Bay Tek Games PRIZE HUB Hybrid Service Manual page 40

TROUBLESHOOTING GUIDE
Problem
Carousel
Motor is
not turning
Capsule
does not
Drop
Go to
menu and
Carousel
try "Test
Motor does
Dispense"
not slow
down
Capsule
Engage
Motor is
not turning
Capsule
Engage
Motor is
turning
Carousel Motor is hard
to turn by hand
Probable Cause
Door Switch is Open
Pivot Motor Home Sensor
Inspect cables from Carou-
sel Stepper Motor to Stepper
Motor Board to MiniGen
board. (AACE1750,
AACB1801, AAMO6901)
No power to stepper motor
board.
Faulty Stepper Motor Board
Faulty Stepper Motor
Carousel Home sensor is
blocked or faulty.
Disconnected, loose or
broken wires.
Faulty Sensor
Faulty Stepper Motor Board
Faulty MiniGen Board
After motors swing over, the
Individual capsule engage
motor will spin sprocket.
If motor does not turn, check
for 12 volts DC at motor.
If motor is turning and no
capsules drop there must be
a jam inside unit.
Carousel motor should be easy to spin by hand. If it is hard to spin:
At power ON, pivot motor failed the home sensor test. Please refer to "Motor/
Sensor self test failed at power on" section below.
Binding in chain and/or sprockets.
Stepper motor itself is binding. Turn game off and see if binding continues.
Check switch operation, inspect connections on
AACE1750 cable.
Go to Diagnostics in Menu to "Module Status
Information" - If it still shows "Capsule Tree Door
Opened" then replace MiniGen board.
At power ON, pivot motor will cycle to test home
sensor. Please refer to "Motor/Sensor self test
failed at power on" section below.
Test for 12 Volts DC at Stepper Motor Board
Replace Stepper Motor Board (AACB1801)
Replace Stepper Motor (AAMO6901)
Check for 12 Volt DC between yellow and
blue wires. 5 Volts between blue and white
should drop to zero when blocked.
Check connections from sensor to Minigen
board. Cables # AACB4401 and AACE1750
Replace AACB4401
Replace AACB1801
Replace AANEWGEN1-PJ
If 12 Volts DC is ok:
Replace motor (AAMO1800)
If no12 Volts DC:
Check for disconnected, loose or broken wires.
(Cable #'s AAMO1800, AACE1750)
Replace Minigen Board (AANEWGEN1-PJ)
Remove capsules and locate and clear jam.
40
Remedy
12 Volt DC Power In
From power supply