Other Solutions - Bose SOUNDCONTROL Owner's Manual

8
Troubleshooting

Other solutions

If you could not resolve your issue, see the table below to
identify symptoms and solutions to common problems.
If you are unable to resolve your issue, contact the Bose
Hear Better Team.
Visit: worldwide.Bose.com/HearContact
Problem
Hearing
aids don't
power on (no
amplification)
5 8
Solutions
Make sure both battery doors are
fully closed.
After closing the battery doors, wait 3
seconds. If you hear a tone, the hearing
aids are powered on (see page 29).
Make sure both batteries are inserted
correctly (see page 20).
Clear any debris or grease from
the batteries.
Replace the batteries (see page 20).