What Do The Lights Mean - Spark 5G Smart Modem Quick Start Manual

4.2 What do the lights mean?

Power Behaviour
No light
Solid green
5G NR Behaviour
No light
Solid green
Solid blue
Solid red
Flashing green
Flashing red (fast)
Flashing blue
SPA5616-5G-SmartModemLaunch-QSG-200x225mm.indd 10 SPA5616-5G-SmartModemLaunch-QSG-200x225mm.indd 10
Description
Modem is not connected to power.
Modem is on.
Description
Modem is not connected to the 5G NR mobile link.
The signal strength is good.
The signal strength is fair.
The signal strength is poor.
The position of the 5G Smart Modem can greatly influence
the WiFi signal.
Ensure you follow these tips:
• Where possible, place your modem up high.
• D ense obstacles such as walls, floors, ceilings, hot water
cylinders, aquariums etc. limit WiFi performance and range.
• Don't place the modem near electronic devices such
as microwave ovens, cordless phones or wireless
transmitters like baby or room monitors – these can
cause interference of your WiFi signal.
• Don't place the modem in an enclosed space such as a
cupboard, under or behind a desk or large items of furniture.
• If you want your WiFi coverage over a large area, try a
WiFi extender or similar product.
Modem firmware is being upgraded.
SIM failure, account set-up issue, or no PIN (both 4G & 5G
will flash in this scenario).
Network connecting (both 4G & 5G will flash in this scenario).
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