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Use this manual with the following models only. Model 1838 Access Controller, REV T or Higher DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.
Controller and Expansion Boards 1-16 ..................18 2.3.4 Controller and 1838-120 or 1838-121 Remote Call Station .............19 2.3.5 Controller and Two (2) 1838-120 or 1838-121 Remote Call Stations ........20 2.3.5 Controller and 1504-120 and 1504-121 Remote Call Stations ..........21 2.3.6 RS-232 Cable Connection......................22 2.3.7...
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Section 5 – Maintenance and Trouble Shooting Trouble Shooting............................43 5.1.1 RS-232 Test ..........................45 5.1.2 Floor, Elevator, Security Level Test Programming..............46 5.1.3 Elevator Board Hardware Test ....................46 5.1.4 Elevator Board Floor Hardware Test..................47 5.1.5 Modem Output Level ........................47 Accessories ............................48 Log Tables..............................49 1838-065-T-7-12 Page...
Notice: DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power this entry system. The model 1838 requires a 16.5-volt, 20 VA transformer. Listing: This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by Intertek Testing Services NA Inc.
Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or operate any access control device. This Owner’s Manual is the property of the end user and must be left with them when installation is complete. 1838-065-T-7-12 Page...
Can store up to 8000 card, transmitter or digital PIN codes. Can interface with DKS Remote Call Stations to provide telephone communication and entry control (P/N 1838-120, 1838-121). System can be programmed with a PC by modem, RS-232, RS-422 (requires 1508-055...
(10) feet away from the gate and gate operator, or in such a way that a person cannot operate the access control device and touch the gate or gate operator at the same time. 1838-065-T-7-12 Page...
Under no circumstances should the unit be mounted directly to a moving door or gate. .625 text 10.75 12.25 .875 KO 3-Places 1.125 KO 2-Places 3.75 12.0 DOORKING, INC., INGLEWOOD, CA 90301 Model 1838 Controller Mounting Dimensions Title: Date: 7/03 Dwg. No. M1838-065-1 Rev. Page 1838-065-T-7-12...
1.2 Memory Chip Information The 1838 is shipped with memory chips pre-installed. Do not remove or re-install the memory chips with power to the system turned on. Doing this will irrevocably damage the memory chips. Memory chips are static sensitive. Discharge any static electricity from your hands by touching a proper ground device before removing the control board or memory chips.
Tracker boards to the PC programmable access control system. If Elevator Control is used with this system, refer to the Elevator Control Installation and Wiring manual for detailed information on wiring the elevator control boards to this system and to the elevator push button control panel. 1838-065-T-7-12 Page...
Always check with the local building code to determine the type of wire required in your municipality. The 1838 is shipped with two (2) Ferrite Filters. One is installed on the 16 VAC power wires to the main circuit board (terminals 19-20). The second is installed and around the wires connected to the Auxiliary Terminal strip.
+12 VDC Power – Card Reader 1. ELEVATOR DESCRIPTION DATA 1 – connect to Elevator Control Board (2348-010) Terminal 20. DATA 0 – connect to Elevator Control Board (2348-010) Terminal 21. COMMON – connect to Elevator Control Board (2348-010) Terminal 22. 1838-065-T-7-12 Page...
Battery Backup - separate batteries required for phone for detail. Title: Detail Wiring - 30 Series Controller to 2351-010 system and weigand terminals. Expansion Boards 1-8 16 Volt, 20 VA UL Listed Transformer. Date: 10/11 Dwg. No. M1835-065-3 Rev. 1838-065-T-7-12 Page...
Battery Backup - separate batteries required for phone See Dwg No. M1835-065-5 for system and weigand terminals. detail. Title: Detail Wiring - 30 Series Controller to 2351-010 Expansion Boards 1-16 16 Volt, 20 VA UL Listed Transformer. EARTH Ground. Date: 10/11 Dwg. No. M1835-065-4 Rev. Page 1838-065-T-7-12...
Use 18 AWG wire for runs up to 100 Ft. Use 16 AWG wire for runs up to 200 Ft. INPUT 1838-120 uses a keypad. 1838-121 uses a card reader. The wiring is the same regardless which device is used. C.O.
200 Ft. RELAY 1 NORMALLY CLOSED RELAY 1 COMMON 1838-120 uses a keypad. 1838-121 uses a card reader. The wiring is the same regardless which device is used. 100 Feet maximum between remote call station and controller . 1494-010 Microphone combiner required when using two call stations .
Place a jumper wire from terminal 6 to terminal 10 if an Aiphone LEM-1 RELAY 1 COMMON master station is used. DOORKING, INC., INGLEWOOD, CA 90301 Title: 1838 Remote Call Station - Intercom Interface Wire Diagram Date: 7/12 Dwg. No.
PINS Transmit Data Receive Data Request to Send Clear to Send Signal Ground - Shell Female End Not Used DOORKING, INC., INGLEWOOD, CA 90301 Title: Detail Wiring - 30 Series RS-232 Connector Date: 6/11 Dwg. No. M1835-065-5 Rev. Page 1838-065-T-7-12...
This lock is not available to the general public and must be ordered from the local Post Office. N.C. Arrow Postal Lock DOORKING, INC., INGLEWOOD, CA 90301 Title: 1402 Postal Lock Box Installation and Wire Connections Date: 4/03 Dwg. No. M1838-065-3 Rev. 1838-065-T-7-12 Page...
R-1 and R-2 are designated as Tracker board command (CMD) relays with R-2 controlling tracker boards 1 through 8 (system relays 3-10), and R-1 controlling tracker boards 9 through 16 (system relays 11-18). Relay 0 is phone controlled when the 1838 has a C.O. phone line connected to it.
3.1.3 System Memory Beginning in January, 2010, the 1838 access control system is available with a 500 or 3000 memory (APB) chips installed in the system. The information below is to assist you with programming older systems or when there is a need to change the memory chips to match a chip set on another system already installed.
The time interval that the button(s) is “live” after the resident activates the access device is dependant on the revision level of the 1838 access controller circuit board, not the 2348 elevator control board. The relay time interval for 1838 circuit boards with revision level A-C is set at 7 seconds.
Remember that relay hold open time zones, security levels, and elevator control functions can only be programmed from the Remote Account Manager Software. If any of these features are being used, do not proceed with any other programming steps in this manual. Page 1838-065-T-7-12...
20 seconds, enter 020 in step 3. Factory setting for talk time = 60 seconds. NOTE: This programming step is only used when a DKS Remote Call Station is connected to the 1838 system. 1. Press * 0 8 and enter the four digit MASTER CODE _ _ _ _ (beep).
Press * 5 0 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the three-digit (1's or 0's only) postal relay code _ _ _ then press * (beep). Press 0 # TOGETHER to end this programming step (beeeeeep). Page 1838-065-T-7-12...
Generally, this will be set for touch-tone. Factory setting = touch-tone. NOTE: This programming step is only used when a DKS Remote Call Station is connected to the 1838 system. Press * 0 7 and enter the four digit MASTER CODE _ _ _ _ (beep).
3.4 PROGRAMMING PHONE NUMBER NOTE: These programming steps are only used when a DKS 1838-120 or 1838-121 Remote Call Station is connected to the 1838 system. 3.4.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits.
Program an area code when 10-digit or long distance calling is required. You can program up to 10 area codes, but since the 1838 can only dial three phone numbers, only three will be used. The area code will be entered as a four-digit number (1 + the three digit area code) for long distance dialing. If an area code is being programmed to facilitate 10-digit calling requirements, precede the three-digit area code with #.
PBX Line Access Code Programming If the 1838 / Remote Call Station system is connected to a PBX telephone system rather than a dedicated C.O. line, you may need to set the unit to dial a line access code prior to dialing the a phone number.
Enter the first facility code reference number _ (0 – 9) then press * (beep). Enter the three-digit facility code _ _ _ then press * (beep). Repeat steps 2 and 3 to enter additional facility codes. Press 0 # TOGETHER to end this programming step (beeeeeep). 1838-065-T-7-12 Page...
PIN (Personal Identification Number) code inputted to the system from a wiegand keypad. Four-digit entry codes can only activate relays 0, 1 or 2 on the 1838 circuit board, regardless if Tracker expansion boards are used or not. If Tracker expansion boards are controlled by relay 2, the four-digit entry codes must be set to activate relay 0 or 1.
2. Enter a five digit number that you want the count to start at _ _ _ _ _ then press * (beep). (Example: to start at 25, enter 00025) 3. Press 0 # TOGETHER to end this programming step. 1838-065-T-7-12 Page...
3.8 CONTROL BOARD ADJUSTMENTS 1838 Series Control Board Adjustments RS 232 ELEVATOR FEED BACK MASTER CODE KEYPAD RING NO NC C Microphone Volume (Gain) Adjustment Main Terminal Speaker Volume Adjustment Weigand Input Terminals Feedback Adjustment Elevator Control Terminals 1816 Interface Jumper RS-232 Terminals Hands Free (HF) –...
3.8.3 Relay 2 Contact Pin 1. This shorting pin sets the contacts on relay number two to be set to either Normally Open (NO) or Normally Closed (NC). The pin is set to NO from the factory. 1838-065-T-7-12 Page...
Note: 3.8.4 is applicable only if a Remote Call Station is connected to the 1838 controller. 3.8.4 Speaker Volume, Microphone and Feedback Speaker volume, microphone volume and feedback all interact with each other to affect the audio performance of the system. Use the following steps to set these adjustments.
Card Access Card access is provided by card readers or automatic vehicle Identification devices (AVID) that can be connected to the 1838 controller. 1. If the system uses proximity type readers, present the card or PROXmtr™ to the reader by holding it close the reader head.
4.2.1 Opening the Door / Gate From A Remote Location 1. Call the telephone number that the system is installed on. The 1838 will answer with a short beep. 2. Press * 1 6 and enter the four-digit master code _ _ _ _ (short beep).
SECTION 5 – MAINTENANCE The DoorKing 1838 access controller is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or card/transmitter codes as users are added and deleted from the system.
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Postal switch will not Be sure that the wire-tie has been clipped off the postal switch. activate relay. Be sure that the relay has been programmed for postal switch input (3.3.4). Be sure postal switch is connected properly. Page 1838-065-T-7-12...
PASS - A long tone will be heard (Beeeeeep). FAIL - Two short tones and then a long tone will be heard (Beep - Beep - Beeeeeep). 6. Remove the jumper wires from the terminal after performing this test. 1838-065-T-7-12 Page...
After this sequence, ALL odd numbered relays, and then ALL even numbered relays will activate on the 4th elevator control board. This sequence will repeat itself ten (10) times. Once the test is complete (approximately 4 minutes), this programming sequence will automatically end itself. Page 1838-065-T-7-12...
Elevator Board / Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control board(s) and will confirm communication between the 1838 circuit board and the elevator control board(s). 1. Press * 7 7 and enter the four-digit master code _ _ _ _ (beep).
Use this cable to program the entry system from a PC using RS- 232 communications instead of the modem. P/N 1818-040. TCP/IP Kit P/N 1830-175 – enables the 1838 system to send and receive data via the DKS Internet Server or a LAN. Elevator Board Elevator control boards (P/N 2348-010) provide control of up to four elevators, with each elevator having a maximum of 64 floors.