Bose SOUNDCONTROL Owner's Manual page 60

8
Troubleshooting
Problem
Hearing aids
don't connect
to phone
Bose Hear
app doesn't
work on
phone
6 0
Solutions
(continued from previous page)
Clear the hearing aid device lists
(see page 47).
Connect the hearing aids to a different
phone (see page 18).
Visit: worldwide.Bose.com/Support/
SoundControl to see how-to videos.
Restart your phone.
Make sure the Bose Hear app is
compatible with your phone.
Visit the Bose Hear page on the
App Store or Google Play store for
compatibility information.
Uninstall the Bose Hear app on your
phone, then reinstall the app
(see page 18).