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Troubleshooting
Measure your cable size
Step 1:
Ask a friend or family member to help (recommended).
They can make things easier by checking that the
cable sizing tool is on your ear correctly and taking a photo
for you.
If nobody's around to help, you can use a mirror to
note
check the cable sizing tool and use your phone camera to
take a photo.
Step 2:
Locate the cable sizing tool provided in
the box.
You'll use it to measure which cable size
you need for each ear.
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