Tactacam SPOTTER LR Instruction Manual page 14

GETTING TO KNOW YOUR TACTACAM
FREQUENTLY ASKED QUESTIONS
HOW MY PLAYBACK IS CHOPPY
Choppy playback is typically not a problem with the file. If your footage skips, one of
these situations is likely the cause:
• Using an incompatible video player. Not all video players support the .MP4 video. For
best results, use the latest Quick Time Media Player available as a free download here.
https://support.apple.com/quicktime
• The computer does not meet the minimum requirements for HD playback. The higher
the resolution and frame rate of your video, the harder the computer has to work to play
it back.
• When playing content directly from your camera over a USB C connection, transfer
the file to the computer to play back. If your computer does not meet the minimum
requirements, make sure that all other programs on your computer are closed.
WHAT IS THE BATTERY LIFE?
2.5 hours of nonstop record time (without Wi-Fi use)
I FORGOT MY TACTACAM'S Wi-Fi USERNAME OR PASSWORD
You will need to reset your camera. See Resetting Your Camera's Wireless Name and
Password at www.tactacam.com/support
I POWERED OFF MY TACTACAM, BUT THE LIGHT IS STILL ON
If your camera is not responding to any commands, you will need to remove your
battery for 5 seconds. If this problem continues, try reformatting or replace your SD
Card.
WHAT IS MY CAMERA'S SERIAL NUMBER?
The camera's serial number is listed inside the back cap or behind the display of the
camera.
WWW.TACTACAM.COM