Satelec ProphyMax User Manual page 15

7. Troubleshooting
Fault Possible Cause
No ultrasound Tip not tightened correctly.
Defective handpiece.
Oxidization and/or black marks on the pins of the
connector.
Cord cut.
Water leaking from the
Worn handpiece o'ring.
handpiece connector.
Leaking from the end of the Dirt in the water circuit (electric valve blocked open)
tip, pedal released.
No light with the Lux Blown bulb.
handpiece.
Incorrect use or setting of the mode.
Electrical problem.
Overheating of the Lux No air in the supply.
handpiece.
Air inlet pipe not connected.
No powder, air or water. No air or water coming from the pipes connected to the
mains supply.
Handpiece and / or nozzle blocked.
No powder or water but air Powder: drum empty or too full.
present.
Water: water inlet not connected or incorrect water
setting.
Energy saving mode not
Incorrect use or setting of the mode.
working properly.
Exiting from energy saving mode not possible.
Adjustment impossible.
Solution
Re-tighten the tip.
Replace the handpiece.
Clean the contacts or replace the cord or return to Satelec After Sales Service.
Replace the cord or return to Satelec After Sales Service.
Replace the o'ring.
Clean the circuit and electric valve (check the electric valve is working properly)
or return to Satelec After Sales Service.
Replace the bulb.
Refer to the instructions.
Return to Satelec After Sales Service.
Contact your approved installer.
Connect the air inlet.
Contact your approved installer.
Disconnect the handpiece and check that air and powder are coming out of the
cord:
- If not, return the device to Satelec After Sales Service.
- If they are, unscrew the handpiece nozzle, unblock the nozzle with a file and
place the handpiece in an ultrasound tank for 10 minutes.
Fill the drum or remove the excess.
Check the water inlet pipe or adjust the water flow on the handpiece cord.
Refer to the instructions.
Return to Satelec After Sales Service.
Return to Satelec After Sales Service.
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