Error, Alert & Status Messages - ATTO Technology R30F Installation And Operation Manual

12 Error, Alert & Status Messages
Some errors are reported by ExpressRAID from sense data from devices or from information gathered
by ExpressRAID itself, generally from the Macintosh OS.
Sense data messages
Sense data messages report information via a
device on a bus in a numerical sense-data code.
ExpressRAID reports sense-data with a dialog
box detailing the bus and ID of the reporting
device.
Frequent sense-data messages include error or
status messages. If you receive other sense-data
messages, contact ATTO Technology or your
storage vendor for more information.
Device appears not to be formatted. Try formatting
the device.
No information can be read from the device at the
indicated ID. The drive may be unformatted or
may have become corrupt to the point that it
requires reformatting. Before formatting the
drive, try running a disk-repair utility, replacing
the cable, verifying correct termination, turning
the drive off and back on, and restarting your
computer.
Device reset occurred.
Try rescanning the bus. The bus was reset recently
so the information in the Device Window of
ExpressRAID may no longer be correct. Click the
Rescan button to rescan the bus and verify which
devices are attached.
Unit not ready.
Check the device, wait a few seconds, and then
rescan the bus. The device may not have been able
to respond to the ExpressRAID commands
because the cartridge was just inserted, the device
was not fully powered up, or the device was being
accessed by another user.
Medium not present.
Insert a cartridge into the drive before using.
Defect list error.
The device most likely needs to be formatted.
23 ATTO Technology ExpressRAID for Macintosh
The defect list is a list of bad blocks on a disk
drive. If this becomes corrupt, the drive needs to
be formatted for the drive to be reliable. Running
a disk repair utility may help.
New media was inserted.
Rescan the bus to ensure update of complete
information. A new cartridge has been inserted in
a removable drive since the last time the device
was polled by ExpressRAID. Click the Rescan
button to ensure that ExpressRAID is using the
correct device information.
No further information is available.
The reported sense-Data are not a common error
message. For more information, please record the
sense-data values and contact your storage vendor
or ATTO Technology Technical Support.
Other error messages
Some error messages are not based on sense-data
reported by a device, but rather by other
information gathered by ExpressRAID. Usually
these errors are based on error messages
generated by the Macintosh OS.
Error Mounting Volume: Volume Name
ExpressRAID was unable to mount the volume
requested. Try rebooting your system with the
shift key down to rule out a software conflict. If
this doesn't help, try replacing the cable, verifying
correct termination, turning the drive off and back
on, and restarting your computer. If none of these
things help, try reinstalling the driver using the
Install Driver option, and restart.
Error Unmounting Volume: Volume Name
ExpressRAID was unable to unmount the volume
requested.
Can't unmount volume because it is in use.
ExpressRAID was unable to unmount the
requested volume. It is either in use by another
user, or a file or application on that volume is
currently open.