Preparing the Wash Load ................24 Adding Detergents and Softeners ..............25 Programme Table ....................28 Extra Options and Functions ................33 SMART FUNCTIONS LG ThinQ Application ..................37 Smart Diagnosis ....................40 MAINTENANCE Cleaning After Every Wash................42 Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation......................43...
global_main.book.book Page 3 Thursday, October 8, 2020 5:49 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Thursday, October 8, 2020 5:49 PM SAFETY INSTRUCTIONS • Children of less than 3 years should be kept away unless continuously supervised. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Thursday, October 8, 2020 5:49 PM SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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global_main.book.book Page 8 Thursday, October 8, 2020 5:49 PM SAFETY INSTRUCTIONS • Evenly loading laundry up to the capacity indicated by the manufacturer for the respective programmes will contribute to energy and water savings. • For washing smaller amounts of clothes, the automatic load recognition system will help reduce the amount of water and energy usage.
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• You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country, please see www.lg.com/global/recycling.
global_main.book.book Page 10 Thursday, October 8, 2020 5:49 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View a Power Button a Power Plug b Detergent Dispenser Drawer b Transit Bolts c Control Panel...
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global_main.book.book Page 11 Thursday, October 8, 2020 5:49 PM INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold Supply Hose Anti–slip Sheets Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Tie Strap Holes Specifications Model...
global_main.book.book Page 12 Thursday, October 8, 2020 5:49 PM INSTALLATION Installation Place or floor moldings that may increase the required clearances. Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place.
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• Power outlet must be within 1 meter of either side of the appliance. NOTE WARNING • You can purchase rubber cups (part No. 4620ER4002B) from the LG service • Repairs to the appliance must only be centre. carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning.
global_main.book.book Page 14 Thursday, October 8, 2020 5:49 PM INSTALLATION Unpacking the fully loosen all transit bolts by turning them counterclockwise. Appliance Lifting the Appliance Off the Foam Base * This feature may vary depending on the model purchased. After removing the carton and shipping material, lift the appliance off the foam base.
• If the appliance rocks when pushing a plinth, stand or elevated surface the top plate of the appliance unless it is manufactured by LG diagonally, adjust the feet again. Electronics for use with this model. • Check whether the appliance is perfectly level after installation.
If this occurs, install the anti-slip sheets under the levelling feet • Additional anti-slip sheets are available and adjust the level. at LG Electronics service centre. Clean the floor to attach the anti-slip sheets. Connecting the Water • Use a dry rag to remove and clean foreign objects and moisture.
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global_main.book.book Page 17 Thursday, October 8, 2020 5:49 PM INSTALLATION • No further backflow protection NOTE required for connection to the water inlet. • After connecting the water inlet hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water Checking the Rubber Seal lines.
global_main.book.book Page 18 Thursday, October 8, 2020 5:49 PM INSTALLATION Installing the Drain • When installing the drain hose to a sink, secure it tightly with string. Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
global_main.book.book Page 19 Thursday, October 8, 2020 5:49 PM OPERATION OPERATION Operation Overview CAUTION • Remove items from the flexible door Using the Appliance seal gasket to prevent clothing and door seal damage. Before the first wash, select the Cotton wash programme and add a half amount of the detergent.
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global_main.book.book Page 20 Thursday, October 8, 2020 5:49 PM OPERATION • Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected. • Now select a wash temperature and spin speed. Pay attention to the fabric care label of your clothes.
global_main.book.book Page 21 Thursday, October 8, 2020 5:49 PM OPERATION Control Panel The actual control panel may differ from model to model. Control Panel Features Description Power On/Off Button • Press this button to turn the washing machine on. Programme Buttons •...
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• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 23 Thursday, October 8, 2020 5:49 PM OPERATION Description lights up when the control panel is locked except for the Power button. lights up when the programme starts and the door is locked. lights up when the appliance is connected to Wi-Fi network at home. Programme Status Indicators •...
global_main.book.book Page 24 Thursday, October 8, 2020 5:49 PM OPERATION Preparing the Wash Symbol Wash / Fabric type Load • Easy Care • Synthetic, Mixed Fabrics Sort the wash load for best washing results, and then prepare the clothes • Special Delicate Wash according to the symbols on their care labels.
global_main.book.book Page 25 Thursday, October 8, 2020 5:49 PM OPERATION • Wash delicates (stockings, underwired overdosing the detergent. Failing to do bras) in a wash net. so will cause oversudsing. • Close zippers, hooks and strings to • Refer to the label of the clothes, before make sure that these items do not adding the detergent and choosing snag on other clothes.
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global_main.book.book Page 26 Thursday, October 8, 2020 5:49 PM OPERATION Add the detergent and softener into to dispense too early, which may stain the clothes. the appropriate compartments. NOTE a Main wash detergent • Do not pour fabric softener directly compartment onto the clothes in the wash drum, b Pre-wash detergent compartment...
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global_main.book.book Page 27 Thursday, October 8, 2020 5:49 PM OPERATION NOTE • Do not put tablets into the dispenser. Adding Water Softener A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.
global_main.book.book Page 28 Thursday, October 8, 2020 5:49 PM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. • Pressing the Start/Pause button without selecting a programme will cause the Cotton programme to begin immediately, using the default settings.
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global_main.book.book Page 29 Thursday, October 8, 2020 5:49 PM OPERATION Gentle Care 20 ℃ (Cold to 30 ℃) Max. Load 1.5 kg Description Washes hand-washable and machine-washable delicate clothes such as washable lingerie, dresses, etc. Hand/Wool 30 ℃ (Cold to 40 ℃) Max.
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global_main.book.book Page 30 Thursday, October 8, 2020 5:49 PM OPERATION NOTE • Delay End and Add Item options can be selected for every washing programme in this table. Programme Pre Wash Turbo Wash Steam Cotton Cotton+ Eco 40-60 Mixed Fabric Easy Care Speed 14 Allergy Care...
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global_main.book.book Page 31 Thursday, October 8, 2020 5:49 PM OPERATION Spin Speed Programme Default Available Allergy Care 1400 rpm Gentle Care 400 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm Outdoor 800 rpm Up to 800 rpm Stain Care 1000 rpm NOTE...
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global_main.book.book Page 32 Thursday, October 8, 2020 5:49 PM OPERATION Programme h:mm ℃ Litres Eco 40-60 4:00 1.153 81.0 1400 44.1 (Full) Eco 40-60 3:00 0.567 57.0 1400 42.0 (Half) Eco 40-60 2:45 0.287 46.0 1400 44.7 (Quarter) *1 It is able to clean normally soiled cotton laundry declared to be washable at 40 ℃ or 60 ℃, together in the same cycle, and that this programme is used to assess the compliance with the EU ecodesign legislation (EU 2019/2023).
global_main.book.book Page 33 Thursday, October 8, 2020 5:49 PM OPERATION Extra Options and Spin The spin intensity level can be selected Functions by pressing this button repeatedly. • Press the Spin button to select spin You can use the extra options and speed.
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global_main.book.book Page 34 Thursday, October 8, 2020 5:49 PM OPERATION Press the Start/Pause button. Select a washing programme. NOTE Change the washing programme • If you select the washing programme, (Temp. or Spin) as necessary. you will be unable to select a spin only. If this occurs, press Power button Press the Turbo Wash or Steam twice to cycle the machine off and back...
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global_main.book.book Page 35 Thursday, October 8, 2020 5:49 PM OPERATION Press the Power button. NOTE • Except for LED of the Delay End Select a washing programme. button, all LEDs on the control panel will be turned off within 20 minutes. This feature may vary depending on Press the Start/Pause button.
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global_main.book.book Page 36 Thursday, October 8, 2020 5:49 PM OPERATION Press and hold the Add Item button for 3 seconds to activate this function. • A beeper will sound, and will appear on the display. Unlocking the Control Panel Turn on the power. Press and hold the Add Item button for 3 seconds to deactivate this function.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application Smart Diagnosis This function provides useful The LG ThinQ application allows you to information for diagnosing and solving communicate with the appliance using a issues with the appliance based on the smartphone. pattern of use.
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To check your network product again. frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any Installing the LG ThinQ network connection problems or any Application faults, malfunctions, or errors caused by network connection.
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EU. The full text of the EU declaration of • Once this function is enabled, you can conformity is available at the following only start a cycle from the LG ThinQ internet address: smartphone application. If the cycle is http://www.lg.com/global/support/...
LG ThinQ application. product, please visit http:// • Launch the LG ThinQ application and opensource.lge.com. select the Smart Diagnosis feature in In addition to the source code, all the menu.
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global_main.book.book Page 41 Thursday, October 8, 2020 5:49 PM SMART FUNCTIONS Place the mouthpiece of your smartphone close to the logo. Press and hold the Temp. button for 3 seconds or longer while holding the smartphone mouthpiece to the logo until the data transfer is complete.
global_main.book.book Page 42 Thursday, October 8, 2020 5:49 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 43 Thursday, October 8, 2020 5:49 PM MAINTENANCE Cleaning the Appliance Press the Start/Pause button to start. Periodically & Performing an Leave the door open to dry the inside of the appliance completely. Emergency Water • When the inside of the appliance is Evacuation not dried completely, it may cause a bad smell or mildew.
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global_main.book.book Page 44 Thursday, October 8, 2020 5:49 PM MAINTENANCE Remove the water inlet filter with water and then proceed to remove small pliers and then clean the filter any debris or objects from the filter. using a medium bristle tooth brush. After cleaning the drain pump filter, Cleaning the Drain Pump Filter carefully reinsert the filter and screw...
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global_main.book.book Page 45 Thursday, October 8, 2020 5:49 PM MAINTENANCE • Then gently pull the drawer outward while pressing hard the disengage button. Remove the build-up of detergent and softener. • Rinse the drawer and the components of the drawer with warm water to remove the build-up from detergent and softener.
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following tables before calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 • Please call LG service centre. You can find your local LG DOOR ERROR service centre phone number in the warranty card. This is a control error.
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global_main.book.book Page 48 Thursday, October 8, 2020 5:49 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Is supply/drain hose or drain pump frozen? • Supply warm water into the drum in order to unfreeze the FROZEN FAILURE drain hose and the drain pump. Cover the supply hose with wet and warm towel.
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global_main.book.book Page 49 Thursday, October 8, 2020 5:49 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. • Pause the programme and redistribute the clothes after the door unlocks.
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global_main.book.book Page 50 Thursday, October 8, 2020 5:49 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does Control panel has powered off due to inactivity. not operate. • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged.
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global_main.book.book Page 51 Thursday, October 8, 2020 5:49 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Door does not The door cannot be opened for safety reasons once the open. appliance starts. • This is normal. You can safely open the door after turns off.
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global_main.book.book Page 52 Thursday, October 8, 2020 5:49 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Cycle end is Unbalance is detected or suds removing programme is delayed • This is normal. The time remaining shown on the display is only an estimated duration. Actual time may vary. Performance Symptoms Possible Cause &...
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global_main.book.book Page 53 Thursday, October 8, 2020 5:49 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Wrinkling Appliance is not unloaded promptly. • Always remove items from the appliance as soon as the programme is complete. Appliance is overloaded. • The appliance can be fully loaded, but the drum should not be tightly packed with items.
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Customer Care and Service Contact an LG Electronics customer information centre. • To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the instructions found there. • Self-repair is not recommended as it could further damage the device and void the guarantee.