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OWNER'S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully. This
will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
EN ENGLISH
FH4G1JCS(P)(0~9) F14WM10GT
MFL69478469
Rev.00_080318
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
www.lg.com

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  • Page 1 Leave these instructions near the product after installation for future reference. EN ENGLISH FH4G1JCS(P)(0~9) F14WM10GT www.lg.com MFL69478469 Copyright © 2018 LG Electronics Inc. All Rights Reserved. Rev.00_080318...
  • Page 2: Table Of Contents

    Control Panel .................... 22 Programme Table ..................23 Option Programme ................... 27 SMART FUNCTIONS .............31 Using LG SmartThinQ Application ............31 Using Smart Diagnosis™ ................. 34 MAINTENANCE ..............35 Cleaning Your Washing Machine .............. 35 Cleaning the Water Inlet Filter ..............35 Cleaning the Drain Pump Filter ..............
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Page 5 •This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted. •This appliance must be grounded.
  • Page 6 •Never reach into the appliance while it is operating. Wait until the drum has completely stopped. •In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. •Do not push down the door excessively, when the appliance door is open.
  • Page 7 •Do not touch the power plug or the appliance controls with wet hands. •Do not bend the power cable excessively or place a heavy object on it. •Do not wash rugs, mats, shoes or pet blankets, or any other items other than clothes or sheets, in this machine.
  • Page 8: Disposal Of Your Old Appliance

    • You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country please see www.lg.com/global/recycling.
  • Page 9: Installation

    INSTALLATION Parts Transit bolts Power plug Drawer Control panel Drum Door Drain hose Drain plug Drain pump filter Cover cap (Location may vary depending on products) Adjustable feet Power button Accessories Cold supply hose (1 EA) Spanner Caps for covering Anti–slip sheets (2 EA) (Option: Hot (1 EA)) transit bolt holes...
  • Page 10: Specifications

    Specifications F14WM10GT Model FH4G1JCS(P)(0~9) Wash Capacity 10 kg Power Supply 220 - 240 V~, 50 Hz Size 600 mm (W) x 610 mm (D) x 850 mm (H) Product Weight 83 kg Permissible Water pressure 0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm²) •...
  • Page 11: Installation Place Requirements

    Installation Place • If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning Requirements stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker Location or stove must be inserted between the two appliances.
  • Page 12: Unpacking And Removing Transit Bolts

    Unpacking and Removing Install the hole caps. • Locate the hole caps included in the Transit Bolts accessory pack or attached on the back. Lift the appliance off the foam base. • After removing the carton and shipping material, lift the appliance off the foam base.
  • Page 13: Using Anti-Slip Sheets (Optional)

    • Push or rock the top edges of the appliance gently to make sure that the appliance does not rock. If the appliance rocks, level the appliance again. NOTE • You can obtain anti-slip sheets from the LG Service Centre.
  • Page 14: Leveling The Appliance

    Leveling the Appliance Connecting the Water Supply Hose If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under • Water pressure must be between 0.1 MPa and the feet). Make sure that all four feet are stable 1.0 MPa (1.0‒10.0 kgf/cm and resting on the floor and then check that the •...
  • Page 15 Connecting Hose to Water Tap Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws. Connecting Screw-Type Hose to Tap with Thread Screw the hose connector onto the water supply tap.
  • Page 16 Connecting Hose to Appliance Push the adapter onto the end of the tap so that the rubber seal forms a watertight Attach the hot water line to the hot water supply connection. Tighten the four fixing screws on the back of the washer. Attach the cold water and the adapter ring plate.
  • Page 17: Installing The Drain Hose

    Installing the Drain Hose • The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly. • Securing the drain hose correctly will protect the floor from damage due to water leakage. •...
  • Page 18: Operation

    OPERATION Using the Washing Machine Choose the desired washing cycle. • Press the cycle button repeatedly or turn Before the first wash, select a washing the cycle selector knob until the desired programme, allow the washing machine to wash cycle is selected. without clothing.
  • Page 19: Sorting Laundry

    Sorting Laundry Caring before loading. • Combine large and small items in a load. Load large items first. Look for a care label on your clothes. • This will tell you about the fabric content of • Large items should not be more than half your garment and how it should be washed.
  • Page 20: Adding Cleaning Products

    Adding Cleaning Products NOTE • Do not let the detergent harden. Doing so may Detergent Dosage lead to blockages, poor rinse performance or odour. • Detergent should be used according to the • Full load : According to manufacturer’s instruction of the detergent manufacturer and recommendation.
  • Page 21 Using Tablet • Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric Open the door and put tablets into the drum. softener may harden). • Softener will automatically be added during the last rinse cycle. •...
  • Page 22: Control Panel

    Control Panel Power Button • : The display shows estimate time remaining. While the size of the load is • Press the Power button to turn the being calculated automatically, blinking washing machine on. or ‘Detecting’ appears. : The water temperature is displayed •...
  • Page 23: Programme Table

    Programme Table Washing Programme Maximum Programme Description Fabric Type Proper Temp. Load Provides better Koch-/ performance by 40 °C Buntwäsche combining various drum (Cold to 95 °C) Coloured fast garments (Cotton) motions. (shirts, nightdresses, pajamas, etc.) and Rating Provides optimised normally soiled cotton washing performance Baumwolle+...
  • Page 24 Maximum Programme Description Fabric Type Proper Temp. Load For hand and machine washable delicate Schonend/ clothes such as Wool, hand washable 20 °C Wolle (Gentle washable wool, lingerie, clothes, delicate, easily 1.5 kg (Cold to 30 °C) Care) dresses etc. (Use damaged laundry.
  • Page 25 Extra Options Turbo Steam Zeitverzö- Spülstop Wash Vorwäsche Dampfwäsche Softener gerung Programme (Rinse (Turbo (Pre Wash) (Steam Wash) (Steam (Delay Hold) Wash) Softener) End) Koch-/ Buntwäsche ● ● ● ● ● ● (Cotton) Baumwolle+ ● ● ● ● ● ● (Cotton+) Pflegeleicht ●...
  • Page 26 Operating Data Programme Max RPM Koch-/Buntwäsche (Cotton) 1400 Baumwolle+ (Cotton+) 1400 Pflegeleicht (Easy Care) 1000 Mix (Mixed Fabric) 1400 Allergy Care (Allergy Care) 1400 Wolle (Wool) Steam Refresh (Steam Refresh) Outdoor (Outdoor) Speed 14 (Speed 14) Schonend/Wolle (Gentle Care) Flecken (Stain Care) 1400 NOTE •...
  • Page 27: Option Programme

    Option Programme Dampf (Steam) (Optional) Steam Wash features enhanced washing Zeitverzögerung (Delay End) performance with low energy consumption. Steam Softener sprays steam after a spinning You can set a time delay so that the washing cycle to reduce creases and make the laundry machine will start automatically and finish after a fluffy.
  • Page 28 Wäsche nachlegen (Add Item) Vorwäsche (Pre Wash) ( Laundry can be added or removed after the If the laundry is heavily soiled, the Pre Wash washing programme is started. programme is recommended. Press the Power button. Press the Add Item button when the LED is turned on.
  • Page 29 Spülen (Rinse) ( Kindersicherung (Child Lock) ( Use this option to disable the controls. This Spülen+ (Rinse+) ( feature can prevent children from changing Add rinse once. cycles or operating the appliance Spülen++ (Rinse++) ( Locking the Control Panel Add rinse twice. Press and hold the Child Lock button for Spülstop (Rinse Hold) ( three seconds.
  • Page 30 Signalton Ein / Aus (Beep On / Off) Press the Power button. Press the Start/Pause button. Press and hold the Soil and Temp. button simultaneously for 3 seconds to set the Beep on/off function. NOTE • Once the Beep on/off function is set, the setting is memorized even after the power is turned off.
  • Page 31: Smart Functions

    • For appliances with the logo • LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network Check the distance between the appliance and connection.
  • Page 32 Installing LG SmartThinQ Push Alert Turn on the Push Alerts to receive appliance Search for the LG SmartThinQ application from status notifications. The notifications are the Google Play Store or Apple App Store on a triggered even if the LG SmartThinQ application smart phone.
  • Page 33 • Once the Remote Start mode is enabled, you standby can start a cycle from the LG SmartThinQ smartphone application. If the cycle is not started, the machine will wait to start the Open Source Software Notice...
  • Page 34: Using Smart Diagnosis

    • For best results, do not move the phone while Use this function if you need an accurate the tones are being transmitted. diagnosis by an LG Electronics customer • If the call centre agent is not able to get an information centre when the appliance accurate recording of the data, you may be malfunctions or fails.
  • Page 35: Maintenance

    MAINTENANCE Cleaning the Interior WARNING • Unplug the washing machine before cleaning • Use a towel or soft cloth to wipe around the to avoid the risk of electric shock. Failure to washing machine door opening and door glass. follow this warning may result in serious injury, •...
  • Page 36: Cleaning The Drain Pump Filter

    Cleaning the Drain Pump After cleaning, turn the pump filter and insert the drain plug. Filter • The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine.
  • Page 37: Cleaning The Dispenser Drawer

    Cleaning the Dispenser Trommelreinigung (Tub Clean) Drawer )(Optional) Detergent and fabric softener may build up in Tub Clean is a special programme to clean the the dispenser drawer. Remove the drawer and inside of the washing machine. inserts and check for buildup once or twice a A higher water level is used in this programme month.
  • Page 38: Caution On Freezing During Winter

    Caution on Freezing During • After closing the tap, disconnect the cold supply hose from the tap, and remove water Winter while keeping the hose facing downwards. • When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter.
  • Page 39 How to Handle Freezing • When water is removed completely from the drum, close the hose plug used for removal of • Make sure to empty the drum, pour warm residual water, choose a washing programme, water of 50–60 °C up to the rubber part inside and press the Start/Pause button.
  • Page 40: Troubleshooting

    TROUBLESHOOTING • Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washing machine does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
  • Page 41 Symptoms Reason Solution Electrical power cord may not be • Make sure plug fits tightly in plugged in or connection may be wall outlet. loose. • Reset circuit breaker or Washing machine does replace fuse. Do not increase House fuse blown, circuit breaker not start fuse capacity.
  • Page 42 • Find the Wi-Fi network The password for the Wi-Fi connected to your smartphone that you are trying to connect and remove it, then register your appliance on LG to is incorrect. SmartThinQ. • Turn off the Mobile data of Mobile data for your...
  • Page 43: Error Messages

    Error Messages Symptoms Reason Solution Water supply is not adequate in area. • Check another tap in the house. Water supply taps are not completely • Fully open tap. open. Water supply hose(s) are kinked. • Straighten hose(s). The filter of the supply hose(s) are •...
  • Page 44 Symptoms Reason Solution Drain hose is kinked or clogged. • Clean and straighten the drain hose. The drain filter is clogged. • Clean the drain filter. Ensure door is not open. • Close the door completely. If is not released, call for service.
  • Page 45: Warranty

    • Costs associated with removal of your Product from your home for repairs. • The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.
  • Page 46 Strange vibration or noise Remove the transit bolts caused by not removing & tub support. transit bolts or tub support. Transit Carton bolt support base Leakage caused by dirt (hair, Clean the gasket & door lint) on gasket and door glass.
  • Page 47 Leakage caused by improper installation of drain hose or Reinstall the drain hose. clogged drain hose. Elbow Bracket Tie Strap Leakage caused by improper installation of water supply Reinstall the supply hose or using other brand hose. supply hoses. No power problem caused Reconnect the power by loose connection of power cord or change the...
  • Page 48: Operating Data

    OPERATING DATA Product fiche_Commission Delegated Regulation(EU) No 1061/2010 Supplier’s trade mark F14WM10GT Supplier’s model identifier FH4G1JCS(P)(0~9) Rated capacity Energy efficiency class A+++ Awarded an “EU Ecolabel award” under Regulation (EC) No 66/2010 Energy consumption “X” kWh per year, based on 220 standard washing cycles for cotton programmes at 60 °C and 40 °C at full and...

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