Assistance Or Service - Whirlpool VSF315PEMQ3 Use & Care Manual

Standard cleaning gas range
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Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
On some models, is the Oven Lockout set?
See "Oven Lockout" section.
Is the main or regulator gas shutoff in the off position?
Contact a designated service technician or see the
Installation Instructions.
Oven makes muffled ticking noise when in use
This is normal and occurs when the oven burner cycles on
and off to hold the set oven temperature.
Oven burner flames are uneven, yellow, or noisy
Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture or see the Installation Instructions.
Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
Display shows messages
Is the display showing a flashing time?
There has been a power failure. Touch OFF/CANCEL to clear
the display. Reset the clock, if needed. See "Clock" section.
Is the display showing "F" followed by a number?
Touch OFF/CANCEL to clear the display. If an "F" code
appears again, contact a trained repair specialist.
Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Baking results not what expected
Was the oven preheated?
Wait for oven to preheat before placing food in oven.
Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
Is the appliance level?
Level the appliance. See the Installation Instructions.
14
Are baked items too brown on the bottom?
Decrease oven temperature 10° F to 30°F (5°C to 15°C).
Are crust edges browning early?
Use aluminum foil to cover the edge of the crust.
Is Natural gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Slow baking or roasting
Was the oven preheated?
Wait for oven to preheat before placing food in oven.
Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
Is the proper length of time being used?
Increase baking or roasting time.
Is the proper temperature set?
Increase temperature 25°F (15°C).
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
Is Natural gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Broiler burner fails to light
Is the ignition system broken?
Contact a designated service technician to replace it.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, contact the dealer from whom you purchased
the range, or a Whirlpool designated service company.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
®
factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL
To locate FSP
®
replacement parts in your area:
Contact the dealer from whom you purchased the range, or a
Whirlpool designated service company.
®
appliance.

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