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MOUNTING TIPS
See Videos: www.tactacam.com/videos
WATCH TUTORIAL VIDEOS
Learn tips + tricks from the pros. www.tactacam.com/videos
THE CAMERA IS FREEZING / LOCKING UP / NOT RESPONDING?
Double check the SD Card. Make sure it's a compatible SD Card (Ultra 3 cards only).
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Try formatting or changing your SD Card.
Vibrating continually is most commonly caused by a Full SD Card, save what files you
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want and reformat the card. Reformatting the SD Card is the best solution to this as it
automatically deletes everything off of the card. Directions on re-formatting SD Cards
can be found online on Tactacam FAQ's page.
THE CAMERA WILL NOT CONNECT TO WI-FI?
Android: Go into settings, click on Wi-Fi, select Spotter LR Wi-Fi, then go into the
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Tactacam Spotter App. If customer is at home/work, they may need to go in and click
the home/work Wi-Fi and click forget, then connect to the Spotter LR in the Wi-Fi
settings.
iPhone: If the Tactacam Spotter LR Wi-Fi is not showing up, the customer can reset
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the network settings and then it should show up.
If the Tactacam Spotter LR Wi-Fi is turning on and showing up but they can't connect
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to it, another person's device may be connecting to it before the customer can. This can
happen in a busy setting like the shop. Check to make sure the Wi-Fi light is blinking .
HOW DO I PLAYBACK THE VIDEOS? - Operating Systems and Media Player
Windows 7: 5k player
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Windows 8,9 and 10: VCL player
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Apple: QuickTime media player
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Android: MX player
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iPhone: Use the video player loaded on the phone by the factory
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GETTING TO KNOW YOUR TACTACAM
FREQUENTLY ASKED QUESTIONS
(844) 482-2822
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