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Novoferm tormatic NovoGate Manual page 20

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Trouble-shooting
Important note: When working on the operator, always pull out the mains plug beforehand!!!
Malfunction
Gate does not open/close fully
After closing, the gate opens again slightly.
Operator fails to move although the motor is
running.
Gate does not respond on impulse from the
hand transmitter - but does respond to push-
buttons or other impulse generators.
Gate does not respond to impulse from hand
transmitter nor to other impulse generators.
Insufficient range of hand transmitter.
.
Toothed belt or operator noisy.
Diagnostic display
During operation, the display provides diagnostic information on any possible faults / malfunctions
Number
.
State/Condition
Operator starts up and "0" goes out
0.
Gate neither opens nor closes.
1
Gate no longer closes.
2
.
3
Motor does not rotate.
4
Continuous impulse at the start input.
.
8
Operator is disengaged.
0
"0" stays displayed when door next opens and
closes, then goes out.
"0" continues to be displayed.
9
Safety test has been triggered.
Retain these installation, operating and maintenance instructions for the full duration of the operator's service life!
Possible causes
Gate mechanics have altered.
Travel limit is incorrectly set
Gate blocks shortly before reaching the closed
position.
Travel limit is incorrectly set.
Operator is not engaged.
Battery in the hand transmitter is flat
Aerial not fitted.
No hand transmitter programmed.
See diagnostic display.
Battery in the hand transmitter is flat
Aerial not fitted.
On-site screening of the receiving signal.
Toothed belt dirty.
Tension of toothed belt too high.
Diagnosis / Remedy
Operator receives a start impulse at the START input or by a transmitter.
Normal operation.
At the STOP A connection no terminating resistance of 8.2Kohm.
External safety device has been activated.
STOP B connection is interrupted.
Photocell has been activated.
Call in a specialist.
Door no longer accepts a start impulse.
External impulse generator produces a permanent impulse signal (e.g. button
jammed).
Operator is disengaged, re-engage 24b.
Operator is in process of learning the force limit.
Caution: These operations are not force-monitored !
Briefly pull out mains plug. If "9" still displayed, change the control unit.
Remedy
Have the gate checked.
Reset travel limit
17
.
Remove the obstruction.
Reset closed travel limit
17
.
Re-engage the operator
25b.
Replace battery in the hand transmitter.
Plug in aerial.
Programme the hand transmitter (
stage1).
See diagnostic display.
Replace battery in the hand transmitter.
Plug in aerial.
Connect external aerial (accessories).
Clean toothed belt.
Spray with silicone.
Detension the toothed belt.
17
!
GB
21
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