Ross OpenGear HDC-8223A User Manual

Ross OpenGear HDC-8223A User Manual

3g/hd down-converter and distribution amplifier
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HDC-8223A(-S)
3G/HD Down-Converter and Distribution Amplifier
User Manual

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  • Page 1 HDC-8223A(-S) 3G/HD Down-Converter and Distribution Amplifier User Manual...
  • Page 2 Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.
  • Page 3 Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
  • Page 4 Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Notice — Changes or modifications to this equipment not expressly approved by Ross Video Ltd. could void the user’s authority to operate this equipment. Canada This Class “A”...
  • Page 5 To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health conscious manner.
  • Page 7: Table Of Contents

    Contents Introduction Overview..........................1-2 Video Subsystem Overview....................1-3 Rear Modules......................1-3 Input Select......................1-3 Video Processor..................... 1-3 Scaler Function...................... 1-3 Frame Sync (HDC-8223A-S Only) ............... 1-3 Closed Captioning Processor................. 1-4 Timecode Processor....................1-4 Audio Overview........................1-5 Audio Down Mix Function ................... 1-5 Simplified Block Diagrams ....................
  • Page 8 Output Audio Routing Controls ..................4-10 Adding an Overlay ......................4-12 Adding a Text Overlay ..................4-12 Adding a Timecode Overlay................4-13 Scaler..........................4-15 Firmware Upgrades......................4-16 Firmware Upgrade Controls ................4-16 DashBoard Menus Status Tabs ........................... 5-2 Status Tab ......................5-2 Product Info Tab ....................
  • Page 9: Introduction

    A Word of Thanks Congratulations on choosing an openGear HDC-8223A(-S) 3G/HD Down-Converter and Distribution Amplifier. Thank you for joining the group of worldwide satisfied Ross Video customers! Should you have a question pertaining to the installation or operation of your HDC-8223A(-S), please contact us at the numbers listed on the back cover of this manual.
  • Page 10: Overview

    Overview The HDC-8223A(-S) is a monitoring quality down-converter that also offers optional audio support. The down-converted SDI and analog composite signals are selected through four, 2:1 crosspoints allowing any combination of SD-SDI or analog composite (CVBS) outputs on the four card processed video outputs. With the R2C-8223A full rear module, four analog audio channels are available.
  • Page 11: Video Subsystem Overview

    Video Subsystem Overview The HDC-8223A(-S) features a downconverting scaler, video proc, and user-adjustable aspect ratio control and zoom control. The HDC-8223A(-S) video subsystem also provides the functions described below. Rear Modules The HDC-8223A(-S) physically interfaces to system video connections at the rear of its frame using a rear module.
  • Page 12: Closed Captioning Processor

    Frame sync can select from either of two card frame reference sources, or free-run input video sync. In the event of input video loss of signal, the output can be set to disable video, go to black, go to an internal test signal generator pattern, or freeze to the last intact frame (last frame having valid SAV and EAV codes).
  • Page 13: Audio Overview

    Audio Overview The audio processor operates as an internal audio router. This function chooses from the following inputs: • 16 channels of embedded audio from the SDI video input (1-to-1 routing to SDI output) • 16 discrete tone generators (with ascending frequencies of 100Hz to 16 kHz; default -20dBFS level) •...
  • Page 14: Simplified Block Diagrams

    Simplified Block Diagrams This sections provides functional block diagrams of the HDC-8223A(-S) based on the rear module that the card is installed in and when the Frame Sync option is enabled on the card. R2-8223A Overview Figure 1.3 outlines the workflow of the HDC-8223A(-S) when installed with the R2-8223A full rear module.
  • Page 15: R2C-8223A Rear Module

    R2C-8223A Rear Module Figure 1.4 outlines the workflow of the HDC-8223A(-S) when installed with the R2C-8223A full rear module. RCLK Copy 1 RCLK Copy 2 SDI SERIALIZER / 4 x DA SDI/CVBS OUT 1 SDI/CVBS OUT 2 SD VIDEO DAC / 4 x DA VIDEO ARC/ RETICULE...
  • Page 16: Documentation Terms And Conventions

    Documentation Terms and Conventions The following terms and conventions are used throughout this manual. Terms The following terms are used: • “Board”, and “Card” refer to openGear terminal devices within openGear frames, including all components and switches. • “DashBoard” refers to the DashBoard Control System. •...
  • Page 17: Installation

    Installation In This Chapter This chapter provides instructions for installing the Rear Module(s) for the HDC-8223A(-S), installing the card into the openGear frame, and cabling details. The following topics are discussed: • Before You Begin • Installing the HDC-8223A(-S) • Cabling Overview HDC-8223A(-S) User Manual (Iss.
  • Page 18: Before You Begin

    Unpacking Unpack each card you received from the shipping container and ensure that all items are included. If any items are missing or damaged, contact your sales representative or Ross Video directly. 2–2 • Installation HDC-8223A(-S) User Manual (Iss. 03)
  • Page 19: Installing The Hdc-8223A(-S)

    Installing the HDC-8223A(-S) This section outlines how to install a rear module and a card in an openGear frame. The same procedure applies regardless of the rear module or card model. Supported Rear Modules The R2-8223A Full Rear Module or the R2C-8223A Full Rear Module can be used. Installing a Rear Module If the Rear Module is already installed, proceed to the section “Installing the Card”...
  • Page 20: Installing The Card

    Installing the Card This section outlines how to install the card in an openGear frame. If the card is to be installed in any compatible frame other than a Ross Video product, refer to the frame manufacturer’s manual for specific instructions.
  • Page 21: Cabling Overview

    Cabling Overview This section provides information for connecting cables to the installed rear modules on the openGear frames. Connect the input and output cables according to the following sections. The input is internally terminated with 75ohms. It is not necessary to terminate unused outputs. The cabling is the same regardless of the card model.
  • Page 22: Audio Cabling

    Audio Cabling The R2C-8223A rear module provides 3-pin audio terminal blocks with removable connectors. Each block has locations for the positive, negative, and grounded wires of a balanced audio cable. To cable the analog audio connections 1. Insert an analog audio wire to the designated polarity slots on the connector of the rear module.
  • Page 23: User Controls

    User Controls In This Chapter This chapter provides a general overview of the monitoring features available on the card-edge. The following topics are discussed: • Control and Monitoring Features HDC-8223A(-S) User Manual (Iss. 03) User Controls • 3–1...
  • Page 24: Control And Monitoring Features

    Control and Monitoring Features This section describes the card-edge status LEDs and display. These LEDs and the display show status and error conditions relating to the card itself and remote (network) communications (where applicable). Because these LEDs are part of the card itself and require no external interface, the LEDs are particularly useful in the event of communications problems with external devices such as network remote control devices.
  • Page 25: Operation

    Operation In This Chapter This chapter provides information for operating your HDC-8223A(-S) and includes an overview of using DashBoard, ancillary data line locations and ranges, and notes on some of the specific features of the card. The following topics are discussed: •...
  • Page 26: Control And Display Descriptions

    Control and Display Descriptions The HDC-8223A(-S) functions can be accessed and controlled by DashBoard. When a setting is changed, settings displayed on DashBoard are the settings as effected by the card itself and reported back to the remote control; the value displayed at any time is the actual value as set on the card.
  • Page 27: Using Dashboard

    Using DashBoard Before proceeding, ensure that the DashBoard Control System is installed on a PC connected to your facility network. The DashBoard software and user manual are available from the Ross Video website. To launch DashBoard 1. Ensure that you are running DashBoard software version 6.2.0 or higher.
  • Page 28: Ancillary Data Line Number Locations And Ranges

    Ancillary Data Line Number Locations and Ranges Table 4.1 lists typical default output video VANC line number locations for various ancillary data items that may be passed or handled by the HDC-8223A(-S). Table 4.1 Typical Ancillary Data Line Number Locations/Ranges Default Line No.
  • Page 29 Figure 4.3 shows an example of corrected VANC allocation within an HD-SDI stream. ATC_VITC = 9/8 Conflict between ATC_VITC = 9/8 CC = 10 ATC_VITC on line 9/8 and AFD (now on line 18) CC = 10 Dolby® Metadata = 13 resolved AFD = 18 Dolby®...
  • Page 30: Timecode

    Timecode The timecode feature provides data extraction from various sources, and provides formatting and re-insertion controls for inserting the timecode into the output video. For More Information on... • the timecode menus and parameters, refer to the section “Timecode Tab” on page 5-4. Examples Cases A, B Figure 4.4 is an example (A) in which received 720p 59.94 SDI video is down-converted to 525i 59.94.
  • Page 31: Example Case C

    As such set both SD ATC VITC Insertion and SD VITC Waveform Insertion to Enabled. In Figure 4.7, the line numbers are set to the default SMPTE 12M-2-2008 recommended values. Figure 4.8 Insertion Settings Example Case C In this example, even though an ATC_LTC could be available to substitute for ATC_VITC not being present, the HDC-8223A will refer to no timecode output since the choice of Disable Output “out-prioritizes”...
  • Page 32: Closed Captioning

    Closed Captioning The Closed Captioning feature provides support for closed captioning setup. Note that this feature does not support PAL closed captioning standards. Note — When receiving HD-SDI, both CEA-608 and CEA-708 are supported, with CEA-608 and CEA-708 (containing CEA-608 packets) converted to Line 21 closed captioning on outputs down-converted to SD.
  • Page 33: Reticules

    Reticules The Reticules feature allows Safe Action and/or Safe Title overlays and other static markers to be added to the output video image. For More Information on... • reticules and overlay marker setup options, refer to the section “Reticules Tabs” on page 5-7.
  • Page 34: Output Audio Routing Controls

    Output Audio Routing Controls The Output Audio Routing feature includes the following options in DashBoard: • Embedded Output — This sub-tab provides an audio crosspoint allowing the audio source selection for each embedded audio output channel. This sub-tab also provides gain, phase invert, muting controls, and peak level meters for each output channel.
  • Page 35 The maximum attenuation setting (-80dB) applies a -80dB ratiometric reduction of surround-channel content. Surround-channel content is restored at a -80dB ratio relative to overall level, making surround-channel content less predominate in the overall mix. Audio Delay Controls Delay control adds bulk (all four groups) audio delay from any video delay (net audio delay offset setting adds delay in addition to any delay included by other actions).
  • Page 36: Adding An Overlay

    Adding an Overlay You can choose to add an overlay that includes specific text or the timecode from the output signal using the options in the Character Burner tab. Adding a Text Overlay A text overlay displays the content specified by the user, and you can customize the text appearance, add a background, and position the overlay anywhere on the active picture area.
  • Page 37: Adding A Timecode Overlay

    • If the Text Box Size is set to Custom, use the Text Box Width, and Text Box Height sliders to adjust the dimensions of the overlay. • Use the Horizontal Padding and Vertical Padding sliders to nudge the overlay position along the x or y axis respectively.
  • Page 38 • Enabled on loss of video — The timecode overlay only displays when the card detects a loss of the input video signal. This option requires the HDC-8223A-S. 4. From the Display Format menu, select how the timecode will be represented in the overlay.
  • Page 39: Scaler

    Scaler The Scaler feature provides aspect ratio controls including Horizontal and Vertical pan controls. Each Scaler control is fully described in the section “Scaler Tab” on page 5-11. Figure 4.12 H Pan Control Figure 4.13 V Pan Control HDC-8223A(-S) User Manual (Iss. 03) Operation •...
  • Page 40: Firmware Upgrades

    Firmware Upgrades The Admin tab provides controls for selecting and loading card firmware upgrade files. This section outlines the firmware upgrade controls for your HDC-8223A(-S). Important — You cannot downgrade a card from version 1.75 to an earlier version. Firmware Upgrade Controls Firmware upgrade controls allow a selected firmware version (where multiple versions can be uploaded to the card’s internal memory) to invoke an upgrade to a selected version either instantly, or set to install on the next card reboot (thereby allowing card upgrade downtime to be...
  • Page 41: Dashboard Menus

    DashBoard Menus In This Chapter This chapter briefly summarizes the menus, items, and parameters available from DashBoard for your card. Default parameters are noted with an asterisk (*). This chapter contains the following information: • Status Tabs • Timecode Tab •...
  • Page 42: Status Tabs

    Status Tabs This section summarizes the read-only information displayed in the Status tabs. The fields in the Status tabs can vary in severity from green (valid), yellow (caution), to red (alarm). DashBoard reports the most severe alarm for a single field. Alarm colors are noted within the tables as text set in brackets next to the menu parameter name.
  • Page 43: Product Info Tab

    Frame Sync option is installed Indicates which licensed features are Product Options installed on the HDC-8223A(-S) Indicates the provider of the Supplier Ross Video Ltd. HDC-8223A(-S) Revision #.##.# Indicates the software version Build Date Indicates the build date of the software FPGA Revision #.##.#...
  • Page 44: Timecode Tab

    Timecode Tab Table 5.3 summarizes the options available in the Timecode tab. Table 5.3 Timecode Tab Items Tab Title Item Parameters Description Reference VITC Displays the current status and contents of Status (read-only) the four supported external timecode Input VITC Status formats.
  • Page 45 Table 5.3 Timecode Tab Items Tab Title Item Parameters Description Displays the current content and source used for the timecode data; output status is valid. Timecode insertion button is set to Disabled; output insertion is disabled. If timecode is unavailable from Source Priority selection performed, timecode on output reverts to Free Run (internal count) mode...
  • Page 46 Table 5.3 Timecode Tab Items Tab Title Item Parameters Description Allows an initial (starting) count to be Free Run Hours applied to output video timecode when Free Run insertion is enabled. Initialization can only be applied when card is outputting Free Run timecode (as Free Run Minutes reported by the Output Status field displaying “Free Run”).
  • Page 47: Reticules Tabs

    Reticules Tabs This section summarizes the options in the Reticules sub-tabs. Reticules Basic Tab The Reticules Basic tab allows Safe Action and/or Safe Title overlays and other static markers to be added to the output video image. Table 5.4 summarizes the options in the Basic sub-tab. Table 5.4 Reticules Basic Tab Items Tab Title Item...
  • Page 48: Reticules Advanced Tab

    Table 5.4 Reticules Basic Tab Items Tab Title Item Parameters Description Opacity 0 -100 Thickness 1-12 Reticules Advanced Tab The Reticules Advanced sub-tab provides insertion and sizing controls for custom graticules and other markers. Table 5.5 summarizes the options in the Reticules Advanced sub-tab. Table 5.5 Reticules Advanced Tab Items Tab Title Item...
  • Page 49: Input Video Tab

    Input Video Tab The Input Video tab allows manual or failover selection of card SDI inputs and displays the status, raster format, and embedded group status of received SDI video. Table 5.6 summarizes the options and ready-only information available in the Input Video tab. Table 5.6 Input Video Tab Items Tab Title Item...
  • Page 50: Output Video Tab

    Output Video Tab This section outlines the sub-tabs available in the Output Video tab. Output Routing Tab The Output Routing tab allows selection of each of the four video output coaxial connectors as SD-SDI or CVBS output mode. Table 5.7 summarizes the options available in the Output Routing tab.
  • Page 51: Scaler Tab

    Scaler Tab The Scaler tab provides down-converter, aspect ratio controls, and horizontal/vertical controls. Table 5.9 summarizes the options available in the Scaler tab. Table 5.9 Scaler Tab Items Tab Title Item Parameters Description Displays signal format/status sent to scaler (as a function of the Input Video source Input Video setting) (read-only)
  • Page 52: Framesync Tab

    Framesync Tab The Framesync tab is only available when using the HDC-8223A-S. When displayed, this tab provides video frame sync/delay offset control and output control/loss of program failover selection controls. The frame sync provides H and V timing adjustments that affect both the CVBS and the down-converted SDI outputs simultaneously.
  • Page 53 Table 5.10 Framesync Tab Items Tab Title Item Parameters Description Card outputs program video (or loss of Input Video signal selection in the On Loss of Video menu) Flat Field Card outputs black flat field Card outputs last frame having valid SAV Freeze Output Mode and EAV codes...
  • Page 54 Table 5.10 Framesync Tab Items Tab Title Item Parameters Description When Framesync is enabled, specifies the smallest amount of latency delay (frames held in buffer) allowed by the frame sync. The frame sync will not output a frame unless the specified number of frames are captured in the buffer.
  • Page 55: Closed Captioning Tab

    Closed Captioning Tab Table 5.11 summarizes the options in the Closed Captioning tab Table 5.11 Closed Captioning Tab Items Tab Title Item Parameters Description Indicates that closed captioning is present; this message includes the VANC line # Packet on Line # number of the incoming closed captioning packet (or SD waveform-based VANC Line number)
  • Page 56: Video Proc Tab

    Video Proc Tab The Video Proc tab provides video proc parametric controls. Table 5.12 summarizes the options in the Video Proc tab. Table 5.12 Video Proc Tab Items Tab Title Item Parameters Description Currently displayed Video Proc settings Enabled take effect Video Proc Disabled Video Proc is bypassed.
  • Page 57: Output Audio Routing/Controls Tab

    Output Audio Routing/Controls Tab This section summarizes the options in the Output Audio Routing/Controls sub-tabs. Embedded Output Tab Table 5.13 summarizes the options in the Embedded Output sub-tab. Table 5.13 Embedded Output Tab Items Tab Title Item Parameters Description Allows the specified embedded audio group on card program video output to Enabled accommodate some legacy downstream...
  • Page 58: Downmixer Tab

    Downmixer Tab Table 5.14 summarizes the options available in the Downmixer sub-tab. Table 5.14 Downmixer Tab Items Tab Title Item Parameters Description Silence Left Channel Input Audio Bus Ch # Left Channel Input thru Right Surround Silence Channel Input select the five embedded Right Channel Input Audio Bus Ch # source channels to be used for the...
  • Page 59: Flex Mix Tab

    Flex Mix Tab Table 5.16 summarizes the options in the Flex Mix sub-tab. Table 5.16 Flex Mix Tab Items Tab Title Item Parameters Description Each Flex Mix input channel can be fed as desired to any of 16 summing node buses Flex Bus Flex Bus # (Flex Mix A-P).
  • Page 60: Character Burner Tab

    Display Text field and any options in the tab Specifies the font size of the text overlay. Character Size Ross Video recommends selecting a size of 40 or greater. Specifies how to align the text in the Text Justification...
  • Page 61 Table 5.18 Ident Tab Items Tab Title Item Parameters Description Selecting a custom option enables you to Custom # customize the position of the overlay using the applicable sliders Position Mode Selecting a non-custom option specifies where the anchor point of the overlay is positioned When the Position Mode is set to Custom, Horizontal Position...
  • Page 62 Timecode Select VITC (SD) of the output video VITC Wave Specifies the font size of the timecode Character Size overlay. Ross Video recommends selecting a size of 40 or greater. Specifies how to align the text in the Text Justification overlay...
  • Page 63 Table 5.19 Timecode Burn Tab Items Tab Title Item Parameters Description Specifies transparency level of the overlay background where: • A value of 0 sets the background to Background Opacity 0 to 100 completely transparent. • A value of 100 sets the background to completely opaque.
  • Page 64: Presets Tab

    Presets Tab The Presets tab allows user control settings to be saved in a Preset and then loaded (recalled) as desired. There is also the option to configure a one-button restore of factory default settings. Table 5.20 summarizes the options available in the Presets tab. Table 5.20 Presets Tab Items Tab Title Item...
  • Page 65 Table 5.20 Presets Tab Items Tab Title Item Parameters Description Allows recalling the factory default preset. When this button is selected, the changes captured in the preset are immediately applied. Load Factory Confirm Defaults Note: This feature functions with no Load/Delete masking.
  • Page 66: Admin Tab

    Admin Tab The Admin tab provides a global card operating status and allows a log download for factory engineering support. You can also selecting and load card firmware upgrade files. Table 5.21 summarizes the options available in the Admin tab. Caution —...
  • Page 67 Tab Title Item Parameters Description Restore From SD Confirm Card Do not configure these settings without FPGA Memory Test Test Memory Test the guidance of Ross Technical Support Memory Test Status (read-only) HDC-8223A(-S) User Manual (Iss. 03) DashBoard Menus • 5–27...
  • Page 68: User Log Tab

    User Log Tab Table 5.22 summarizes the options in the User Log tab. Table 5.22 User Log Tab Items Tab Title Item Parameters Description Specifies the time and date of the log file Time (read-only) HH:MM:SS MM/DD/YY entry Info Type (read-only) Specifies the type of message Warning Provides a textual description of the log...
  • Page 69: Troubleshooting

    Troubleshooting In This Chapter This chapter provides general troubleshooting information and specific symptom/corrective action for the HDC-8223A(-S) and its remote control interface. The HDC-8223A(-S) card requires no periodic maintenance in its normal operation; if any error indication occurs, use this chapter to correct the condition.
  • Page 70: Error And Failure Indicator Overview

    Error and Failure Indicator Overview The HDC-8223A(-S) card itself and its DashBoard menus (to varying degrees) provide error and failure indications. Depending on how the HDC-8223A(-S) card is being used (i.e, standalone or network controlled through DashBoard), check all available indications in the event of an error or failure condition.
  • Page 71: Dashboard Status/Error Indicators And Displays

    DashBoard Status/Error Indicators and Displays Table 6.1 shows and describes the DashBoard status indicators and displays. These indicator icons and displays show status and error conditions relating to the HDC-8223A(-S) card itself and remote (network) communications. Table 6.1 DashBoard Status Indicators Icons and Displays Indicator Icon or Display Error Description Red indicator icon in Card Access/Navigation Tree pane shows card with...
  • Page 72: Basic Troubleshooting Checks

    Basic Troubleshooting Checks Failures of a general nature (affecting many cards and/or functions simultaneously), or gross inoperability errors are best addressed first by performing basic checks before proceeding further. Table 6.2 provides basic system checks that typically locate the source of most general problems. If required and applicable, perform further troubleshooting in accordance with the other troubleshooting tables in this chapter.
  • Page 73: Processing Error Troubleshooting

    Processing Error Troubleshooting This section provides HDC-8223A(-S) processing troubleshooting information. If the HDC-8223A(-S) card exhibits any of the symptoms listed in Table 6.3, follow the troubleshooting instructions provided. In the majority of cases, most errors are caused by simple errors where the HDC-8223A(-S) is not appropriately set for the type of signal being received by the card.
  • Page 74: Troubleshooting Network/Remote Control Errors

    Troubleshooting Network/Remote Control Errors Should any problem arise with this product that was not solved by the information in this section, please contact Ross Video Technical Support. Refer to the section “Contact Us”, located on the back cover of this manual, for contact information.
  • Page 75: Specifications

    Specifications In This Chapter This chapter provides the technical specification information for the HDC-8223A(-S). Note that specifications are subject to change without notice. The following topics are discussed: • Technical Specifications HDC-8223A(-S) User Manual (Iss. 03) Specifications • 7–1...
  • Page 76: Technical Specifications

    Technical Specifications This section includes the technical specifications for the HDC-8223A(-S). Table 7.1 HDC-8223A(-S) Technical Specifications Category Parameter Specification Number of Inputs 2 with manual select or failover Data Rates Supported SMPTE 424M, 259M, SMPTE 292M Impedance 75 terminating Serial Digital Video Equalization SD: 360m (1180ft) Inputs...
  • Page 77: Service Information

    Service Information In This Chapter This chapter contains the following sections: • Troubleshooting Checklist • Warranty and Repair Policy HDC-8223A(-S) User Manual (Iss. 03) Service Information • 8–1...
  • Page 78: Troubleshooting Checklist

    Troubleshooting Checklist Routine maintenance to this openGear product is not required. In the event of problems with your card, the following basic troubleshooting checklist may help identify the source of the problem. If the frame still does not appear to be working properly after checking all possible causes, please contact your openGear products distributor, or the Technical Support department at the numbers listed under the “Contact Us”...
  • Page 79: Warranty And Repair Policy

    HDC-8223A(-S). If required, a temporary replacement frame will be made available at a nominal charge. Any shipping costs incurred will be the responsibility of you, the customer. All products shipped to you from Ross Video Limited will be shipped collect.
  • Page 80 Contact Us Contact our friendly and professional support representatives for the following: • Name and address of your local dealer • Product information and pricing • Technical support • Upcoming trade show information Telephone: +1 613 • 652 • 4886 Technical After Hours Emergency: +1 613 •...

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