Canon EOS C70 Instruction Manual page 188

Troubleshooting
List of Messages
Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical
order. Note that for some messages, an indication of the card involved ([SD Card A], [SD Card B] or [SD Card])
may appear above the message itself.
188
60 minutes have elapsed.
- Recording of the audio file will stop after 60 minutes but video recording will continue unaffected.
Accessing <...> Do not remove
- You opened the card compartment cover while the camera was recording on the card. Be sure to stop the recording
before removing the card.
Attached lens accessory not supported by the camera. It may not work properly.
- The attached lens accessory is not supported. Some functions may not work correctly.
Attached lens not supported by the camera. It may not work properly.
- The attached lens is not supported. Some functions may not work correctly.
Attached lens's firmware must be updated for the lens to work properly with this camera.
- For details about available firmware updates for the lens used, visit your local Canon website.
Battery communication error. Does this battery display the Canon logo?
- You attached a battery pack that is not recommended by Canon for use with this camera.
- If you are using a battery pack recommended by Canon for use with this camera, there may be a problem with the
battery pack or camera. Consult a Canon Service Center.
Buffer overflow. Recording was stopped.
- Recording was stopped because the card's write speed was too slow. Use a recommended card (A 31).
- Save your recordings and initialize the card (A 32).
b
Camera Lens communication error. Clean the lens's contacts and reattach the lens.
- The camera cannot correctly communicate with the lens due to dirty lens contacts. After the message disappears, the
i
icon appears on the screen. Clean the lens contacts with a soft cloth and reattach the lens.
Cannot play back
- The XF-AVC clip's file control information is corrupted or there was a decoder error. Turn the camera off and then on
again. If this does not solve the problem, consult a Canon Service Center.
* Corrupted file control information cannot be recovered. Cards or XF-AVC clips with corrupted file control information
cannot be read by the software (Canon XF Utility or plugins for NLE applications).
- Playback was stopped because the card's read speed was too slow. Use a recommended card for recording/playback
(A 31).
Cannot switch SD card slots
- The SLOT SELECT button was pressed while the camera is recording. Wait until recording is finished to change the
selected card slot.
Check the memory card
- Cannot access the card. If the card is correctly inserted, remove it. Check it has no defects or other problems and then
reinsert it.
- A card error occurred and recording/playback is not possible. Try removing and reinserting the card or replace it.
- You inserted a MultiMedia Card (MMC) into the camera. Use a recommended SD card (A 31).
- If after the message disappears,
reinsert the card. If
your recordings and initialize the card (A 32).
Cover is open
- The card compartment cover was open when the camera was turned on or switched to CAMERA mode. Insert a card
and close the card compartment cover.
Fan error
- The cooling fan may not be working properly. The camera will turn off automatically after a few minutes. Consult a
Canon Service Center.
File name error
- XF-AVC clip numbers or MP4 clip/photo numbers have reached their maximum value. Save your recordings and
initialize the card (A 32) or delete all the recordings (A 126).
Audio (WAV) recording will stop.
or appears in red, perform the following: Turn off the camera and remove and
or turns back to green you can resume recording/playback. If the problem persists, save