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HP ENVY x2 12
Maintenance and service manual
HP ENVY x2 12 Maintenance And Service Manual
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Contents
Table of Contents
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Table of Contents
Table of Contents
1 Product Description
2 Getting to Know Your Computer
Right Side
Left Side
Display
Keyboard Softcover
Connecting the Keyboard Softcover
Closing and Opening the Keyboard Softcover
Removing the Keyboard Softcover
Touchpad
Lights
Special Keys
Action Keys
Top
Bottom
Rear
Pen
Labels
Using a Nano SIM Card (Select Products Only)
Inserting a Nano SIM Card
Removing a Nano SIM Card
Using the Microsd Memory Card Reader
Inserting a Microsd Memory Card
Removing a Microsd Memory Card
3 Illustrated Parts Catalog
Computer Components
Cables
Miscellaneous Parts
4 Removal and Replacement Preliminary Requirements
Tools Required
Service Considerations
Plastic Parts
Cables and Connectors
Drive Handling
Grounding Guidelines
Electrostatic Discharge Damage
Packaging and Transporting Guidelines
Workstation Guidelines
5 Removal and Replacement Procedures for Authorized Service Provider Parts
Component Replacement Procedures
Display Assembly
Mylar Shield (WWAN Models Only)
Thermal Solution
Battery
Solid-State Drive
WWAN Module (Select Models Only)
Cameras
Volume Button Board and Cable
Power Board and Cable
Display and Touch Cables
Cable Identification
Left USB Board
Audio Jack and Cable
Right USB Board
POGO Pin (Keyboard) Connector Cable
System Board
WLAN Antennas
Speakers
WWAN Antennas
Infrared Camera LED Board
P Sensor
6 Using Setup Utility (BIOS)
Starting Setup Utility (BIOS)
Updating Setup Utility (BIOS)
Determining the BIOS Version
Downloading a BIOS Update
7 Using HP PC Hardware Diagnostics
Using HP PC Hardware Diagnostics Windows
Downloading HP PC Hardware Diagnostics Windows
Downloading the Latest HP PC Hardware Diagnostics Windows Version
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)
Installing HP PC Hardware Diagnostics Windows
Using HP PC Hardware Diagnostics UEFI
Starting HP PC Hardware Diagnostics UEFI
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
Downloading Remote HP PC Hardware Diagnostics UEFI
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
8 Specifications
9 Backing Up, Restoring, and Recovering
Using Windows Tools
Creating HP Recovery Media (Select Products Only)
Using HP Recovery Manager to Create Recovery Media
Before You Begin
Creating the Recovery Media
Using the HP Cloud Recovery Download Tool to Create Recovery Media
Restoring and Recovery
Restoring, Resetting, and Refreshing Using Windows Tools
Restoring Using HP Recovery Manager and the HP Recovery Partition
Recovering Using HP Recovery Manager
Recovering Using the HP Recovery Partition (Select Products Only)
Recovering Using HP Recovery Media
Changing the Computer Boot Order
Removing the HP Recovery Partition (Select Products Only)
10 Power Cord Set Requirements
Requirements for All Countries
Requirements for Specific Countries and Regions
11 Recycling
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HP ENVY x2 12 Detachable PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
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