TP-Link M7000 User Manual page 55

FAQ
Q1 What should I do if I forget the login password of my tpMiFi app?
• The default password is "admin".
• If you have change the login password, use that instead.
• If you still cannot log in, please reset your Mobile WiFi device and log in with
the default password.
Q2 What should I do if the Internet LED
the internet)?
• Check PIN status
Log in to the web management page on your phone. If the current SIM card
status is PIN Locked, you will need to unlock it using the PIN code provided
by your mobile carrier.
• Verify the mobile carrier parameters
1 ) Log in to the tpMiFi app. Go to
to verify the parameters (i.e. APN, Username, and Password) provided by
your mobile carrier are correctly entered.
2 ) If the mobile carrier parameters are not correct, return to the
Settings page and slide the APN profile left and tap
settings.
• Check the Data Roaming settings
If your SIM card is operated in a roaming service area, log in to the web
management page on your phone. Log in to the tpMiFi app and go to
Internet Settings
• Check Mobile Data
Log in to the tpMiFi app and go to
Mobile Data is enabled. If not, enable it.
• Check Data Limit
Log in to the tpMiFi app and go to
whether your data usage has exceeded the Total/Monthly allowance.
Q3 What should I do if my internet speed is slow?
Log in to the tpMiFi app and go to
try a different network.
Tools
and enable the Data Roaming
Tools
doesn't light up (I cannot access
> Internet Settings
option.
Tools > Internet Settings
Tools > Data Usage Settings
> Internet Settings
and tap the VPN
Internet
Edit to change the
Tools
to verify that
to check
> Network Mode and
>
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