter for 10 seconds. seconds. Repeat this step up to 3 times The indicator light will change from red until the garage door moves.
Page 145: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point • In the front of the center console. • Inside the center console storage bin. WARNING • On the rear of the center console. Do not plug optional electrical accessories into the cigar lighter 110 Volt AC Power Point (If Equipped) socket (if equipped).
Page 146 Auxiliary Power Points The power outlet temporarily turns off power when in fault mode if the device exceeds the 150 watt limit. Unplug your device and switch the ignition off. Switch the ignition back on, but do not plug your device back in.
Page 147: Storage Compartments
Storage Compartments CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: E143942 Cupholder Storage compartment with auxiliary power point, auxiliary input jack, USB port and media Auxiliary power point OVERHEAD CONSOLE...
Page 148: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E72128 cover.
Page 149: Starting A Gasoline Engine
Starting and Stopping the Engine Ignition Modes Note: You can crank the engine for a total of 60 seconds (without the engine starting) before the starting system temporarily disables. The 60 seconds does not have to be all at once. For example, if you crank the engine three times for 20 seconds each time, without the engine starting, you reached the 60-second time limit.
Page 150: Automatic Shutdown
Starting and Stopping the Engine Note: You must have your intelligent access Within 20 seconds of switching the engine key in the vehicle in order to shift the off, press the brake pedal and press the transmission out of position P. button.
Page 151 Starting and Stopping the Engine Switching Off the Vehicle When It • You can reset the timer by interacting Is Moving with your vehicle (such as pressing the brake pedal or accelerator pedal). WARNING • You can temporarily switch off the shutdown feature any time the ignition Switching off the engine when the is on (for the current ignition cycle...
Page 152: Engine Block Heater
Starting and Stopping the Engine Guarding Against Exhaust Fumes The heater acts as a starting aid by warming the engine coolant. This allows WARNING the climate control system to respond quickly. The equipment includes a heater If you smell exhaust fumes inside element (installed in the engine block) and your vehicle, have your vehicle a wire harness.
Page 153: Using The Engine Block Heater
Starting and Stopping the Engine Using the Engine Block Heater The engine block heater plug is located in a housing in the left fog lamp bezel. Open the hinged, circular door and make sure the receptacle terminals are clean and dry prior to use.
Page 154: Unique Driving Characteristics
Unique Driving Characteristics Auto EV HYBRID ELECTRIC VEHICLE This mode provides an Plug-in Power Mode and Hybrid automatic use of high-voltage Mode (Fusion Energi Only) E155152 battery power during the drive, staying in electric mode when possible and You must plug in your Fusion Energi vehicle running the engine when needed.
Page 155 Unique Driving Characteristics The vehicle may enter Enable Engine mode Note: You may notice higher engine speeds if the climate control is in a defrost mode upon start-up. This temporary condition is and the outside temperature is cold. A normal and necessary to heat up the cabin message Engine Enabled Due to Defrost and minimize emissions.
Page 156 Unique Driving Characteristics • Very high or low outside temperature Unique Hybrid Operating (to provide system cooling or heating). Characteristics For Fusion Energi vehicles, climate Your vehicle behaves differently compared control demands by passengers may to a non-hybrid. Here is a description of the not directly cause the engine to run.
Page 157 Unique Driving Characteristics Braking: Your hybrid is equipped with EV+ Mode standard hydraulic braking and Your vehicle will recognize your frequent regenerative braking. Regenerative braking destinations and allow for more EV driving is performed by your transmission and it as you approach them. For example, when captures brake energy and stores it in your nearing your home it should be easier to high voltage battery.
Page 158 Unique Driving Characteristics Note: An oil change is not required but gives you the option of not running a low engine use cycle. Resetting the oil life monitoring system will suspend the low engine use mode. Frequently asked questions Question Answer What are the series of clicks from the cargo The high voltage battery is electrically isol-...
Page 159 Unique Driving Characteristics Question Answer Why does my engine rev up so high some- Your vehicle's engine and transmission are times when I accelerate? designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving.
Page 160 Unique Driving Characteristics Question Answer How long will my high voltage battery last? The high voltage battery system is designed Does it need maintenance? to last the life of the vehicle and requires no maintenance. Can you charge the battery with a plug into There are no provisions for charging the an A/C outlet? high voltage battery from a power supply...
Page 161: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
Page 162: Fuel Quality
Fuel and Refueling Octane Recommendations FUEL QUALITY We recommend regular unleaded gasoline Note: Your warranty will not cover any with a pump (R+M)/2 octane rating of 87. vehicle damage, powertrain damage, loss Some stations offer fuels posted as regular of vehicle performance or repairs to your with an octane rating below 87, particularly vehicle, caused by the use of fuel not in high altitude areas.
Page 163: Running Out Of Fuel
Fuel and Refueling Refilling With a Portable Fuel Note: EV Now can resume if less than 1 gal Container (Except Energi (3.8 L) of fuel is left in the tank. Vehicles) Note: In most cases, when the fuel level is below one-quarter tank, refueling the WARNINGS vehicle will end fuel freshness mode and...
Page 164: Refilling With Portable Fuel Container
Fuel and Refueling The funnel is located in the rear of the 3. Fill your vehicle with fuel from the vehicle, inside the load compartment, portable fuel container. underneath the load floor carpet and is 4. When done, clean the funnel or accessible from the trunk.
Page 165 Fuel and Refueling E163067 The funnel is located in the rear of your vehicle, inside the load compartment, underneath the load floor carpet and is accessible from the trunk (remove 120–volt convenience cord for access). Locate the portable funnel that comes with your vehicle.
Page 166: Refueling
Fuel and Refueling 5. Fill your vehicle with fuel from the • Place approved fuel container on the portable fuel container. ground. • Do not fill a fuel container while it is in 6. Close the fuel door. your vehicle (including the cargo area). Note: If the fuel door is not closed and your •...
Page 167: Energi Vehicles Only
Fuel and Refueling 5. To close the fuel filler door, press the center rear edge of the fuel filler door and then release. The fuel door will latch closed. If the fuel fill inlet did not close properly, a Check Fuel Fill Inlet message may appear on the instrument cluster.
Page 168 Fuel and Refueling E146221 E154765 2. Press the button located on the center Note: Allow about five to ten seconds after console to open the fuel filler door. It pumping fuel before removing the fuel filler could take up to 15 seconds for the fuel nozzle.
Page 169 Fuel and Refueling 3. Open the fuel filler door and remove any visible debris from the fuel fill opening. 4. Insert the fuel fill nozzle, or the fuel fill funnel provided with the vehicle, several times to allow the inlet to close properly.
Page 170: Fuel Consumption
Fuel and Refueling Calculating Fuel Economy If this action corrects the problem, the message may not reset immediately. It Do not measure fuel economy during the may take several driving cycles for the first 1000 miles (1600 kilometers) of message to turn off. A driving cycle driving (this is your engine’s break-in consists of an engine start-up (after four period);...
Page 171 When the service engine soon If you use anything other than Ford, indicator illuminates, the OBD-II Motorcraft or Ford-authorized parts for system has detected a maintenance replacements or for service malfunction.
Page 172 Fuel and Refueling 4. Driving through deep water—the Your vehicle may not pass the I/M test if electrical system may be wet. the service engine soon indicator is on or not working properly (bulb is burned out), You can correct these temporary or if the OBD-II system has determined malfunctions by filling the fuel tank with that some of the emission control systems...
Page 173: High Voltage Battery
High Voltage Battery HIGH-VOLTAGE SERVICE GENERAL INFORMATION DISCONNECT WARNING The high-voltage service disconnect turns off power from the high-voltage battery. Have the battery pack serviced only by an authorized electric vehicle Note: There is a disconnect circuit in your technician. Improper handling can vehicle.
Page 174: Charging The High Voltage Battery
High Voltage Battery 4. Slide the handle on the service disconnect outboard to the right. For Energi vehicles slide the handle outboard and to the left. E162957 Service disconnect location for Energi vehicles. Disabling the High-Voltage Battery E146133 5. Pull the handle toward you and remove Fold down the rear seats.
Page 175 High Voltage Battery WARNINGS This equipment has arcing or sparking parts, do not expose to flammable vapors. Position this equipment at least 18 inches (80 millimeters) above the floor. The AC wall plug must fit firmly into the AC outlet. If the connection feels loose, worn or the AC outlet is damaged, please have a qualified electrician replace the AC outlet.
Page 176 High Voltage Battery 120 Volt Convenience Cord Power. Check outlet (if equipped). Fault. Vehicle. E197446 Note: When the convenience cord is plugged into an outlet, use the following table to determine your vehicle charge status. If the POWER indicator light is off after plugging in the convenience cord, use a different outlet.
Page 177 High Voltage Battery Convenience Cord LED Indicators Status Check Fault Vehicle Outlet Equipped) Ground Fault Circuit Interrupter (GFCI) Fault Detected. The convenience cord has exhausted its retry attempts. Your vehicle is not charging, or there is an internal fault in the charging equipment. Blink The convenience cord detected a high temper- ature at the AC plug and is waiting for the AC plug...
Page 178 High Voltage Battery Note: Do not force the charge port door open or closed. Forcing the door open or closed will damage the charge port. The light ring located around the charge port indicates the charge status of the high voltage battery in your vehicle.
Page 179 High Voltage Battery Locking the Charging Coupler • When both right side quadrant lights are on and the bottom left quadrant is Note: You will need a padlock or a off, the charge is between 50–75 combination lock with a shackle diameter percent.
Page 180: High Voltage Battery Cut-Off Switch
High Voltage Battery Note: During this process, your vehicle will detect if the electrical system is safe and reactivate. Once your vehicle determines the electrical system safe, you can start your vehicle as you would normally by either turning the ignition key or by pressing the brake in combination with the START/STOP button.
Page 181: Transmission
Transmission Reverse (R) AUTOMATIC TRANSMISSION With the gearshift lever in reverse (R), your WARNINGS vehicle moves backward. Always come to a complete stop before shifting into and Always set the parking brake fully out of reverse (R). and make sure the gearshift is latched in park (P).
Page 182: Brake-Shift Interlock
Transmission The grade assist feature: Note: See your authorized dealer as soon as possible if this procedure is used. • Provides additional grade braking with a combination of engine motoring and Note: For some markets this feature will be high-voltage battery charging to help disabled.
Page 183 Transmission E155983 3. Insert the screwdriver (or similar tool) into the access hole and press the lever foreword while pulling the gearshift lever out of the park (P) position and into the neutral (N) position. 4. Remove the tool and reinstall the panel.
Page 184: Brakes
Brakes Anti-lock Brake System GENERAL INFORMATION This system helps you maintain steering Note: Occasional brake noise is normal. If control during emergency stops by keeping a metal-to-metal, continuous grinding or the brakes from locking. continuous squeal sound is present, the This lamp momentarily brake linings may be worn-out.
Page 185: Hints On Driving With Anti-Lock Brakes
Brakes braking. When the battery is almost fully Note: When you apply the electric parking charged, the amount of regenerative brake in certain conditions, for example, on braking is limited to avoid overcharging, a steep hill, the electric parking brake may and the requested deceleration is reapply the brakes within three to ten produced by standard friction braking...
Page 186: Releasing The Electric Parking Brake
Brakes Releasing the electric parking The brake system warning lamp will brake illuminate to confirm that the electric parking brake has been applied. See Information Displays (page 96). Applying the electric parking brake when the vehicle is moving WARNINGS Applying the electric parking brake while moving will result in use of the anti-lock braking system.
Page 187: Hill Start Assist
Brakes • The vehicle is accelerated. WARNINGS • There are no faults detected in the You must remain in your vehicle parking brake system. when the system turns on. At all times, you are responsible for Note: If the electric parking brake warning controlling your vehicle, supervising the lamp stays illuminated, the electric parking system and intervening, if required.
Page 188 Brakes 2. If the sensors detect that your vehicle is on a slope, the system activates automatically. 3. When you remove your foot from the brake pedal, your vehicle remains on the slope without rolling away for about two to three seconds. This hold time automatically extends if you are in the process of driving off.
Page 189: Traction Control
Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps avoid WARNING drive wheel spin and loss of traction. If a failure has been detected within If your vehicle begins to slide, the system the AdvanceTrac system, the applies the brakes to individual wheels stability control light will illuminate and, when needed, reduces engine power...
Page 190: Stability Control
Stability Control The AdvanceTrac Control system helps PRINCIPLE OF OPERATION you keep control of your vehicle when on a slippery surface. The electronic stability WARNINGS control portion of the system helps avoid Vehicle modifications involving skids and lateral slides. The traction braking system, aftermarket roof control system helps avoid drive wheel racks, suspension, steering system,...
Page 191: Parking Aids
Parking Aids Note: If your vehicle is equipped with PARKING AID (If Equipped) MyKey™, it is possible to prevent turning the sensing system off. See MyKey (page WARNINGS 53). To help avoid personal injury, please The sensing system warns the driver of read and understand the limitations obstacles within a certain range of the of the system as contained in this...
Page 192: Front Sensing System
Parking Aids The system provides obstacle distance indication through the center stack display (if equipped). The distance indication is present when the transmission is in reverse (R). • As the distance to the obstacle decreases (obstacle becomes closer), the indicator blocks will illuminate and move towards the vehicle icon.
Page 193: Active Park Assist
Parking Aids If the transmission is in reverse (R), the Additionally, the system provides distance front sensing system provides audio indication through the center stack display warnings when the vehicle is moving and (if equipped). The distance indication is the detected obstacle is moving towards present if the vehicle is moving and an the vehicle.
Page 194: Using Active Park Assist
Parking Aids Using Active Park Assist Note: The sensors may not detect objects in heavy rain or other conditions that cause Press the button located on the disruptive reflections. center console near the gearshift Note: The sensors may not detect objects E146186 lever.
Page 195: Deactivating The Park Assist Feature
Parking Aids Automatic Steering into Parking When you shift the transmission into Space Reverse (R), with your hands off the wheel (and nothing obstructing its movement), Note: If your vehicle speed exceeds 6 mph your vehicle steers itself into the space. (10 km/h), the system switches off and you Indicated by tones, instructions to move need to take full control of your vehicle.
Page 196: Troubleshooting The System
Parking Aids Troubleshooting the System The system does not look for a space The traction control system may be off The transmission is in Reverse (R); your vehicle must be moving forward to detect a parking space The system does not offer a particular space Something may be contacting the front bumper or side sensors There is not enough room on both sides of your vehicle in order to park There is not enough space for the parking maneuver on the opposite side of the parking...
Page 197: Rear View Camera
Parking Aids The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (salt sprayer, snowplow, moving truck bed, etc.) The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly (driving from a heated garage into the cold, or after leaving a car wash) During operation, lines appear in the...
Page 198: Fusion Energi / Fusion Hybrid (Cc7), Enusa
Parking Aids The system uses three types of guides to help you see what is behind your vehicle: • Active guidelines: Show the intended path of your vehicle when reversing. • Fixed guidelines: Show the actual path your vehicle is moving in while reversing in a straight line.
Page 199: Fusion Energi / Fusion Hybrid (Cc7), Enusa
Parking Aids Enhanced Park Aids or Park Pilot Always use caution while reversing. Objects in the red zone are closest to your Selectable settings for this feature are ON vehicle and objects in the green zone are and OFF. farther away. Objects are getting closer to your vehicle as they move from the green The system uses red, yellow and green zone to the yellow or red zones.
Page 200: Cruise Control
Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator appears in the speed without keeping your foot on the instrument cluster. accelerator pedal. You can use cruise control when your vehicle speed is greater E71340 Using cruise control with Eco...
Page 201: Using Adaptive Cruise Control
Cruise Control Switching Cruise Control Off The system adjusts your speed to maintain a proper distance between you and the Press and release OFF when the system vehicle in front of you in the same lane. You is in stand by mode or switch the ignition can select from one of four gap settings.
Page 202: Following A Vehicle
Cruise Control 4. Take your foot off the accelerator When you are following a vehicle and you pedal. switch on your left-turn signal, adaptive cruise control may provide a small temporary acceleration to help you pass. The vehicle will maintain a constant distance between the vehicle ahead until: •...
Page 203: Overriding The System
Cruise Control You can decrease or increase the distance between your vehicle and the vehicle in front of you by pressing the gap control. E197201 E164805 The selected gap appears in the Gap decrease. information display as shown by the bars Gap increase.
Page 204: Hilly Condition Usage
Cruise Control Hilly Condition Usage When you override the system, the green indicator light Note: An audible alarm sounds and the E144529 illuminates and the lead vehicle system shuts down when it applies brakes graphic does not show in the for an extended period of time.
Page 205: System Not Available
Cruise Control If something hits the front end of your vehicle or damage occurs, the radar-sensing zone may change. This could cause missed or false vehicle detections. Contact an authorized dealer to check the radar for proper coverage and operation. System Not Available Conditions that can cause the system to turn off or prevent the system from turning...
Page 206: Switching To Normal Cruise Control
Cruise Control A message displays if something obstructs will not function when something obstructs the radar signals from the sensor. The the radar signals. The following table lists sensor is located behind a fascia cover possible causes and actions for this near the driver side of the lower grille.
Page 207: Driving Aids
Driving Aids When activated, the system will monitor DRIVER ALERT (If Equipped) your alertness level based upon your driving behavior in relation to the lane PRINCIPLE OF OPERATION markings, and other factors. WARNING System Warnings The driver alert system is designed Note: Note: The system will not issue to aid you.
Page 208: Lane Keeping System
Driving Aids WARNINGS At all times you are responsible for controlling your vehicle, supervising the system and intervening if required. If the sensor becomes blocked the E131359 system may not function. The current assessment of your alertness In cold and severe weather indicates that you should rest as soon as conditions the system may not safely possible.
Page 209 Driving Aids Switching the System On and Off Note: The system on or off setting is stored until it is manually changed, unless a MyKey is detected. If the system detects a MyKey it defaults to on and the mode is set to Alert. Note: If a MyKey is detected, pressing the button will not affect the on or off status of the system.
Page 210 Driving Aids • • Your vehicle is under the activation speed. • Medium • The turn indicator is active. • High • Your vehicle is in a dynamic maneuver. System Display • The road has no or poor lane markings in the camera field-of-view.
Page 211 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Staying too close to the lane marking Driving at high speeds in curves Previous feature activation happened within the last one second Ambiguous lane markings (mainly in construction zones) Rapid transition from light to dark or vice versa Sudden offset in lane markings...
Page 212: Blind Spot Information System
Driving Aids Note: The Blind Spot Information System BLIND SPOT INFORMATION does not prevent contact with other vehicles SYSTEM or objects; nor detect parked vehicles, people, animals or infrastructure (fences, Blind Spot Information System guardrails, trees, etc.). It's only designed to (BLIS ) with Cross Traffic Alert alert you to vehicles in the blind zones.
Page 213 Driving Aids WARNING To help avoid personal injury, NEVER use the Cross Traffic Alert system as a replacement for using the interior and exterior mirrors and looking over your shoulder before backing out of a parking space. Cross Traffic Alert is not a replacement for careful driving.
Page 214 Driving Aids E142441 Cross Traffic Alert also sounds a series of Zone coverage also decreases when tones and a message appears in the parking at shallow angles. Here, the left information display indicating a vehicle is sensor is mostly obstructed; zone coverage coming from the right or left.
Page 215 Driving Aids Reasons for messages being displayed The radar Clean the fascia area in surface is front of the radar or remove dirty or the obstruction. obstructed The radar Drive normally in traffic for surface is a few minutes to allow the not dirty or radar to detect passing obstructed...
Page 216: Steering
Driving Aids • Driving in reverse faster than 5 mph One or both systems cannot be switched (8 km/h). off when MyKey is used. See (page 53). • Backing out of an angled parking spot. You can also have one or both systems switched off permanently at an authorized False Alerts dealer.
Page 217: Collision Warning System
Driving Aids Steering Tips WARNINGS The collision warning system with If the steering wanders or pulls, check for: brake support cannot help prevent • Correct tire pressures. all collisions. Do not rely on this • Uneven tire wear. system to replace driver judgment and the need to maintain distance and speed.
Page 218 Driving Aids Using the Collision Warning System Blocked Sensors WARNING The collision warning system’s brake support can only help reduce the speed at which a collision occurs if the driver applies the vehicle’s brakes. The brake pedal must be pressed just like any typical braking situation.
Page 219 Driving Aids System Limitations WARNING The collision warning system’s brake support can only help reduce the speed at which a collision occurs if the driver applies the vehicle’s brakes. The brake pedal must be pressed just like any typical braking situation. Due to the nature of radar technology, there may be certain instances where vehicles do not provide a collision warning.
Page 220: Load Carrying
Load Carrying the following terms for LOAD LIMIT determining your vehicle’s weight Vehicle Loading - with and ratings, with or without a trailer, without a Trailer from the vehicle’s Tire Label or Safety Compliance Certification This section will guide you in the Label: proper loading of your vehicle, Base Curb Weight - is the weight...
Page 221 Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
Page 222: Towing
Load Carrying E142517 CARGO E143817 GAWR (Gross Axle Weight Cargo Weight - includes all Rating) - is the maximum weight added to the Base Curb allowable weight that can be Weight, including cargo and carried by a single axle (front or optional equipment.
Page 223: Towing
Load Carrying Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer. E143818 Safety Compliance Certification GVW (Gross Vehicle Weight) - Label. The label shall be affixed is the Vehicle Curb Weight, plus to either the door hinge pillar, cargo, plus passengers.
Page 224: Towing
Load Carrying E142524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. E143819 GCWR (Gross Combined GCW (Gross Combined Weight) Weight Rating) - is the maximum - is the Gross Vehicle Weight plus...
Page 225: Towing
Load Carrying for operation at Gross Vehicle Examples: For a 5000 pound Weight Rating, not at Gross (2268 kilogram) conventional Combined Weight Rating.) trailer, multiply 5000 by 0.10 and Separate functional brakes should 0.15 to obtain a proper tongue be used for safe control of towed load range of 500 to 750 pounds vehicles and for trailers where the (227 to 340 kilograms).
Page 226: Towing
Load Carrying 2. Determine the combined *Suppose your vehicle has a weight of the driver and 1400-pound (635-kilogram) cargo passengers that will be riding and luggage capacity. You decide in your vehicle. to go golfing. Is there enough load capacity to carry you, four of your 3.
Page 227 Load Carrying be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be: 1400 - (2 x...
Page 228: Towing
Towing We recommend the use of a wheel lift and TOWING A TRAILER dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford WARNING Motor Company has not approved a slingbelt towing procedure. Vehicle Never tow a trailer with a damage may occur if towed incorrectly, or Fusion Hybrid.
Page 229: Recreational Towing
Towing Recreational Towing 3. Turn the vehicle off by turning the ignition key past the accessory position. Note: Put your climate control system in The key position is between the recirculated air mode to prevent exhaust accessory and off positions. See fumes from entering the vehicle.
Page 230: Driving Hints
Driving Hints There are also some things you may want BREAKING-IN to avoid doing because they reduce your fuel economy: You need to break in new tires for approximately 300 miles (480 • Avoid sudden or hard accelerations. kilometers). During this time, your vehicle •...
Page 231: Floor Mats
Driving Hints WARNINGS Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position.
Page 232 Driving Hints E142666 To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure. Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 233: Roadside Emergencies
• Towing — independent service contractors, if not prohibited by state, Canadian customers who require roadside local or municipal law, shall tow Ford assistance, call 1-800-665-2006. eligible vehicles to an authorized dealer within 35 mi (56 km) of the Vehicles Sold in Canada: Using...
Page 234: Hazard Warning Flashers
2. Switch on the ignition. Call the Ford Roadside Assistance at 3. Check the information display for the 1-800-665-2006 for additional Ready to Drive light as the gasoline information.
Page 235: Jump Starting The Vehicle
Roadside Emergencies Preparing Your Vehicle 2. Press the brake pedal and press the push button start to switch on the Note: Use only a 12-volt supply to start your ignition. vehicle. 3. Check the information display for the Note: Do not disconnect the battery of the Ready to Drive light as the gasoline disabled vehicle as this could damage the engine may not start, but the electric...
Page 236 Roadside Emergencies E175005 A. Negative prong (–) B. Positive prong (+) Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Note: Remove the red cap from the positive prong (B) on your vehicle before connecting the cables.
Page 237: Jump Starting
Roadside Emergencies WARNING Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Page 238: Collision, Damage Or Fire Event
Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): •...
Page 239 • Avoid contact with leaking fluids and • For vehicles in Canada, notify Ford gases, and remain out of the way of Motor Company 1-800-565-3673 oncoming traffic until emergency (then follow the prompts on the voice responders arrive.
Page 240: Post-Crash Alert System
Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: •...
Page 241: Customer Assistance
A reasonable time must be allowed to Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or 1-800-565-3673 (FORD) remanufactured or other parts that are Online authorized by Ford.
Page 242: In California (U.s. Only)
2. Four or more repair attempts are made Ford in writing before pursuing remedies on the same nonconformity (a defect under your state’s warranty laws. Ford is or condition that substantially impairs also allowed a final repair attempt in some the use, value or safety of the vehicle) states.
Page 243: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB. Canadian dealers. In those cases where You are not bound by the decision, and you continue to feel that the efforts by Ford may reject the decision and proceed to of Canada and the authorized dealer to...
Page 244: Getting Assistance Outside The U.s. And Canada
CAMVAP decisions are fast, fair, FORD MOTOR COMPANY and final as the arbitrator’s award is Customer Relationship Center binding on both you and Ford of Canada. 1555 Fairlane Drive CAMVAP services are available in all Fairlane Business Park #3 Canadian territories and provinces.
Page 245: Ordering Additional Owner's Literature
REPORTING SAFETY DEFECTS identification number (VIN) and new address with Ford Motor Company Export (U.S. ONLY) Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 246: Reporting Safety Defects (Canada Only)
Customer Assistance To contact NHTSA, you may call You can also obtain other the Vehicle Safety Hotline information about motor vehicle toll-free at 1-888-327-4236 (TTY: safety from 1-800-424-9153); go to http://www.safercar.gov. http://www.safercar.gov; or write REPORTING SAFETY DEFECTS Administrator (CANADA ONLY) 1200 New Jersey Avenue, If you believe that your vehicle has Southeast...
Page 247: Fuses
Fuses The power distribution box is located in FUSE SPECIFICATION CHART the engine compartment. It has high-current fuses that protect your Power Distribution Box vehicle's main electrical systems from overloads. WARNINGS Always disconnect the battery before If the battery has been disconnected and servicing high-current fuses.
Page 248 Fuses Fuse or relay number Fuse amp rating Protected components — Blower motor relay. Power point 3 - back of console. — Not used. Powertrain control module - vehicle power Powertrain control module - vehicle power — Powertrain control module relay. Power point 1 - driver front.
Page 249 Fuses Fuse or relay number Fuse amp rating Protected components Run-start transmission oil pump. Run-start anti-lock brake system. Run-start powertrain control module. Fuel door solenoid. — Not used. Hybrid content vehicle power 5. — Not used. — Not used. — HEV/PHEV pulse width modulated fan relay.
Page 250 Fuses Fuse or relay number Fuse amp rating Protected components Horn. Air flow monitor. — Not used. Hybrid content vehicle power 1. Hybrid content vehicle power 2. Power seats. Hybrid content vehicle power 3. Hybrid content vehicle power 4. Micro fuse. Dual micro fuse.
Page 251 Fuses E144949 Fuse or relay number Fuse amp rating Protected components Fuel pump feed. — Not used. — Not used. Vacuum pump relay. Pulse width modulated fan. — Not used. Body control module 1. — Not used. PHEV charger. Front heated seat. Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 252 Fuses Fuse or relay number Fuse amp rating Protected components — Not used. Body control module 2. Heated rear window. Anti-lock brake system valves. Passenger seat. — Not used. Panoramic roof #1. Rear heated seat. Driver seat module. — Not used. Transmission oil pump.
Page 253: Passenger Compartment Fuse Panel
Fuses Passenger Compartment Fuse instrument panel to the left of the steering Panel column. Note: It may be easier to access the fuse The fuse panel is located under the panel if you remove the finish trim piece. E145984 Fuse or relay number Fuse amp rating Protected components Lighting (ambient, glove box, vanity, dome,...
Page 254 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare). Not used (spare). Not used (spare). Keypad. Cell phone passport module. Power decklid module. Not used (spare). Climate control. 7.5A Gear shift. Steering wheel column. 7.5A Instrument cluster. Datalink logic.
Page 255 Fuses Fuse or relay number Fuse amp rating Protected components Front passenger door (window, mirror). Moonroof. Amplifier. Rear driver side door (window). Rear passenger side door (window). Not used (spare). GPS. Voice control. Display. Adaptive cruise control. Radio frequency receiver. Radio.
Page 256: Changing A Fuse
Fuses CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. E142430 If electrical components in the vehicle are not working, a fuse may have blown.
Page 257: Maintenance
Maintenance Working with the Engine Off GENERAL INFORMATION Set the parking brake and shift to park Have your vehicle serviced regularly to help (P). maintain its roadworthiness and resale 2. Switch off the engine. value. There is a large network of authorized dealers that are there to help 3.
Page 258: Under Hood Overview
Maintenance 4. Open the hood. The hood strut automatically supports the hood. Closing the Hood Lower the hood until it engages on to the secondary latch. 2. Firmly push down on the front of the hood to close it fully. Note: Make sure that the hood is correctly closed.
Page 259 Maintenance E146046 Engine coolant reservoir cap Engine oil filler cap Engine air cleaner cover Brake fluid reservoir cap Power distribution box Inverter system controller Inverter system controller coolant reservoir cap Engine oil dipstick Windshield washer fluid reservoir cap Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 260: Engine Oil Dipstick
Check the level before starting the engine and make sure that the level is between Remove the filler cap. the MIN and the MAX marks. 2. Add engine oil that meets the Ford Make sure that your vehicle is on level specifications. See Capacities and ground.
Page 261: Engine Coolant Check
Maintenance WARNINGS From the main menu scroll to: Do not put engine coolant in the windshield washer fluid container. If Message Action and description sprayed on the windshield, engine Settings Press the right arrow button, coolant could make it difficult to see then from this menu scroll through the windshield.
Page 262: Adding Coolant
MIN and MAX marks on the inverter system controller coolant reservoir. Note: It is very important to use prediluted coolant meeting the Ford specification in Note: Coolant expands when it is hot. The order to avoid plugging the small coolant level may extend beyond the MAX mark.
Page 263 Adding Engine Coolant Recycled Engine Coolant Unscrew the engine coolant reservoir Ford Motor Company does not recommend cap slowly. Any pressure will escape the use of recycled engine coolant since a as you unscrew the cap. Ford-approved recycling process is not yet available.
Page 264 If you drive in extremely cold climates: The service engine soon • It may be necessary to have an indicator will illuminate. authorized Ford dealer increase the If the engine reaches a preset coolant concentration above 50%. over-temperature condition, the engine •...
Page 265: Automatic Transmission Fluid Check
Add fluid to fill the reservoir if the level is a transmission fluid dipstick. low. Only use a washer fluid that meets Have an authorized dealer check and Ford specifications. See Capacities and change the transmission fluid at the Specifications (page 313). correct service interval. Your transmission does not consume fluid.
Page 266: Fuel Filter
When a low-voltage battery replacement is necessary, see an authorized dealer to replace the low-voltage battery with a Ford recommended replacement low-voltage battery that matches the electrical requirements of the vehicle Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 267 When a battery replacement is required, pedal. then you should only replace it with a Ford 9. Drive the vehicle at least 10 miles (16 recommended replacement battery that kilometers) to completely relearn the matches the electrical requirements of the idle and fuel trim strategy.
Page 268: Checking The Wiper Blades
Maintenance Note: It is recommended that the negative 2. Press the locking buttons together. battery cable terminal be disconnected from 3. Rotate and remove the wiper blade. the battery if you plan to store your vehicle 4. Install in the reverse order. for an extended period of time.
Page 269: Horizontal Aim Adjustment
Maintenance Vertical Aim Adjustment Procedure 4. On the wall or screen you will observe a flat zone of high intensity light Park the vehicle directly in front of a located at the top of the right hand wall or screen on a level surface, portion of the beam pattern.
Page 270: Removing A Headlamp
Maintenance REMOVING A HEADLAMP E159693 Note: To remove push pins, use a 5. Remove the two screws securing the flat-bladed screwdriver to pull up the center headlamp using a flat-bladed release pin. screwdriver. Make sure the headlamp control is in the off position and open the hood.
Page 271: Changing A Bulb
Maintenance 9. From the front of the vehicle, gently pull the front bumper cover forward 4 inches (10 centimeters) by grasping it next to the headlamp to be serviced and in the lower front of the wheel opening. E159696 Remove the two outmost front bumper cover lower fasteners, only on the side of the headlamp you are servicing, by turning them counterclockwise.
Page 272: Led Lamps
Maintenance Headlamp 3. Turn the bulb holder counterclockwise and remove it. You must remove the headlamp assembly 4. Disconnect the electrical connector. prior to replacing any bulb. See Bulb Specification Chart (page 271). Note: Do not touch the bulb glass. Note: You cannot separate the bulb from the bulb holder.
Page 273: Reverse Lamp
Maintenance Reverse Lamp Remove Rear Lamp Assembly, Wagon Remove Rear Lamp Assembly, 4-door and 5-door E193238 Carefully remove the screw caps and remove the screws. 2. Gently pull the lamp assembly away from the vehicle. E193239 Carefully remove trim plate. 2.
Page 274: Bulb Specification Chart
Maintenance Remove the Bulb 2. Remove the bulb from the bulb holder. Replacing the License Plate Lamp Bulb E72789 Carefully release the spring clip. 2. Remove the lamp. 3. Remove the bulb. BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below.
Page 275 Maintenance Function Trade name *Headlamp high beam (Halogen) H7LL *Headlamp low beam (Halogen) H11LL *Side marker lamp - front *Park lamp - front *Turn lamp - front PWY24W *Fog lamp - front *Tail and brake lamp - high series *Tail and brake lamp - low series Reverse lamp *Turn lamp - rear - high series *Turn lamp - rear - low series...
Page 276: Changing The Engine Air Filter
Maintenance 5. Install the new engine air filter element CHANGING THE ENGINE AIR to the engine air cleaner assembly. FILTER 6. Install the air cleaner cover. Tighten the 5 bolts to the air cleaner WARNING cover. To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the...
Page 277: Vehicle Care
Vehicle Care GENERAL INFORMATION CLEANING THE EXTERIOR Your Ford or Lincoln authorized dealer has Wash your vehicle regularly with cool or many quality products available to clean lukewarm water and a neutral pH your vehicle and protect its finishes. shampoo, we recommend Motorcraft Detail Wash.
Page 278: Waxing
Vehicle Care Note: Never use abrasive materials, for • Do not allow wax to come in contact example steel wool or plastic pads as they with any non-body (low-gloss black) can scratch the chrome surface. colored trim. The wax will discolor or stain the parts over time.
Page 279: Cleaning The Windows And Wiper Blades
Vehicle Care • Never wash or rinse any ignition coil, WARNINGS spark plug wire or spark plug well, or On vehicles equipped with the area in and around these locations. seat-mounted airbags, do not use • Cover the battery, power distribution chemical solvents or strong box, and air filter assembly to prevent detergents.
Page 280: Cleaning Leather Seats
Vehicle Care Note: Follow the same procedure as 4. If necessary, apply more soap and cleaning leather seats for cleaning leather water solution or cleaning product to instrument panels and leather interior trim a clean, soft cloth and press it onto the surfaces.
Page 281: Repairing Minor Paint Damage
Vehicle Care • Alcohol solutions. Note: Some automatic car washes may cause damage to the finish on your wheel • Solvents or cleaners intended rims and covers. specifically for rubber, vinyl and plastics. Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation Note: Do not use Motorcraft Premium to remove brake dust and dirt, could wear Leather and Vinyl Cleaner ZC-56 on Lincoln...
Page 282: Fuel System
Vehicle Care Engine We engineer and test all motor vehicles and their components for reliable, regular • Change the engine oil and filter prior to driving. Under various conditions, storage because used engine oil long-term storage may lead to degraded contains contaminates which may engine performance or failure unless you cause engine damage.
Page 283: Removing Vehicle From Storage
Vehicle Care We recommend the following options for • Check under the hood for any foreign your plug-in vehicle: material that may have collected during storage such as mice or squirrel • Leave your vehicle plugged in. The 12V nests. battery maintains power if left plugged in.
Page 284: Wheels And Tires
TEMPORARY MOBILITY KIT Type 1 Note: The temporary mobility kit canister contains enough sealant compound for one tire repair only. See your authorized Ford dealer for additional replacement sealant canisters. The kit is located under the load floor of the trunk. The kit consists of an air...
Page 285 (200 km). Drive only to the closest • Only use the sealing compound before authorized Ford dealer or tire repair shop to the use by date. The use by date is on have your tire inspected. the lower right hand corner of the label •...
Page 286 Wheels and Tires What to do when a Tire Is 2. Unwrap the clear tube from the Punctured compressor housing. 3. Remove the tube cap and fasten the A tire puncture within the tire tread area metal connector of the tube to the tire can be repaired in two stages with the kit.
Page 287 Wheels and Tires Note: If you experience any unusual vibration, ride disturbance or noise while driving, reduce your speed until you can safely pull off to the side of the road to call for roadside assistance. Note: Do not proceed to the second stage of this operation.
Page 288 (hose). You can obtain and replace sealing compound and spare parts E144624 at an authorized Ford dealer or tire dealer. 2. Locate the yellow cap at the end of the Empty sealant bottles may be disposed of clear tube.
Page 289 Installation of the sealant canister to compressor housing. the kit Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. E144629 E144626 Align the sealant canister with the kit Be sure to check the sealant compound's housing.
Page 290 Note: Do not drive the vehicle above 50 mph (80 km/h). Note: Do not drive further than 120 mi (200 km). Drive only to the closest authorized Ford dealer or tire repair shop to have your tire inspected. • Drive carefully and avoid abrupt steering maneuvers.
Page 291 • Before operating the kit, make sure stem on the wheel must be replaced your vehicle is safely off the road and by an authorized Ford dealer. away from moving traffic. Turn on the hazard lights. • Operating the kit could cause an electrical disturbance in radio, CD, and •...
Page 292 Wheels and Tires Preparation: Park the vehicle in a safe, level 4. Plug the power cable into the 12-volt and secure area, away from moving traffic. power point in the vehicle. 5. Remove the warning sticker found on Turn the hazard lights on. Apply the parking the casing/housing and place it on the brake and turn the engine off.
Page 293 Wheels and Tires pressure gauge reading will indicate Note: If you experience any unusual the tire inflation pressure after about vibration, ride disturbance or noise while 30 seconds of operation. The final tire driving, reduce your speed until you can pressure should be checked with the safely pull off to the side of the road to call compressor turned OFF in order to get...
Page 294 Empty sealant canisters may be disposed of at home. However, canisters still containing liquid sealant should be disposed of by your local authorized Ford dealer or tire dealer, or in accordance with local waste disposal regulation. Note: After the sealing compound has been...
Page 295 Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your authorized Ford dealer for assistance. Be sure to check the sealant compound’s E175988 use-by date regularly.
Page 296: Tire Care
U.S. Department of TIRE CARE Transportation Tire quality Information About Uniform grades: The U.S. Department of Tire Quality Grading Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. Treadwear...
Page 297 Wheels and Tires The traction grades, from highest Federal Motor Vehicle Safety to lowest are AA, A, B, and C. The Standard No. 139. Grades B and A grades represent the tire’s ability represent higher levels of to stop on wet pavement as performance on the laboratory measured under controlled test wheel than the minimum...
Page 298 Wheels and Tires *kPa: Kilopascal, a metric unit of Information Contained on the air pressure. Tire Sidewall *PSI: Pounds per square inch, a Both U.S. and Canada Federal standard unit of air pressure. regulations require tire manufacturers to place *Cold tire pressure: The tire standardized information on the pressure when the vehicle has sidewall of all tires.
Page 299 Wheels and Tires A. P: Indicates a tire, designated G. H: Indicates the tire's speed by the Tire and Rim Association, rating. The speed rating denotes that may be used for service on the speed at which a tire is cars, sport utility vehicles, designed to be driven for extended minivans and light trucks.
Page 300 Wheels and Tires J. Tire Ply Composition and Letter Speed rating Material Used: Indicates the rating number of plies or the number of 168 mph (270 km/h) layers of rubber-coated fabric in the tire tread and sidewall. Tire 186 mph (299 km/h) manufacturers also must indicate Note: For tires with a maximum the ply materials in the tire and the...
Page 301 Wheels and Tires *Traction: The traction grades, The tire suppliers may have from highest to lowest are AA, A, additional markings, notes or B, and C. The grades represent the warnings such as standard load tire's ability to stop on wet or radial tubeless.
Page 302 Wheels and Tires C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual; defined as four tires on the rear axle (a total of six or more tires on the vehicle).
Page 303 Numbers of 70 or automatic service station gauges lower indicate a short sidewall. may be inaccurate. Ford recommends the use of a digital D. D: Indicates a diagonal type tire. or dial-type tire pressure gauge R: Indicates a radial type tire.
Page 304 Wheels and Tires (affixed to either the door hinge When weather temperature pillar, door-latch post, or the door changes occur, tire inflation edge that meets the door-latch pressures also change. A 10°F post, next to the driver's seating (6°C) temperature drop can position), or Tire Label which is cause a corresponding drop of 1 located on the B-Pillar or the edge...
Page 305 Wheels and Tires 3. Add enough air to reach the Inspecting Your Tires and recommended air pressure. Wheel Valve Stems Note: If you overfill the tire, release Periodically inspect the tire treads air by pressing on the metal stem for uneven or excessive wear and in the center of the valve.
Page 306 Wheels and Tires Tire Wear or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. WARNING Tires degrade over time depending on many factors E142546 such as weather, storage When the tread is worn down to conditions, and conditions of use...
Page 307 Use of any tire or wheel four numbers represent the week not recommended by Ford can and year the tire was built. For affect the safety and performance example, the numbers 317 mean of your vehicle, which could result the 31st week of 1997.
Page 308 For a mounting pressure more WARNINGS than 20 psi (1.38 bar) greater than If your vehicle is stuck in the maximum pressure, a Ford snow, mud, sand, etc., do not dealer or other tire service rapidly spin the tires; spinning the...
Page 309 Wheels and Tires Driving habits have a great deal Tire and Wheel Alignment to do with your tire mileage and A bad jolt from hitting a curb or safety. pothole can cause the front end *Observe posted speed limits of your vehicle to become misaligned or cause damage to *Avoid fast starts, stops and turns your tires.
Page 310 Wheels and Tires Note: Your vehicle may be All vehicles with directional tires equipped with a dissimilar spare (front tires on the left side of the wheel and tire assembly. A diagram) dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and...
Page 311: Using Snow Chains
Wheels and Tires Each tire, including the spare (if USING SNOW CHAINS provided), should be checked monthly when cold and inflated WARNING to the inflation pressure If you choose to install snow tires on recommended by the vehicle manufacturer your vehicle, they must be the same on the vehicle placard or tire inflation size, construction, and load range as pressure label.
Page 312 Wheels and Tires When the malfunction indicator is You should always have your tires serviced illuminated, the system may not be able by an authorized dealer. to detect or signal low tire pressure as Check the tire pressure periodically (at intended.
Page 313 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 314: Technical Specifications
Ib-ft (Nm) M12 x 1.5 100 (135) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
Page 315 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles. Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 316: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression 12.3:1 ratio Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 317: Motorcraft Parts
WW-2700 (passenger side) We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 318: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION Make, vehicle line, series, body NUMBER type Engine type The vehicle identification number is Check digit located on the left-hand side of the instrument panel. Model year Assembly plant Production sequence number VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic, XXXX is representative of your vehicle identification...
Page 319: Transmission Code Designation
Capacities and Specifications The transmission code is on the Safety TRANSMISSION CODE Compliance Certification Label. The DESIGNATION following table shows the transmission code along with the transmission description. E167814 Description Code Electronic continuously variable transmission (ECVT), automatic and power split Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 320: Technical Specifications
The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Ford part name or Ford part number / equivalent Ford specification Between MIN and...
Page 321 Your engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford's oil specification. It is also acceptable to use an engine oil of recommended viscosity grade that meets API SN requirements and displays the API certification mark for gasoline engines.
Page 322: Audio System
MP3 individual tracks and folder compact discs may not function correctly structures work as follows: when used in Ford CD players. • There are two different modes for MP3 disc playback: MP3 track mode Note: Do not insert CDs with homemade...
Page 323: Audio Unit - Vehicles With: Am/Fm/Cd/Sync/Satellite Radio
Audio System • MP3 folder mode represents a folder AUDIO UNIT - VEHICLES WITH: structure consisting of one level of AM/FM/CD/SYNC/SATELLITE folders. The CD player numbers all MP3 RADIO tracks on the disc (noted by the .mp3 file extension) and all folders containing MP3 files, from F001 WARNING (folder) T001 (track) to F253 T255.
Page 324 Audio System CD: Press this button to listen to a CD. Press the function buttons below the radio screen to select on-screen options of Repeat or Shuffle. SOUND: Press this button to access settings for Treble, Midrange, Bass, Fade and Balance. Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings.
Page 325: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System MEDIA: Press this button to access your auxiliary input jack or switch between devices you plug into the input jack or USB port. Clock: Press this button to access the clock setting. Use the center arrow controls to change the hours and minutes. You can also set the clock by pressing the MENU button and scrolling to Clock Settings.
Page 326 Audio System E144489 VOL and Power: Press this button to turn the system off and on. Turn it to adjust the volume. CD slot: Insert a CD. TUNE: Once you select a frequency band, turn the control to find the desired station manually.
Page 327: Audio Unit - Vehicles With: Sony Am/Fm/Cd
Audio System Note: The MyFord Touch system controls AUDIO UNIT - VEHICLES WITH: most of the audio features. See MyFord SONY AM/FM/CD Touch (page 373). WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 328: Menu Structure
Audio System VOL: Turn the control to adjust the volume. SOURCE: Press this button to access different audio modes such as AM, FM and A/V Input. Seek, Reverse and Fast Forward: In radio mode, select a frequency band and press one of these buttons. The system stops at the first station it finds in that direction.
Page 329 Audio System SIRIUS Scan Select for a brief sampling of all available channels. Show ESN Select to view your satellite radio electronic serial number (ESN). You will need this number when communicating with Sirius to activate, modify or track your account. Channel Guide Select to view available satellite radio channels.
Page 330: Digital Radio
Audio System CD Settings Scan All Select to scan all disc selections. Scan Folder Select to scan all music in the current MP3 folder. CD Compression Select to bring soft and loud passages together for a more consistent listening level. Clock Settings Set Time Select to set the time.
Page 331 Audio System The multicast indicator appears in FM When HD Radio broadcasts are active, you mode (only) if the current station is can access the following functions: broadcasting multiple digital broadcasts. • Scan allows you to hear a brief The highlighted numbers signify available sampling of all available stations.
Page 332 Audio System In order to provide the best possible technology. Independent entities own and experience, use the contact form to report operate each station. These stations are any station issues found while listening to responsible for ensuring all audio streams a station broadcasting with HD Radio and data fields are accurate.
Page 333: Satellite Radio
SIRIUS® broadcasts a variety of music, HD Radio logos are proprietary trademarks news, sports, weather, traffic and of iBiquity Digital Corp. Ford Motor entertainment satellite radio channels. For Company and iBiquity Digital Corp. are not more information and a complete list of...
Page 334 Audio System SIRIUS satellite radio is a For more information on extended subscription-based satellite radio service subscription terms (a service fee is that broadcasts a variety of music, sports, required), the online media player and a news, weather, traffic and entertainment complete list of SIRIUS satellite radio programming.
Page 335: Audio Input Jack
Audio System Message Condition Action Questions? Call Your satellite service is no Contact SIRIUS at 1-888- longer available. 539-7474 to resolve 1-888-539-7474 subscription issues. None found All the channels in the Use the channel guide to selected category are either turn off the Lock or Skip Check Channel Guide skipped or locked.
Page 336: Usb Port
Audio System 5. Switch your portable music player on and adjust its volume to half its maximum level. 6. Press AUX until LINE or LINE IN appears in the display. You should hear music from your device even if it is low. Adjust the volume on your portable music player until it reaches the volume level of the FM station or CD.
Page 337: Sync
SYNC GENERAL INFORMATION • Use the advanced voice recognition SYNC is an in-vehicle communications system. system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this). •...
Page 338 SYNC In the United States, call 1-800-392-3673. When using SYNC: • Do not operate playing devices if the In Canada, call 1-800-565-3673. power cords or cables are broken, split Times are subject to change due to or damaged. Place cords and cables holidays.
Page 339: Using Voice Recognition
SYNC module. Ford Motor This system helps you control many Company and Ford of Canada will not features using voice commands. This access the system data for any purpose allows you to keep your hands on the other than as described absent consent, a wheel and focus on what is in front of you.
Page 340: System Interaction And Feedback
SYNC System Interaction and Feedback The default setting is to a higher level of interaction in order to help you learn to use The system provides feedback through the system. You can change these settings audible tones, prompts, questions and at any time.
Page 341: Using Sync With Your Phone
SYNC When you say: The system: "Media candidate lists off" Makes a best guess from the media candidate list. You may still occasionally be asked questions. "Media candidate lists on" Clarifies your voice command for media candidates. "Phone candidate lists off" Makes a best guess from the phone candidate list.
Page 342 SYNC Pairing a Phone for the First Time Press the phone button, and then scroll to System Settings. Press OK. Note: SYNC can support downloading up 2. Scroll to Bluetooth Devices. Press OK. to approximately 1000 entries per Bluetooth-enabled cellular phone. 3.
Page 343 SYNC "PHONE" "DIAL" "Connections" "411 (four-one-one)", "911" (nine-one- one) "Dial" "700" (seven hundred) "Go to privacy" "800" (eight hundred) "Hold" "900" (nine hundred) "Join" "Pound" (#) "Menu" "Number <0-9>" "Phone book <name>" "Asterisk" (*) "Phone book <name> at home" "Clear" (deletes all entered digits) "Delete"...
Page 344 SYNC Receiving Calls "MENU" When receiving a call, you can: "Signal" • Answer the call by pressing the phone "Text message inbox" button. • Reject the call by pressing and holding Words in ( ) are optional and do not have the phone button.
Page 345 SYNC When you select: You can: 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press OK. Press OK again when Join Calls? appears.
Page 346 SYNC When you select: You can: Note: The system attempts to automatically re-download your phonebook and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Access and call any contacts in your previously down- Phonebook loaded phonebook.
Page 347 SYNC Text Messaging Sending, Downloading and Deleting Your Text Messages Note: This is a phone-dependent feature. Note: Forwarding a text message is a SYNC allows you to receive, send, speed-dependent feature and is only download and delete text messages. The available when your vehicle is traveling at 3 system can also read incoming text mph (5 km/h) or less.
Page 348: Accessing Your Phone Settings
Can't wait to see you each text message with the following I'm stuck in traffic signature: "This message was sent from my <Ford or Lincoln>". Accessing Your Phone Settings Pre-defined text message options These are phone-dependent features. Your phone settings allow you to access and...
Page 349 SYNC When you select: You can: If your phone supports in-band ringing, your phone's ring tone plays when you choose Phone Ringer. Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1.
Page 350 SYNC Press the phone button to enter the 3. Scroll to Bluetooth Devices. Press OK. phone menu 4. Scroll to select from the following 2. Scroll to System Settings. Press OK. options: If You Select You Can See Using SYNC With Your Phone (page 338).
Page 351 SYNC Advanced Press the phone button to enter the phone menu The Advanced menu allows you to access 2. Scroll to System Settings. Press OK. and set prompts, languages, defaults, perform a master reset, install an 3. Scroll to Advanced. Press OK. application and view system information.
Page 352: Sync Applications And Services
SYNC If you select: You can: System Info Access the Auto Version number as well as the FDN number. Press OK to select. MAP Profile This is a Bluetooth component, which can further help your phone with the exchange of text messages. Return Exit the current menu.
Page 353 SYNC Note: Every phone operates differently. To make sure that 911 Assist works While SYNC 911 Assist works with most properly: cellular phones, some may have trouble • SYNC must be powered and working using this feature. properly at the time of the incident and throughout feature activation and use.
Page 354: Vehicle Health Report
SYNC Vehicle Health Report If you do not cancel the call, and SYNC makes a successful call, a pre-recorded WARNING message plays for the 911 operator, and then the occupant(s) in your vehicle is able Always follow scheduled to talk with the operator. Be prepared to maintenance instructions, regularly provide your name, phone number and inspect your vehicle, and seek repair...
Page 355 Return: Press OK to exit the menu. Run Report? Press OK for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls and other field service actions and vehicle inspec- tion items that still need servicing from an authorized dealer.
Page 356 Message and data rates may apply. Ford www.SYNCMyRide.com. If you do not want Motor Company reserves the right to change Ford or its service providers to collect your or discontinue this product service at any vehicle travel information or other...
Page 357 SYNC 2. When prompted, say "Services". This assistance in finding a location you can initiates an outgoing call to SYNC say "Operator" at any time within a Services using your paired and Directions or Business search to speak connected Bluetooth-enabled cellular with a live operator.
Page 358: Sync Applink
SYNC SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points such as work or home. You can also save favorite information like sports teams or a news category.
Page 359: Using Sync With Your Media Player
SYNC To Access Using the Media Menu USING SYNC WITH YOUR MEDIA PLAYER Press the AUX button on the center console. You can access and play music from your 2. Press MENU to access the SYNC digital music player over your vehicle's menu.
Page 360: What's Playing
SYNC Press OK and scroll through selections of: "USB" • Play All "Play playlist <name>" • Albums • Genres "Play previous folder" • Playlists "Play previous track" • Tracks • Explore USB "Play song <name>" • Similar Music "Play track <name>" •...
Page 361 SYNC <name> is a dynamic listing, meaning that "USB" it could be the name of anything, such as "Similar music" a group, artist or song. This voice command is not available until "What's playing?" indexing is complete. This voice command is only available in folder mode.
Page 362: Media Menu Features
SYNC Media Menu Features and also to add, connect or delete devices. Press AUX and then MENU to enter The media menu allows you to select your the media menu. media source, how to play your music (such as by artist, genre, shuffle or repeat), 2.
Page 363 SYNC When you select: You can: System Settings Access Bluetooth Device menu listings (Add, Connect, Set as Primary, On and Off, Delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Exit Media Menu Press OK to exit the media menu.
Page 364 SYNC When you select: You can: 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll to choose the desired artist. Press OK. Albums Sort all indexed media by albums. If there are fewer than 255 indexed albums, the system lists them alphabetically in flat file mode.
Page 365: System Settings
SYNC When you select: You can: Press OK to select. The system creates a new list of similar songs and begins playing. This feature does not include tracks with incomplete metadata information. Return Exit the current menu. With certain playing devices, if your metadata tags are not populated, the tracks are not available in voice recognition, play menu or similar music.
Page 366 SYNC When you select: You can: Press OK to select. Return Exit the current menu. This is a speed-dependent feature. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Press AUX and then MENU to enter Advanced the media menu.
Page 367: Sync Troubleshooting
SYNC When you select: You can: Master Reset Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Application Download new software applications (if available) and then load the desired applications through your USB port.
Page 368 SYNC Phone issues Issue Possible cause(s) Possible solution(s) The system says Phonebook This may be a limitation on Try pushing your phonebook Downloaded but the your phone's capability. contacts to SYNC by using phonebook in SYNC is the Add Contacts feature. empty or missing contacts.
Page 369 SYNC Phone issues Issue Possible cause(s) Possible solution(s) This may be a possible Try turning off the device, phone malfunction. resetting the device or removing the device's battery, then trying again. USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device,...
Page 370 SYNC USB and media issues Issue Possible cause(s) Possible solution(s) The file may be corrupted. Some devices require you to The song may have copy- change the USB settings right protection, which does from mass storage to MTP not allow it to play. class.
Page 371 SYNC Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) Turn off ID blocker on your phone as the system recog- nizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account.
Page 372 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". Do not use special charac- ters in the title. The system does not recognize them. SYNC does not understand You may be using the wrong Review the Phone voice...
Page 373 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not...
Page 374 SYNC AppLink issues Issue Possible cause(s) Possible solution(s) menu, selecting 'Apps.' then finding the particular app and choosing 'Force stop.' Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC. On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close...
Page 375 SYNC phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that more AppLink apps on your...
Page 376: Myford Touch
MyFord Touch (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 377 MyFord Touch (If Equipped) This system uses a four-corner strategy to Press to select any of the following: provide quick access to several vehicle • Driver Settings features and settings. The touchscreen • Recirculated Air provides easy interaction with your cellular •...
Page 378 MyFord Touch (If Equipped) • Calendar • Seek and Tune: Use as you normally would in media modes. • Apps • Eject: Eject a CD from the ENTERTAINMENT entertainment system. Press to select any of the following: • SOURCE: Touch the word repeatedly •...
Page 379 MyFord Touch (If Equipped) Safety Information • SEEK and PHONE ACCEPT: • While in radio mode, press to seek WARNING between memory presets or press and hold to seek between stations. Driving while distracted can result in loss of vehicle control, crash and •...
Page 380 MyFord Touch (If Equipped) Speed-restricted Features • Any action that requires you to use a keyboard is restricted, such as entering Some features of this system may be too a navigation destination or editing difficult to use while your vehicle is moving information.
Page 381 SYNC module. Ford Motor connected to the system. In addition, if you Company and Ford of Canada do not connect a media device, the system access the system data for any purpose...
Page 382 MyFord Touch (If Equipped) The display is located on the right side of Note: If your vehicle is not equipped with your instrument cluster (A). You can use Navigation, Compass appears in the display your steering wheel controls to view and instead of Navigation.
Page 383 MyFord Touch (If Equipped) Accessing a List of Available Commands These commands can be said at any time during a voice session • If you use the touchscreen, press the Settings icon > Help > Voice "List of commands" Command List. "Main menu"...
Page 384 MyFord Touch (If Equipped) Voice Settings To access these settings using voice commands: Voice settings allow you to customize the Press the voice icon. Wait for the level of system interaction, help and prompt "Please say a command". feedback. The system defaults to standard Another tone sounds to let you know interaction that uses candidate lists and the system is listening.
Page 385: Settings
MyFord Touch (If Equipped) SETTINGS E161968 Clock Display Sound Vehicle Settings Help Under this menu, you can set your clock, access and adjust the E142607 E142607 display, sound and vehicle settings as well as access settings for Press the Settings icon > Clock. specific modes or the help feature.
Page 386 MyFord Touch (If Equipped) The system automatically saves any Note: Photographs with extremely large updates you make to the settings. dimensions (such as 2048 x 1536) may not be compatible and appear as a blank Display (black) image on the display. Your system allows you to upload and view You can adjust the touchscreen display up to 32 photos.
Page 387 MyFord Touch (If Equipped) Vehicle Camera Settings This menu allows you to access settings Press the Settings icon > for your rear view camera. Vehicle, then select from the E142607 following: Press the Settings icon > Vehicle > Camera Settings, •...
Page 388 MyFord Touch (If Equipped) Charge point light ring Illuminates when plugging in, opening doors, pressing the unlock button on your remote, and while charging. Does not illuminate. Limited Cord Acknowledgement: Illuminates when plugging in. Charge Status: Illuminates when opening doors or pressing the unlock button on your remote.
Page 389 MyFord Touch (If Equipped) Voice Control Press the Settings icon > Settings > Voice Control, then E142607 select from the following: Voice control Interaction Mode Standard interaction mode provides more detailed inter- action and guidance. Advanced mode has less audible interaction and more tone prompts.
Page 390 MyFord Touch (If Equipped) Media player Gracenote Database Info This allows you to view the version level of the Gracenote Database. Gracenote Management With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off. Cover Art Priority With this feature on, the Gracenote Database supplied cover art for your music files.
Page 391 MyFord Touch (If Equipped) Navigation Have the system automatically fill-in State/Province information. Traffic Preferences Have the system display areas where roadwork occurs. Have the system display incident icons. Have the system display areas where difficult driving conditions may occur. Have the system display areas where snow and ice on the road may occur.
Page 392 MyFord Touch (If Equipped) Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle.
Page 393 MyFord Touch (If Equipped) Wi-fi Wi-Fi Settings Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previ- ously stored wireless network.
Page 394 MyFord Touch (If Equipped) CERTIFIED Logo is a certification mark of Wi-Fi the Wi-Fi Alliance. Help Press the Settings icon > Help, then select from the following: E142607 E142626 Help Where Am I? View your vehicle's current location, if your vehicle is equipped with navigation.
Page 395: Entertainment
MyFord Touch (If Equipped) To access Help using the voice commands, say "Help". The system provides allowable press the voice button, then, after the tone, voice commands for the current mode. ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In...
Page 396 MyFord Touch (If Equipped) Press the voice icon on the Your voice system allows you to change steering wheel. When prompted, audio sources with a simple voice E142599 you can say: command. For example, if you are listening to music on a USB device, then want to switch to a satellite radio channel, simply "BROWSE"...
Page 397: Am/Fm Radio
MyFord Touch (If Equipped) Options Sample commands Sound Settings "Sirius <0-223>" Touch this button to adjust settings for: "Sports games" • Bass • Midrange This command is only usable if you have • Treble an active subscription to SIRIUS satellite radio.
Page 398 MyFord Touch (If Equipped) Direct Tune The multicast indicator appears in FM mode (only) if the current station is Touch this button to manually enter the broadcasting multiple digital broadcasts. desired station number. Touch Enter when The highlighted numbers signify available you are done.
Page 399 MyFord Touch (If Equipped) When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
Page 400 HD Radio logos are proprietary trademarks E142599 steering wheel controls. When of iBiquity Digital Corp. Ford Motor prompted, say any of the following Company and iBiquity Digital Corp. are not commands. responsible for the content sent using HD Radio technology.
Page 401 MyFord Touch (If Equipped) "RADIO" "RADIO" "Tune" "<87.9-107.9>" "Help" "<87.9-107.9> HD" If available. "<530-1710>" If you have said "Browse", see the "AM" "Browse" chart later in this section. "AM <530-1710>" If you have said "Tune", see the following "Tune" chart. "AM autoset"...
Page 402 MyFord Touch (If Equipped) Scan "TUNE" Touch this button to hear a brief sampling "HD <#>" of channels. "Preset <#>" Options "Help" Touch this button to view and adjust various media settings. If available. Sound Settings SIRIUS® Satellite Radio (If Touch this button to adjust settings for: Activated) •...
Page 403 E142593 Note: SIRIUS does not support the Alert SIRIUS satellite radio is a feature on all channels. Ford Motor subscription-based satellite radio service Company shall not be responsible for Alert that broadcasts a variety of music, sports, feature variation.
Page 404 MyFord Touch (If Equipped) SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and...
Page 405 MyFord Touch (If Equipped) Troubleshooting tips Radio display Cause Action Updating. Update of channel No action required. The programming in progress. process may take up to three minutes. Call SIRIUS Your satellite service is no Contact SIRIUS at 1-888- 1-888-539-7474. longer available.
Page 406 MyFord Touch (If Equipped) Shuffle "SPORTS GAME" Touch this button to play the tracks or entire albums in random order, or turn the "Tune to the <college name> game" feature off if already on. "Tune to the <team city> game" Scan "Tune to the <team city>...
Page 407: Sd Card Slot And Usb Port
MyFord Touch (If Equipped) "CD" "Pause" "Play" "Play next track" "Play previous track" "Play track <1-512>" E142619 "Repeat" The SD card slot is located either in the center console or behind a small access "Repeat folder" door in the instrument panel. To access and play music from your device, press the "Repeat off"...
Page 408 MyFord Touch (If Equipped) This feature allows you to plug in media Sound Settings allows you to adjust playing devices, memory sticks, flash drives settings for: or thumb drives, and charge devices if they • Bass support this feature. • Midrange In order to playback video from your iPod •...
Page 409 MyFord Touch (If Equipped) Playing Video from Your Device "USB" or "SD CARD" To access and play video from your device, "Play podcast <name>" your vehicle's transmission must be in position P with the ignition in accessory "Play podcast episode <name>" mode.
Page 410 MyFord Touch (If Equipped) "BROWSE" "BROWSE" "TV show <name>" "Album <name>" "Video <name>" "All albums" "All artists" "Video playlist <name>" "All audiobooks" "Video podcast <name>" "All authors" "Help" "All composers" This command is only available in USB "All folders" mode and is device-dependent. "All genres"...
Page 411: A/V Inputs
MyFord Touch (If Equipped) To access, press the lower left corner on the touchscreen, then E142611 select the BT Stereo tab. Bluetooth Audio Voice Commands If you are listening to a Bluetooth audio device, press the voice E142599 button on the steering wheel control.
Page 412: Phone
MyFord Touch (If Equipped) 3. Press the lower left corner on the Troubleshooting touchscreen. Select either a tuned FM • Do not connect the audio input jack to station or a CD (if there is a CD already a line level output. The jack only works loaded into the system).
Page 413: Pairing Your Phone For The First Time
MyFord Touch (If Equipped) Phone Quick Dial Phonebook History Messaging Settings Pairing Your Phone for the First Hands-free calling is one of the main Time features of SYNC. Once you pair your phone, you can access many options using WARNING the touchscreen or voice commands.
Page 414: Pairing Subsequent Phones
MyFord Touch (If Equipped) Note: Select SYNC, and a six-digit PIN SYNC may prompt you with more phone appears on your device. options. For more information on your phone's capability, see your phone's 3. If prompted to enter a PIN on your manual and visit the website.
Page 415 MyFord Touch (If Equipped) Text Messaging • Join two calls. • End the call. Note: Downloading and sending text messages using Bluetooth are Quick Dial phone-dependent features. Set up favorite contacts from your Note: Certain features in text messaging phonebook or history folder. are speed-dependent and not available when your vehicle is traveling at speeds over Phonebook...
Page 416: Phone Settings
MyFord Touch (If Equipped) • Send, which sends the message as it When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if • Edit Text, which allows you to supported by your phone.
Page 417: Phone Voice Commands
MyFord Touch (If Equipped) Text Message Notification "PHONE" Select a text message notification, if "Call <name> on other" supported by your phone. Choose from possible system alert tones, "Call voicemail" text-to-speech or silent. "Dial" Internet Data Connection "Do not disturb off" If your phone is compatible, use this screen "Do not disturb on"...
Page 418: Electric Vehicle Information
MyFord Touch (If Equipped) "PHONE" "MESSAGES" "Listen to text messages" "Unmute call" "Reply to text messages" "Help" "Help" This command is only available during an active call. ELECTRIC VEHICLE If you say "Messages", see the following INFORMATION "Messages" chart for additional commands.
Page 419 MyFord Touch (If Equipped) Note: You can also set up the charging Note: Remember, you must plug in your convenience features using MyFord Mobile vehicle for My GO Time to work. over the internet or smartphone application. • Cabin Conditioning: Get the most For more information on MyFord Mobile, and miles out of every charge by to set up your MyFord Mobile account, visit...
Page 420 MyFord Touch (If Equipped) My GO Time summary displays the next GO Time and cabin temperature setting. Estimated charge time limits displays the estimated minimum and maximum times to fully charge the high-voltage battery and the battery’s present state of charge as a percentage of total capacity. Charge profile and mode displays the charging profile and charging mode for the vehicle's present location.
Page 421 MyFord Touch (If Equipped) To fully charge chooses the closest. When the vehicle is not at a defined profile, it uses the Default 240V is the estimated minimum charging Value charge profile. The system normally time from the present high-voltage battery displays Default Profile while you are level to full charge (100%).
Page 422 MyFord Touch (If Equipped) Charging Complete This means the high-voltage battery is This is the estimated time of charge charging. completion. • Charge Now Duration: When the Charged vehicle is in Charge Now mode, and unplugged, the system displays the This informs you that the high-voltage charging duration in hours.
Page 423 MyFord Touch (If Equipped) GO Time 1 and GO Time 2 Note: Cabin conditioning can perform differently depending on if you plug into a This displays the GO Time day-of-week 120V convenience cord or 240V charging and time. The blue highlighted GO Time is station.
Page 424 MyFord Touch (If Equipped) Default Default Value Charge Profile This displays the charging mode and Weekday and Weekend off-peak times for your Default Value Touch the Edit button to set the off-peak Charge profile. The system displays charge times. Set the Weekday times and off-peak times for weekdays;...
Page 425 MyFord Touch (If Equipped) Power E161967 Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
Page 426 MyFord Touch (If Equipped) High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking, engine charging or external charging (when you plug it in). The higher the power going into the high-voltage battery, the larger the circle around this node.
Page 427 MyFord Touch (If Equipped) Engine On due to Heater Setting The engine is on because of the heater setting. Reduce or turn off the heater setting to return to electric mode. High Speed The engine is on because the vehicle speed exceeds the level for electric mode opera- tion.
Page 428: Information
MyFord Touch (If Equipped) Charging HV Battery Privacy Notice for GPS Mapping with MyFord® Mobile in the United States The hybrid system is storing power in the and Canada high-voltage battery. MyFord Mobile allows for GPS mapping Idle when a vehicle is registered to a MyFord Mobile account.
Page 429 Standard phone www.SYNCMyRide.com. If you do not want and message rates may apply. Subscription Ford or its service providers to collect your may be required. You must also have the vehicle travel information or other active SYNC Services Bluetooth-enabled...
Page 430 MyFord Touch (If Equipped) SYNC Services uses advanced vehicle 2. Once connected, follow the voice sensors, integrated GPS technology and prompts to request your desired comprehensive map and traffic data, to Service, such as "Traffic" or give you personalized traffic reports, "Directions".
Page 431 MyFord Touch (If Equipped) If your vehicle is not equipped with If you miss a turn, SYNC automatically asks Navigation: if you want the route updated. Just say, "Yes" when prompted and the system • Turn-by-turn directions appear in the delivers a new route to your vehicle.
Page 432 10 favorite teams for easier by Sirius Travel Link. access. The score automatically refreshes Note: Neither Sirius nor Ford is responsible when a game is in progress. for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles.
Page 433 MyFord Touch (If Equipped) Ski Conditions Sports-related commands Touch this button to view ski conditions "My teams" for a specific area. "NBA" Sirius Travel Link Voice Commands "NFL" Press the voice button on the steering wheel controls. When "NHL" E142599 prompted, say any of the "WNBA"...
Page 434 MyFord Touch (If Equipped) Note: The system alerts you to any Additional sports-related voice messages by turning the information icon commands yellow. After you read or delete the messages, the icon returns to white. "My teams schedule" "My teams scores" Calendar "NBA headlines"...
Page 435 MyFord Touch (If Equipped) Note: Before setting this feature on, make You can also access 911 Assist sure that you read the 911 Assist Privacy E142607 Notice later in this section for important information. • Pressing the Settings icon > Settings >...
Page 436 MyFord Touch (If Equipped) Vehicle Health Report (If Before making the call: Equipped, United States Only) • SYNC provides a short window of time (approximately 10 seconds) to cancel WARNING the call. If you fail to cancel the call, SYNC attempts to dial 911. Always follow scheduled maintenance instructions, regularly •...
Page 437: Climate
Vehicle Health Report Privacy Notice your report preferences at When you create a Vehicle Health Report, www.SYNCMyRide.com. After registering, Ford Motor Company may collect your you can request a Vehicle Health Report cellular phone number (to process your (inside your vehicle). Return to your report request) and diagnostic information account at www.SYNCMyRide.com to view...
Page 438 MyFord Touch (If Equipped) E171848 Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from entering the vehicle. Passenger settings: Touch the + or – to increase or decrease the air temperature on the passenger side of the vehicle.
Page 439 MyFord Touch (If Equipped) Recirculated air: Touch the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle.
Page 440: Climate Control Voice Commands
MyFord Touch (If Equipped) Touch MyTemp to select your preset temperature setpoint. Touch and hold MyTemp to save a new preset temperature setpoint. Touch the heated steering wheel icon to switch the heated steering wheel on and off (if equipped). Note: If your vehicle is equipped with a Climate Control Voice Commands wood-trimmed steering wheel, it does not...
Page 441: Navigation
MyFord Touch (If Equipped) There are additional climate control "CLIMATE" commands but in order to access them, you have to say "Climate" first. When the "Temperature <60-85> degrees" system is ready to listen, you may say any "Temperature decrease" of the following commands: "Temperature high"...
Page 442: Setting A Destination
MyFord Touch (If Equipped) To set a destination, press the green corner 2. Select Set as Dest to make this your of your touchscreen, then the Dest button destination. You can also choose to set when it appears. See Setting a this as a waypoint (have the system destination later in this chapter.
Page 443: Point Of Interest (Poi) Categories
MyFord Touch (If Equipped) Point of Interest (POI) Categories Subcategories Main categories Restaurant Food/Drink & Dining Golf Travel & Transportation Parking Financial Home & Garden Emergency Personal Care Services Community Auto Dealership Health & Medicine Govt Office Automotive Public Transit Shopping Education Entertainment &...
Page 444 MyFord Touch (If Equipped) Shaded rings appear on the map when you When you have selected a point of interest, are driving in EV Now mode. The inner ring the location and information appear, such with no shading indicates a safe range you as address and phone number.
Page 445: Setting Your Navigation Preferences
MyFord Touch (If Equipped) Parking POI Notification • Handicap facilities. • Laundry. Set the automatic parking point of interest notification. Turn this feature ON or OFF. • Refrigerator. When parking point of interest notification • 24 hour room service. is on, the icons display on the map when •...
Page 446: Map Mode
MyFord Touch (If Equipped) Navigation Preferences Press Add to program an entry. Once you make a selection, the system tries to avoid Guidance Prompts the area(s) if possible for all routes. To delete a selection, choose the listing on Have the system use Voice & Tones or the screen.
Page 447 MyFord Touch (If Equipped) Heading up (2D map) always scale. The map zoom level then shows the direction of forward synchronizes with vehicle speed. The travel to be upward on the screen. slower your vehicle is traveling, the farther E142642 This view is available for map in the map zooms in;...
Page 448: Quick-Touch Buttons
MyFord Touch (If Equipped) Home indicates the location on Set as Dest the map currently stored as the Touch this button to select a scrolled home position. You can only save location on the map as your destination. E142649 one address from the Address You may scroll the map by pressing your Book as your Home entry.
Page 449 MyFord Touch (If Equipped) Nokia is the digital map provider for the Navigation system voice commands navigation application. If you find map data errors, you may report them directly to "Destination POI" Nokia by going to "Destination POI category" http://mapreporter.navteq.com. Nokia evaluates all reported map errors and "Destination previous destination"...
Page 450 MyFord Touch (If Equipped) Navigation system voice commands "NAVIGATION" "Zoom out" "Zoom maximum" "Help" "Zoom province" "Zoom state" These commands are only available when a navigation route is active. "Zoom street" If you say "Destination", you can then say "Zoom to <distance>" any command in the following "Destination"...
Page 451: Accessories
(U.S. only). • Cargo area protectors. Ford Custom Accessories are available for • Cargo net. your vehicle through your local Ford or Ford • Cargo organizers. of Canada authorized dealer. Ford Motor • Interior light kit. Company will repair or replace any properly authorized dealer-installed Ford Custom •...
Page 452 • Any non-Ford electrical or electronic accessories or components that are added to the vehicle by the authorized dealer or the owner, may adversely...
Page 453: Appendices
The • You have acquired a device ("DEVICE") additional software and services of that includes software licensed by Ford third party origin, as well as associated Motor Company and its affiliates media, printed materials, and "online"...
Page 454 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
Page 455 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
Page 456 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
Page 457 Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any Contains Adobe® [Flash® Player] or trademarks or service marks of FORD [AIR®] technology by Adobe Systems MOTOR COMPANY, MS, Microsoft Incorporated. This [Licensee Product] Corporation, third party software or service contains [Adobe®...
Page 458 Appendices Use of Speech Recognition Functions: WARNING Speech recognition software is inherently Operating certain parts of this a statistical process which is subject to system while driving can distract errors. It is your responsibility to monitor your attention away from the road, any speech recognition functions included and possibly cause an accident or other in the system and address any errors.
Page 459 Appendices Potential Map Inaccuracy: Maps used Telenav may revise this Agreement and by this system may be inaccurate because the privacy policy at any time, with or of changes in roads, traffic controls or without notice to you. You agree to visit driving conditions.
Page 460 Appendices 2. Account Information or proprietary rights, rights of publicity or privacy or other rights of any party, (ii) You agree: (a) when registering the violates any law, statute, ordinance or Telenav Software, to provide Telenav with regulation, including but not limited to laws true, accurate, current, and complete and regulations related to spamming, information about yourself, and (b) to...
Page 461 Appendices COURSE OF DEALING, CUSTOM OR STATES AND/OR JURISDICTIONS DO NOT TRADE AND INCLUDING, BUT NOT ALLOW THE EXCLUSION OR LIMITATION LIMITED TO, THE IMPLIED WARRANTIES OF INCIDENTAL OR CONSEQUENTIAL OF MERCHANTABILITY, FITNESS FOR A DAMAGES, SO THE ABOVE LIMITATIONS PARTICULAR PURPOSE AND OR EXCLUSIONS MAY NOT APPLY TO NON-INFRINGEMENT OF THIRD PARTY...
Page 462 Appendices the terms and conditions of this Notices by posting them on Telenav’s Agreement. Any such sale, assignment or Website or by downloading such Notices transfer that is not expressly permitted to your wireless device. If you desire to under this paragraph will result in withdraw your consent to receive Notices immediate termination of this Agreement, electronically, you must discontinue your...
Page 463 Appendices Agreement), and thus your use of the 9.2 End User Terms Required by NAV2 Telenav Software is also subject to such (Shanghai) Co., Ltd terms. You agree to comply with the The data (“Data”) is provided for your following additional terms and conditions, personal, internal use only and not for which are applicable to Telenav’s third resale.
Page 464 Appendices Disclaimer of Liability: positioning devices or any mobile or wireless-connected electronic or computer TELENAV AND ITS LICENSORS devices, including without limitation (INCLUDING THEIR LICENSORS AND cellular phones, palmtop and handheld SUPPLIERS) SHALL NOT BE LIABLE TO computers, pagers, and personal digital YOU: IN RESPECT OF ANY CLAIM, assistants or PDAs.
Page 465 Appendices that any such export laws, rules or regulations prohibit HERE from complying NOTICE OF USE with any of its obligations hereunder to CONTRACTOR (MANUFACTURER/ deliver or distribute Data, such failure shall SUPPLIER) NAME: HERE be excused and shall not constitute a breach of this Agreement.
Page 466 Appendices 2. Copyright Notice: In connection with B. Canada Data. The following provi- each copy of all or any portion of the sions apply to the Data for Canada, Data for the Territory of Canada, Client which may include or reflect data from shall affix in a conspicuous manner the third party licensors (“Third Party following copyright notice on at least...
Page 467 Appendices either express or implied, arising by II. Mexico. The following provision applies law or otherwise, including but not to the Data for Mexico, which includes limited to, effectiveness, complete- certain data from the Instituto Nacional ness, accuracy or fitness for a de Estadística y Geografía (“INEGI”): particular purpose.
Page 468 Appendices A. Third Party Notices. Any and all copies V. Europe Territory of the Data and/or packaging relating thereto shall include the respective Third A. Use of Certain Traffic Codes in Europe Party Notices set forth below and used as described below corresponding to 1.
Page 469 Appendices is conditioned on Client’s obtaining prior Austria “© Bundesamt für Eich- und written consent from Kartografie a.s.; Vermessungswesen” (c) such license for selling or distributing Croatia with respect to Data for the Territory of Cyprus, Switzerland is conditioned on Client’s Estonia, obtaining a permit from Bundesamt für Latvia,...
Page 470 Appendices Sweden “Based upon electronic data Product incorporates data which is © © National Land Survey 20XX Telstra Corporation Limited, GM Sweden.” Holden Limited, Intelematics Australia Pty Ltd and Continental Pty Ltd. Switzer- “Topografische Grundlage: © land Bundesamt für Landestopo- B.
Page 471 Appendices No Other Warranty: with or in communication with any positioning devices or any mobile or EXCEPT FOR THE LMITED WARRANTY wireless-connected electronic or computer SET FORTH ABOVE AND TO THE EXTENT devices, including without limitation PERMITTED BY APPLICABLE LAW, NAV2 cellular phones, palmtop and handheld AND ITS LICENSORS (INCLUDING THEIR computers, pagers, and personal digital...
Page 472 Appendices Export Control Gracenote® Copyright You agree not to export to anywhere any CD and music-related data from part of the Data provided to you or any Gracenote, Inc., copyright© 2000-2007 direct product thereof except in Gracenote. Gracenote Software, copyright compliance with, and with all licenses and ©...
Page 473 Appendices You agree that you will use the content THE GRACENOTE SOFTWARE, EACH ITEM from Gracenote ("Gracenote Content") , OF GRACENOTE DATA AND THE Gracenote Data, the Gracenote Software, GRACENOTE CONTENT ARE LICENSED and Gracenote Servers for your own TO YOU "AS IS". NEITHER GRACENOTE personal, non-commercial use only.
Page 474: Type Approvals
Appendices Vehicle with SYNC only TYPE APPROVALS United States and Mexico RF Certification Logos for Tire FCC ID: KMHSG1G1 Pressure Monitoring Sensor(s) IC: 1422A-SG1G1 Schrader AG2SZ4 Numero de Registro Mexico CNC: H-13498 Model: KMHSG1P1 NOM-121-SCT1-2009 Argentina The operation of this equipment is subject to the following two conditions: (1) This equipment or device may not cause REGISTERED NO:ER0I30238/14...
Page 475 Appendices Serbia Type Approval Number: TRC/LPD/2014/ Jordon RAQP/33A/0514/S/(14-0847) Malaysia E198002 South Africa E197811 Moldova AGREE PAR L'ANRT MAROC Numéro d'agrément: MR9098 ANRT 2014 Date d'agrément: 14/03/2014 Morocco E198009 Ukraine E198001 Philippines E197844 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 476: Extended Service Plan (Esp)
3. BaseCARE - Covers 84 components. Transferable Coverage 4. PowertrainCARE - Covers 29 critical If you sell your vehicle before your Ford components. Extended Service Plan coverage expires, Ford Extended Service Plan is honored by you can transfer any remaining coverage all authorized Ford dealers in the U.S.,...
Page 477: Scheduled Maintenance
Premium Maintenance Plan that covers all Service Plan. Ford Extended Service Plan scheduled maintenance, and selected is the only service contract backed by Ford wear items. The coverage is prepaid, so Motor Company of Canada, Limited. you never have to worry about affording Depending on the plan you purchase, Ford your vehicle’s maintenance.
Page 478: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 479 (800 kilometers) of the ENGINE OIL Additives and Chemicals CHANGE DUE or OIL CHANGE REQUIRED message appearing. Make This owner's manual and the Ford sure you reset the Intelligent Oil-Life Workshop Manual list the recommended Monitor after each oil change. See Engine additives and chemicals for your vehicle.
Page 480 Ford-approved flushing that also show signs of overheating or chemical. foreign material contamination immediately.
Page 481 Scheduled Maintenance Multi-point Inspection Check Every 12 Months (Fusion Energi Plug-in Hybrid Only) In order to keep your vehicle running right, Inspect the engine oil filter for signs of it is important to have the systems on your damage such as rust, paint blistering, vehicle checked regularly.
Page 482: Normal Scheduled Maintenance
Scheduled Maintenance waste at the same time. NORMAL SCHEDULED MAINTENANCE This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when Intelligent Oil-Life Monitor® an oil change is due by displaying ENGINE (Fusion Energi Plug-in Hybrid OIL CHANGE DUE or OIL CHANGE Only)
Page 483 Scheduled Maintenance Normal Maintenance Intervals Fusion Full Hybrid 1, 2 Normal scheduled maintenance Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informa- Inspect automatic transmission fluid level.
Page 484 Scheduled Maintenance Other maintenance items Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid. (240000 km) Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).
Page 485: Maintenance
Scheduled Maintenance Other maintenance items Rotate tires, inspect tire wear and measure tread depth. Every 10000 miles (16000 Inspect engine oil filter for corrosion. Perform multi-point inspection (recommended). Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter.
Page 486 Scheduled Maintenance Perform the services shown in the • Example 2: The OIL CHANGE following tables when specified or within REQUIRED message has not come 3000 miles (4800 kilometers) of the OIL on, but the odometer reads 30000 CHANGE REQUIRED message appearing miles (48000 kilometers) (for in the information display.
Page 487 The life of the engine air filter and cabin air useful life. Ford Motor Company, however, filter is dependent on exposure to dusty urges you to have all recommended and dirty conditions.
Page 488: Scheduled Maintenance Record
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 489 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 490 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 491 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 492 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 493 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 494 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 495 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 496 Index Audio Input Jack...........332 Audio System..........319 General Information..........319 Audio Unit - Vehicles With: AM/FM/CD/ See: Climate Control..........119 SYNC/Satellite Radio......320 About This Manual...........7 Audio Unit - Vehicles With: Premium AM/FM/CD..........322 See: Brakes............181 Audio Unit - Vehicles With: Sony AM/ ABS driving hints FM/CD............324 See: Hints on Driving With Anti-Lock Menu Structure...........325...
Page 497 Climate Controlled Seats......136 Technical Specifications........317 Cooled Seats............137 Car Wash Collision, Damage or Fire Event....235 See: Cleaning the Exterior.......274 Guidance for Ford Motor Company Electric Center Console..........144 and Hybrid-Electric Vehicles Equipped Changing a Bulb..........268 With High Voltage Batteries......235 Collision Warning System......214 Headlamp............269...
Page 498 Floor Mats............228 Recycled Engine Coolant.......260 Fog Lamps - Front Severe Climates..........261 What You Should Know About Fail-Safe See: Front Fog Lamps.........81 Ford Credit............11 Cooling...............261 Engine Immobilizer (U.S. Only)..............11 Front Fog Lamps..........81 See: Passive Anti-Theft System.....67 Fusion Energi / Fusion Hybrid (CC7), enUSA...
Page 499 Index Front Passenger Sensing System....39 Head Restraints..........129 Fuel and Refueling........158 Adjusting the Head Restraint......130 Fuel Consumption........167 Tilting Head Restraints ........130 Heated Seats..........136 Calculating Fuel Economy.......167 Heated Steering Wheel........72 Filling the Tank.............167 Fuel Filter............263 Heated Windows and Mirrors....127 Fuel Quality............159 Heated Exterior Mirror........127 Choosing the Right Fuel........159 Heated Rear Window.........127 Heating...
Page 500 Index Information............425 Instrument Lighting Dimmer......78 911 Assist..............431 Vehicles With Front Fog Lamps......78 Alerts...............431 Vehicles Without Front Fog Lamps....78 Interior Lamps..........81 Calendar..............431 Sirius Travel Link..........429 Front Interior Lamp..........81 SYNC Services (If Equipped, United States Rear Interior Lamp..........82 Interior Luggage Compartment Only)..............426 Release............65 Vehicle Health Report (If Equipped, United Interior Mirror...........85...
Page 501 Index Locking and Unlocking.........59 Activating Intelligent Access ......60 Autolock Feature ..........61 Navigation............438 Auto Relock.............61 cityseekr..............441 Battery Saver............62 Map Mode............443 Illuminated Entry..........62 Navigation Map Updates.......446 Illuminated Exit.............62 Navigation Voice Commands.......446 Luggage Compartment........62 Point of Interest (POI) Categories....440 Power Door Locks..........59 Quick-touch Buttons........445 Remote Control............59 Setting a Destination........439 Smart Unlocks For Integrated Keyhead...
Page 502 Index Phone..............409 Repairing Minor Paint Damage....278 Replacement Parts Making Calls............411 Recommendation.........11 Pairing Subsequent Phones......411 Pairing Your Phone for the First Time..410 Collision Repairs.............11 Phone Menu Options.........411 Scheduled Maintenance and Mechanical Phone Settings............413 Repairs..............11 Phone Voice Commands.........414 Warranty on Replacement Parts.....12 Replacing a Lost Key or Remote Receiving Calls............411 Control.............52...
Page 503 Index Scheduled Maintenance Record...485 Sun Visors............86 Scheduled Maintenance......475 Illuminated Vanity Mirror........86 Seats..............129 Supplementary Restraints System..37 Security..............67 Principle of Operation.........37 Settings............382 Symbols Glossary..........7 SYNC Applications and Clock...............382 Services............349 Display..............383 Settings..............385 911 Assist...............349 Sound..............383 SYNC AppLink............355 Vehicle..............384 SYNC Services: Traffic, Directions & Side Airbags............41 Information (TDI) (If Equipped, Unites Side Curtain Airbags........42...
Page 504 Index Tire Pressure Monitoring System..308 Using Adaptive Cruise Control....198 Changing Tires With a Tire Pressure Blocked Sensor...........202 Monitoring System........309 Changing the Set Speed........201 Understanding Your Tire Pressure Detection Issues..........201 Monitoring System ........309 Disengaging the System.........200 Tire Repair Kit ECO Cruise Control...........203 See: Temporary Mobility Kit......281 Following a Vehicle..........199 Tires...
Page 505 Index Using Traction Control.......186 Switching the System Off Using a Switch..............186 Warning Lamps and Indicators....91 Switching the System Off Using the Adaptive Cruise Control........91 Information Display Controls....186 Anti-Lock Braking System.........91 System Indicator Lights and Battery...............91 Messages............186 Blind Spot Monitor..........91 Using Voice Recognition......336 Brake System............91 Initiating a Voice Session........336 Cruise Control............92...
Page 506 Index Wipers and Washers........73 Fusion Energi / Fusion Hybrid (CC7), enUSA...

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