Bay Tek Games PRIZE HUB Hybrid Service Manual page 39

TROUBLESHOOTING GUIDE
Problem
Prize is stuck on hook.
Prize Chute
Prize stuck in chute.
Sensors do not
"see" prize fall.
Prize chute sensors
are dirty, misaligned,
Motor will engage
or faulty.
prize hook, drop
prize for prize
chute
Sensors to "see".
Enter history in menu
to verify sensor
If no prize drops,
blocked.
or prize chute
sensors do not
"see" prize, then
carousel will go
around again and
try to drop 2nd
time.
Too many Capsules
dropping.
Capsule drop sensor is not
being seen.
Pivot Motor NOT turning at
power on.
Pivot motor should turn at
power on to test pivot home
sensor.
Pivot Motor
Pivot Motor
does turn
Turning all
at power
the time
on
Motor/Sensor
self test
failed at
power on.
Power game
Pivot Motor
down, wait 10
does NOT
seconds, then
turn at
power game
power on.
ON.
Probable Cause
Ensure prize is helped off hook by metal wire.
Inspect prize chute and clear jam. Ensure cables are clear in front
Clean emitters and detectors. Ensure they are pointing straight out
and no components on boards are bent
To remove sensors: Remove 4 of #2 square head screws from L Brack-
ets in rear of prize chute wood box. Wood Box will now slide out front of
game. Remove Prize Chute Sensor by removing the 4 Phillips bolts that
secure sensor to black plastic mask.
(The black plastic masks must remain attached to wood to provide align-
ment for the sensors.)
Inspect cables between sensors and MiniGen board. (AACE1751,
AACE1753 to J5 connector on MiniGen board) Replace if needed.
Replace both Prize Chute Sensors. (AACB4402)
Replace MiniGen Board. (AANEWGEN1-PJ)
Dirty, blocked, or faulty
Home Sensor
Disconnected, loose or
broken wires.
Disconnected, loose or
broken wires.
Check for 12 Volts DC at
motor at power ON.
Dirty, blocked, or faulty
Home Sensor
Home Sensor
(AACB4401)
Disconnected,
loose or
broken wires.
Disconnected, loose or
broken wires.
Check for 12 Volts DC
at motor at power ON.
39
Inspect AACB4401– There should be 12 volts DC
between yellow and blue wires.
There should be 5 Volts DC between white and
blue and it should drop to zero VDC when
blocked. Replace if it stays at 5 VDC or 0 VDC.
Check for disconnected, loose or broken wires
from sensor to MiniGen board.
Replace if needed. (AACE1750, AACB4401)
Check connections from motor to MiniGen board.
(AACE1750, AAMO1800)
If 12 V is at motor - Replace motor (AAMO1800)
If no 12 V at motor -
Replace AACE1750 cable, AAMO1800 motor,
and AANEWGEN1-PJ board.
Inspect AACB4401– There should be 12 volts DC
between yellow and blue wires.
There should be 5 Volts DC between white and
blue and it should drop to zero VDC when blocked.
Replace if it stays at 5 VDC or 0 VDC.
Check for disconnected, loose or broken wires
from sensor to MiniGen board.
Replace if needed. (AACE1750, AACB4401)
Check connections from motor to NewGen board.
(AACE1750, AAMO1800)
If 12 V is at motor - Replace motor (AAMO1800)
If no 12 V at motor - Replace AACE1750 cable
and/or AAMO1800 motor and/or AANEWGEN1-PJ
Remedy
AACB4402